Installation guide

Sametime 3.0 Release Notes Chapter 3 - Troubleshooting

Deleting the LDAP configuration changes before reinstalling Sametime

If you are reinstalling Sametime 3.0 over an existing Sametime 3.0 installation, and you are required to

select the LDAP directory during the reinstallation, you must delete the LDAP configuration changes

performed by the original Sametime installation before beginning the reinstallation. The deletions required

depend on whether the Domino server on which Sametime was installed was or was not configured for

LDAP access at the time Sametime was installed. To delete the LDAP configuration changes, do the

following:

If the Domino server was not configured for LDAP access when the original Sametime installation

occurred:

Delete the da.nsf database created by the Sametime installation.

Delete the "da.nsf" entry created by the Sametime installation in the "Directory Assistance database l

name" field of the Server document.

If the Domino server was configured for LDAP access when Sametime was installed:

Delete the Directory Assistance document in the Directory Assistance database on the Domino

server. This Directory Assistance document, which was created by the Sametime installation, points to

the LDAP server you specified during the Sametime installation.

Sametime server

Replicate the Secrets database in multiple server environments

If you have installed multiple Sametime servers, you have the option of activating the

SametimeSecretsGenerator agent in the Secrets database (STAuthS.nsf) on one of the Sametime

servers. Activating this agent enhances security for client connections to the server.

If you activate this agent, the Secrets database that contains the active agent must be replicated to every

other Sametime server in a multiple Sametime server environment. If all Sametime servers do not contain

a replica of the Secrets database, connectivity problems will occur.

For more information, see the topic "Enhancing Security for multiple Sametime servers" in the "Deploying

Multiple Sametime Servers" chapter of the Sametime 3.0 Administrator's Guide (sthelpad.nsf or

sthelpad.pdf). The .nsf version of the Sametime 3.0 Administrator's Guide is available from the "Help

Topics" link in the Sametime Administration Tool.

Sametime server, Web browsers

Sametime installation locates nonexistent Netscape browsers

If a user has uninstalled Netscape Navigator, the Netscape uninstallation does not remove the Windows

registry settings for the Netscape browser. Because the registry settings are still on the computer, the

Sametime Client Packager installation might detect versions of Netscape that are not installed on the

user's computer.

The Sametime Client Packager installation attempts to determine what version of Netscape is installed on

a user's computer. If the Sametime Client Packager installation detects registry entries for nonexistent

(uninstalled) versions of Netscape Navigator, the installation may not function properly. As a result, the

user may not be able to start instant meetings from the Netscape Navigator browser.

To solve this problem, delete registry entries for nonexistent versions of Netscape Navigator from

HKEY_LOCAL_MACHINE:SOFTWARE:Netscape:Netscape Navigator and then reinstall the Sametime

Client Packager.