USB Over IP User’s Manual SIIG’s ONLINE SUPPORT and Product Registration Visit SIIG’s web site at www.siig.com and click Support for instant technical support.
About SIIG, Inc. Founded in 1985, SIIG, Inc. is a leading manufacturer of IT connectivity solutions (including Serial ATA and Ultra ATA Controllers, FireWire, USB, and legacy I/O adapters) that bridge the connection between Desktop/Notebook systems and external peripherals. SIIG continues to grow by adding A/V and Digital Signage connectivity solutions to our extensive portfolio.
User's Manual Contents Chapter 1: Introduction 1-1 Unpacking the USB over IP .................................................. 1-1 1-1.1 Static Electricity Precaution ............................. 1-2 1-1.2 Record the Serial Number ................................ 1-2 1-2 Introducing the USB over IP ................................................ 1-3 1-2.1 Features and Benefits ........................................ 1-3 1-2.2 System Requirements ....................................... 1-4 1-2.
Contents Chapter 4: USB Over IP Admin 4-1 Introducing the USB Over IP Admin ................................. 4-1 4-2 Using the USB Over IP Admin ............................................ 4-2 4-2.1 Quick Start Icon ................................................. 4-2 4-2.2 USB Devices ....................................................... 4-2 4-2.2.1 USB Function Buttons ........................ 4-3 4-2.3 Servers ................................................................. 4-3 4-2.3.
User's Manual About This Manual The purpose of this manual is to introduce you to your USB over IP server. It will guide you to properly configure and install into your system. Please save this manual for future reference. This manual is comprised of the following sections: Chapter 1: Introduction Provides unpacking instructions, and introduces features and specifications. Chapter 2: Hardware Installation and Device Compatibility General overview to connect and install your adapter.
Introduction Chapter 1 Introduction Thank you for your purchase of the USB over IP. SIIG’s goal is to provide reliable, high quality products and fast customer support. The purpose of this comprehensive user’s manual is to: • Introduce you to your USB over IP features and benefits • Guide you through the steps for an easy, trouble-free installation in your system • Provide technical support information in the event of a problem.
User's Manual 1-1.1 Static Electricity Precaution One of the routine precautions you must be aware of when working with computer components is the problem of static electricity discharge. Note: Leave the product in its anti-static bag until you are ready to install it. Caution: Static electricity discharge may permanently damage your system.
Introduction 1-2 Introducing the USB over IP The USB over IP allows network users to connect remote USB devices like, printers, scanners, digital cameras and USB Flash drives over the network. It is ideal for home office, small office or classroom use! User friendly client software, which maps USB devices connected to the USB over IP onto the local host computer, is included 1-2.
User's Manual 1-2.2 System Requirements • • • Windows® 7 (32-bit) / Vista (32-bit) / XP (32-/64bit) / Server 2003 (32-/64-bit) / Server 2008 (32-bit) Ethernet network with an available RJ45 port CD-ROM drive 1-2.3 Layout Ready LED Power LED Figure 1: Front Layout • • 1-4 Power LED: USB over IP is powered on Ready LED: when the box is first powered on, the USB over IP goes through it's initialization/bootup sequence.
Introduction Ethernet Port Reset Button USB Ports Power Adapter Jack Figure 2: Back Layout • • • • Reset Button: Use this button to restore the default settings of the USB over IP. Using a paper clip, pen tip or similar size object, press in and hold down the button for 5-10 seconds. The default settings are: SIIG (Server Name), 192.168.3.22 (IP) and 192.168.3.
USB IP Admin Software Utility Chapter 2 Hardware Installation and Device Compatibility 2-1 Hardware Installation General hardware installation instructions are provided below. Since the design of computer cases and motherboards vary, refer to your computer's reference manual for further information, if needed. Static Electricity Discharge may permanently damage your system. Discharge any static electricity build up in your body by touching your computer case for a few seconds. 1. 2. 3. 4.
User's Manual 2-3 USB Device Support USB Over IP Admin client software is based on open architecture, wherein the USB over IP box virtualizes the connected USB devices onto the remote client. The Client, installed on the remote host, interacts with the USB over IP box and enables remote access. In this approach, device drivers of the connected USB device are installed on the remote host only, as if the device is connected to it's USB ports. 2-3.
USB IP Admin Software Utility 2-3.1 Device Interoperability List Cont'd.
User's Manual 2-3.1 Device Interoperability List Cont'd.
USB IP Admin Software Utility 2-3.1 Device Interoperability List Cont'd.
Driver Installation Chapter 3 Driver Installation 3-1 Driver Installation This section provides information on how to install the USB over IP drivers. Windows Firewall/Internet Connection Sharing (ICS) must be running before installing the USB over IP drivers. 3-1.1 Windows XP (32-/64-bit) 1. 2. 3. 4. Connect the USB over IP to your network. At the Windows desktop insert the driver CD. Autorun should start the installation, if not, click Start, then Run. Type D:\Launch.exe then click OK.
User's Manual 5. At Choose Components, click Next. 6. At Choose Install Location, click Install.
Driver Installation 7. At the Security Alert, click Yes. (skip this step for 32-bit XP) 8. Click Yes to add the application to Windows Firewall exceptions list, then click Finish.
User's Manual 9. At the Found New Hardware Wizard, select No, not this time, click Next. (skip this step if not prompted) 10. Select Install the software automatically (Recommended), click Next.
Driver Installation 11. At the Security Alert, click Yes. (skip this step for 32-bit XP) 12. Click Finish.
User's Manual 13. At Windows Security Alert, click Unblock. (skip this step if you clicked Yes to add this application to firewall exceptions list on step 8) 14. Repeat steps 9-12 for each USB over IP connected that matches your subnet address. Click Finish then restart XP to complete the installation. 15. 3-1.2 Windows Server 2003 (32-/64-bit) Windows Firewall/Internet Connection Sharing (ICS) must be running before installing the USB over IP drivers. 1. 2. 3.
Driver Installation 4. At the USB Over IP screen, click Install. 5. At Choose Components, click Next.
User's Manual 6. At Choose Install Location, click Install. 7. At Security Alert, click Yes.
Driver Installation 8. Click Yes to add the application to Windows Firewall exceptions list, then click Finish. 9. At the Found New Hardware Wizard, select No, not this time, then click Next.
User's Manual 10. Select Install the software automatically (Recommended), click Next. 11. At Security Alert, click Yes.
Driver Installation 12. Click Finish. 13. Repeat steps 9-12 for each USB Over IP connected that matches your subnet address. 3-1.3 Windows Server 2008 (32-bit) Make sure that Windows Firewall is configured before installing the USB over IP driver. 1. 2. 3. Connect the USB over IP to your network. At the Windows desktop insert the driver CD. Autorun should start the installation, if not, click Start, then Run. Type D:\Launch.exe then click OK.
User's Manual 4. 5. 3-12 At the USB Over IP screen, click Install. At Choose Components, click Next.
Driver Installation 6. At Choose Install Location, click Install. 7. At Windows Security, click Install this driver software anyway two times.
User's Manual 8. Click Yes to add the application to Windows Firewall exceptions list, then click Finish. Click Finish. 3-1.4 Windows Vista (32-bit) 1. 2. 3-14 Connect the USB over IP to your network. At the Windows desktop insert the driver CD. At the Auto Play window: click Open folder to view files.
Driver Installation 3. 4. If Auto Play doesn't start: click Start, in the Start Search box, type D:\Launch.exe. (Change D: to match your CD-ROM drive letter) Right click Launch, click Run as administrator. Click Allow. At the USB Over IP screen, click Install.
User's Manual 5. At Choose Components, click Next. 6. At Choose Install Location, click Install.
Driver Installation 7. At Windows Security, click Install this driver software anyway two times. 8. Click Yes to add the application to Windows Firewall exceptions list, then click Finish to complete the installation.
User's Manual 3-1.5 Windows 7 (32-bit) 1. 2. 3. 3-18 Connect the USB over IP to your network. At the Windows desktop insert the driver CD. At the Auto Play window: click Open folder to view files. If Auto Play doesn't start: Double click Computer, right click the CD\DVD-ROM drive showing the SIIG USBIP icon, click Open. Right click Launch, click Run as administrator. Click Yes.
Driver Installation 4. At the USB Over IP screen, click Install. 5. At Choose Components, click Next.
User's Manual 6. At Choose Install Location, click Install. 7. At Windows Security, click Install this driver software anyway two times.
Driver Installation 8. Click Yes to add the application to Windows Firewall exceptions list, then click Finish to complete the installation. 9. Right click the USB Over IP Admin icon located on the desktop, click Properties.
User's Manual 10. Click Compatibility tab. Check Run this program as an administrator, click OK (after clicking OK, wait up to 30 seconds to complete). 11. Click Start, All Programs, USB Over IP.
Driver Installation 12. Right click the USB Over IP Admin icon, click Properties. 13. Click Compatibility tab, check Run this program as an administrator, click OK.
User's Manual 14. Double click the USB Over IP Admin icon on the desktop. If prompted click Yes at the User Account Control box to continue. 3-2 To Verify Installation 1. 2. 3. 3-24 Verify installation in Device Manager. For Windows 7: Right click Computer, click Manage, click Device Manager. For Windows Vista: Right click Computer, click Manage, click Continue, click Device Manager. For Windows XP / Server 2003: Right click My Computer, click Manage, click Device Manager.
Driver Installation 3-3 Set IP Address 3-3.1 Change Subnet Address The factory default IP address given to the USB Over IP is 192.168.3.22. This address may not match your network's subnet address, in this case, your USB devices will not be detected by the USB Over IP Admin. This section guides you through setting the IP address to match the subnet mask of your network. 1. At the USB Over IP Admin Server Manager screen select the server not on the same subnet. 2.
User's Manual 3. At the Welcome to USB Server Setup screen, if your USB Over IP doesn't show up, go directly to section 3-3.2 IP Config - DiscoveryUtility. Otherwise type in the Mac address of the server and click Next. 4. At Server Settings, select either Static to assign IP and Gateway address manually or DHCP to have your DHCP server assign the addresses.
Driver Installation 5. Click Yes to save your settings, then click OK. 3-3.2 IP Config - DiscoveryUtility 1. 2. 3. Insert the USB Over IP CD. Click the Start button. For Windows 7 / Vista / 2008: In the Start Search box, type D:\IPConfig\DiscoveryUtility.exe, press Enter. (Change D: to match your CD-ROM drive letter) For Windows XP / Server 2003: Click Run, type D:\IPConfig\DiscoveryUtility.exe, then click OK.
User's Manual 3. At List of Servers, double click the MAC address of the USB Over IP you want to change. 4. At IP Configuration screen, either type in the IP Address, subnet mask, and gateway or select DHCP to have them assigned by your DHCP server, then click Change.
Driver Installation 5. At the List of Servers box click Refresh to view your changes. When ready, click Exit to close the utility.
Configuration Utility Chapter 4 USB Over IP Admin 4-1 Introducing the USB Over IP Admin The USB Over IP Admin is a user friendly PC software which supports High speed USB cameras, USB audio, USB Printers, Multi-function printers, scanners, storage devices, PDAs, digital cameras, serial adapters, mice, keyboards and much much more.
User's Manual 4-2 Using the USB Over IP Admin The USB over IP Admin is used to connect to your USB devices and configure your USB Over IP server. 4-2.1 Quick Start Icon The USB Over IP Admin Quick Start Icon installs automatically during driver installation and is located on the right side of the taskbar by the system clock. Double click the icon to open the USB Over IP Admin. 4-2.2 USB Devices The USB Devices window is divided into two sections, Device Mapping and Device Details.
Configuration Utility 4-2.2.1 USB Device Function Buttons • • • • • • Refresh: refreshes USB device list Connect: connects to a free USB device Disconnect: disconnects from a connected USB device Request: sends request to free a device to the system that controls it Settings: opens device connection settings box Printer Auto Connect: automatically connects and disconnect to your printer when a print job is sent 4-2.
User's Manual 4-2.3.1 Server Function Buttons • • • • • Refresh: searches for servers Unlock: unlocks password enabled servers Upgrade: upgrades server firmware Setup: enters Server Configuration. This button is disabled whenever a server is password enabled Restore: restores the USB Over IP to factory default IP settings of 192.168.3.22 4-2.4 Global Commands Global commands effect every device and USB Over IP connected to your network. 4-2.4.
Configuration Utility 4-2.4.2 Help • • Help: opens online help document About USB Over IP Admin: view system information including version number and date 4-2.4.3 Exit Disconnects the system from all devices and USB Over IP servers and closes the USB Over IP Admin. 4-2.5 Notes 1. In Windows XP SP1 (32-bit) without Windows Firewall installed, everytime the USB Over IP Admin starts up, you will need to click Yes to add the application to Windows Firewall exceptions list.
User's Manual 4-3 How To's 4-3.1 Device Mapping 4-3.1.1 How to Connect - Status Free 1. In the Device Mapping window, select a device who's status is Free, then click the Connect button. 2. The Status will change to Connected. 3. Depending on the device, Windows will either automatically install a driver for it or prompt you for a driver. Read the device's user's manual for driver installation instructions, if needed.
Configuration Utility 4-3.1.2 How to Connect - Status Busy Instead of waiting for a device to become Free, you may send a request to release the device to the system that controls it. 1. In the Device Mapping window, select a device who's status is Busy and do either A or B: A) Click the Request icon located on the top of the window. B) Right click the device and click Device Request from the pop up box. 2. At the confirmation box, click OK and wait for the remote system to release the device.
User's Manual 4-3.1.3 How to Disconnect 1. In the Device Mapping window, select a device who's status is Connected, then click the Disconnect button. 2. 4-8 The Status will change to Unloading then to Free.
Configuration Utility 4-3.1.4 USB Device - Disable Auto Connect Auto Connect is enable, by default, whenever the USB Over IP is started. However, it can be disabled on a device by device basis. If you choose to do so, follow the directions below. 1. Right click on a USB device connected to your system or with status as Free, then click Settings. 2. In the Settings box, uncheck Automatically connect this device*. *Note: If grayed out, see Auto Connect All Devices in section 4-2.4.
User's Manual 4-3.1.5 Printer Sharing The Printer Sharing feature automatically connects and disconnects your printer from your computer everytime you send a print job to the printer. Make sure the printer driver has been installed and the printer is configured to print from your computer before enabling this feature. Make sure you are disconnected from the printer before continuing, see section 4-4.1.2 for instructions on how to disconnect. 1. 2. 3. Click the Printer auto connect button.
Configuration Utility 4-3.2 Server Manager 4-3.2.1 Setup (Server Configuration) Use the Setup button to change server name, modify IP settings and enable or disable password. If the server is password protected the setup button will be disabled. To enable the Setup button, go to section 4-4.2.2 Unlock Server and Reset Password. 1. 2. In Server Manager, click the server that you want to configure. Click the Setup button. 3. Select Basic Settings tab, modify the server name.
User's Manual 4. Select IP Settings tab. Check Modify, then either select Static and type in your IP address and gateway or, to have your server configured automatically, select DHCP. 5. Select Password tab. Check Modify, then enable, disable or change your password. 6. Click Save to save your changes and exit.
Configuration Utility 4-3.2.2 Unlock Server and Reset the Password Whenever the USB Over IP is password protected, Locked will display in the Status column. Follow the steps in the order that they appear to unlock the server. 1. Select the server and click the Unlock button. 2. Type in your password, and click OK.
User's Manual 3. Your password will be confirmed or denied, click OK. If failed, try again. If you continue to have problems, check with your system administrator for the correct password. 4. Click the Refresh button, the server's status should be Unlocked. To reset the password, click the Setup button.
Configuration Utility 5. Select the Password tab. 6. Check Modify, uncheck Enable Password, then click Save.
User's Manual 4-3.2.3 Refresh (Refresh Servers) 1. Click the Refresh button. 2. The Searching for Servers box will pop up.
Configuration Utility 3. The Server Manager list will be refreshed. 4-3.2.4 Restore (Restore Factory Default Settings) The factory default settings are: SIIG (Server Name), 192.168.3.22 (IP) and 192.168.3.1 (Gateway). 1. Select a server, click the Restore button.
User's Manual 2. Click OK. 3. Click OK again. 4. Click Refresh to display the server list.
Configuration Utility 4-3.2.5 Upgrade (Upgrade Firmware) 1. Select a server, click the Upgrade button. 2. In Select File box, browse to or type in the location of the file, then click Transfer. Do not unplug the power adapter from the USB Over IP during the update process.
User's Manual 4-3.2.6 Configure IP Address: Server Not On the Same Subnet 1. At the Server Manger screen, select the server that is not on the same subnet, then double click it. Click Yes to add this application to Windows firewall exceptions list. 2. At Welcome to USB Server Setup, type in the Mac address of the server that's not on the same subnet, then click Next. If the server is not on the list go directly to section 4-4.2.7. Otherwise continue to step 3.
Configuration Utility 3. In Server Settings, either select Static and type in the IP address and Gateway or select DHCP to have them assigned by the DHCP server. After making your changes, click Update. 4. Click Yes to save your changes, then click OK. 5. Click Exit to close the USB Server setup screen.
User's Manual 5. At the Server Manager screen, click Refresh. Yes should be displayed in the Same Subnet? column of the server. 4-3.2.7 Configure IP Address: Server On Different Subnet 1. 2. 3. 4-22 Insert the USB Over IP CD. Click the Start button. For Windows 7 / Vista / 2008: In the Start Search box, type D:\IPConfig\DiscoveryUtility.exe, press Enter. (Change D: to match your CD-ROM drive letter) For Windows XP / Server 2003: Click Run, type D:\IPConfig\DiscoveryUtility.exe, then click OK.
Configuration Utility 3. At List of Servers, double click the MAC address of the USB Over IP you want to change. 4. At IP Configuration screen, either type in the IP Address, subnet mask, and gateway or select DHCP to have them assigned by your DHCP server, then click Change.
User's Manual 5. 4-24 At the List of Servers box, click Refresh to view your changes. When ready, click Exit to close the utility.
Technical Support & Product Return Chapter 5 Technical Support & Warranty 5-1 Overview This chapter will give you instructions on how to obtain product information, contact technical support and return defective product. This user's manual is written with easy-to-understand instructions on how to configure and install this product in your system. We encourage you to consult this manual as your first step for technical assistance.
User's Manual 5-2 Technical Support and Warranty QUESTIONS? SIIG’s Online Support has answers! Simply visit our web site at www.siig.com and click Support. Our online support database is updated daily with new drivers and solutions. Answers to your questions could be just a few clicks away. You can also submit questions online and a technical support analysts will promptly respond. SIIG offers a 5-year manufacturer warranty with this product.
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