Operating instructions

12.2 Faults with error message
12.2.1 Fault alerts
Fault description Cause Remedy
The red LED indicator illuminates, on the dis‐
play, the identifiers
“Error” and “MINIM” flash.
The liquid level in the storage
tank has reached "liquid level
low 2nd stage".
Fill storage tank.
The red LED indicator illuminates, on the dis‐
play, the identifiers
“Error” and “ANALG”
flash.
The pump control is in “Analog”
operating mode, a fault behav‐
iour has been programmed in
the “ANALG” menu and the
control current has fallen below
3.8 mA.
Clear the cause of the low control
current.
Switch the programming of the
fault behaviour to “OFF” - see
chapter "Adjustment - Operating
mode settings (SET menu)".
The red LED indicator illuminates, on the dis‐
play, the identifiers
“Error” and “CNTCT”
flash.
Pump control is in the operating
mode “Contact” or “Batch” and
the function extension "Memory"
has been set. Also a very large
factor was set, too many con‐
tacts have been received or the
key [P] has been pressed too
often: Consequently a stroke
memory overflow has occurred!
Press the [P] key, the memory
content is deleted.
Set up the pump again.
The red LED indicator illuminates, on the dis‐
play, the identifiers
“Error” and “FLOW” flash.
Dosing monitor not correctly
connected.
Connect the dosing monitor cor‐
rectly.
Press the [P] key.
The dosing monitor reported
more defective strokes than was
set in the
“FLOW” menu.
Press the [P] key.
Investigate and clear the cause.
The red LED indicator illuminates, on the dis‐
play, the identifiers
“Error” and “MOTOR”
flash.
Due to too high back pressure,
the motor cannot work accu‐
rately enough.
Reduce the back pressure.
Press the [P] key (reset function).
Motor has overheated. Check the ambient temperature
(max. 40 °C).
Allow the motor to cool.
Press the
[P] key (reset function).
Other motor faults. Contact ProMinent
Press the
[P] key (reset function).
The red LED indicator illuminates, on the dis‐
play, the identifiers
“Error” and
“TEMPERATURE” flash.
The temperature inside the
pump housing is too high due to
too high outside temperature.
Ensure lower outside tempera‐
tures.
Allow the pump to cool.
Press the [P] key (reset function).
The temperature inside the
pump housing is too high due to
too high pump power consump‐
tion.
Check the installation, change if
necessary.
Allow the pump to cool.
Press the
[P] key (reset function).
The red LED indicator illuminates, on the dis‐
play, the identifiers
“Error” and “DIAPH” flash.
Metering diaphragm is ruptured. Replace metering diaphragm
according to chapter "Repairs".
The red LED indicator illuminates, on the dis‐
play, the identifiers
“Error” and “FAN” flash.
Error in connection with fan in
pump housing.
Check the fan, replace if neces‐
sary.
Press the [P] key (reset function).
The red LED indicator illuminates, on the dis‐
play, the identifiers
“Error” and “SYSTEM”
flash.
Fault at the control. Disconnect the pump from the
mains then reconnect.
If the error message reappears,
the send the pump into ProMinent.
Troubleshooting
62