Warranty Guide

Limited 25-Year Transferrable Residential Letter of Warranty
*To activate the warranty service and to check terms and conditions please go to www.silestone.com
the durability of services ancillary to the actual
functionality of the product during its period of
validity.
Chipping. Chipping is not due to defective material
but is the result of scraping and bumping objects
against the edges of the surface.
The warranty does not cover consequential or
incidental damage, loss or expense other than the
product itself, including, but not limited to, damage
to other products or installations, or additional
or supplementary repairs on plumbing, electrical
or masonry work that may be necessary to repair
or replace the SILESTONE
®
by Cosentino
®
product
covered by this warranty, which shall be the sole
responsibility of the consumer.
Likewise, this warranty specifically excludes
damage which could result from a defect that
is covered, including those that occur during
the period the claim is being processed, as well
as throughout the period the product is being
replaced. This exclusion extends, but not limited
to, any harm, including loss of profit, affecting
commercial, industrial, professional or merely living
activities, which the consumer, purchaser of the
product or any third party may suffer.
Any problems or damage resulting from exposure
of the product to intensive and continuous
use for long periods of time or use in common
areas: including, among others, discoloration,
loss and decline in performance and aesthetic
characteristics, and warping of flooring.
Problems, damage or inconvenience arising from
the generation of static electricity or the use
of products designed to eliminate or reduce its
effects.
Damage arising from deficiencies or omissions
in the technical projects on which the buildings
are executed, in which SILESTONE
®
by Cosentino
®
products are used.
Differences between samples or photographs of
any SILESTONE
®
by Cosentino
®
product and the true
product purchased are also excluded. Also excluded
are the spots or stains produced by components of
the material and polish defects, since COSENTINO
does not under any circumstances sell products
having such defects.
This warranty does not apply to repairs to and / or
handling of the product without proper verification
by COSENTINO.
This warranty does not cover products that have
not been paid for in full.
This warranty does not cover commercial use of
SILESTONE
®
products. Commercial uses include
but are not limited to use in commercial buildings
such us retail stores, restaurants, offices, hotels or
apartment complexes.
How to use this warranty
To register as the holder of this warranty, the
warranty must be activated through
www.silestone.com. This website requires certain
information to complete registration, including
information regarding the point of sale and / or
fabricator, as well as of the customer. We therefore
recommend that customers register directly at
the point of sale or with the fabricator. At the end
of the registration, the customer may have this
warranty printed for his/ her use.