Instruction Manual

Agency Requirements
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1.5 How to Contact Silent Knight
For questions and problems with Silent Knight products, contact Silent Knight Technical Support at
800-328-0103 (or 763-493-6455). To order parts, contact Silent Knight Sales at 800-446-6444
(or 763-493-6435).
SECTION 2
AGENCY REQUIREMENTS
2.1 Telephone Requirements
1. If requested by the telephone company, the following information must be provided before connecting this
device to the phone lines:
A. Manufacturer: Silent Knight
B. Model Number: 5128/29
C. FCC Registration Number: AC6USA-75160-AL-E
Ringer equivalence: 0.1B
D. Type of jack (to be installed by the telephone company): RJ31X
2. This device may not be directly connected to coin telephone or party line services.
3. This device cannot be adjusted or repaired in the field. In case of trouble with the device, notify the install-
ing company or return:
Silent Knight
7550 Meridian Circle
Maple Grove, MN 55369
763-493-6455
800-328-0103
4. If the Model 5128/29 causes harm to the telephone network, the telephone company will notify the user in
advance that temporary discontinuance of service may be required. If advance notice is not practical, the
telephone company will notify the user as soon as possible. The user has the right to file a complaint with
the Federal Communications Commission if he or she believes it is necessary.
5. The telephone company may make changes in its facilities, equipment, operations, or procedures that
could affect the operation of the equipment. If this happens, the telephone company will provide advance
notice so that you can make the necessary modifications to maintain uninterrupted service.