Installation Guide
19
15. Warranty
RULIS Electrica Lda. guarantees that all the equipment sold by the company will not
show any material or processing defects within the period of warranty.
Period of warranty for Silentwind generator: 36 months
Charge controller HYBRID 1000 24 months
If material or processing defects are detected in this period, RULIS Electrica Lda. will
repair the equipment or replace broken parts of the unit at their expense.
Guaranty is only provided if the warranty note (page 21) is filled in properly and the
original invoice can be presented.
Warranty does not cover:
• Regular checkups, maintenance, repair or replacement of consumable parts.
• Charges for transport, freight and the risk of transport which are directly
related to the case of warranty.
• Any expenses incurred from travel to and from the repair location,
troubleshooting, diagnostic and repair services.
• Damages that have been caused by wrong use or mistreatment of the
equipment, especially if the damage is due to the mounting of the system to an
inappropriate / unsuitable mast (construction). In case of damage the
customer will have to prove that the windgenerator has been mounted to an
appropriate mast (construction).
• Damages caused by acts of nature beyond control. RULIS Electrica Lda.
cannot be held responsible for lightning, flooding, snow (ice) load, fire etc.
If the equipment must be demounted for a warranty case and mounted again after
repair or replacement, the expenses for these procedures are not covered by RULIS
Electrica Lda. Whether repair or replacement is appropriate or necessary, it’s up to
Rulis Electrica Lda. decision only. If neither repair nor replacement are possible, the
customer is only entitled to withdraw the order.
Unless applicable law says otherwise, the rights of the buyer against the company
Rulis Electrica Lda are restricted to this warranty terms, and neither Rulis Electrica
Lda. nor the distributor of the products take over additional liability for direct or
indirect damages.
Otherwise the general terms for products delivery and services from the Portuguese
law are applicable.