Warranty

The main causes of cracking are movement, the
direct application of heat on the surface, the
placement of excessive weight on the surface or
the result of scraping, bumping or impacts to the
material aer its installation.
The definition of the manufacturing defects
covered by this Letter of Warranty does not
include the durability of services ancillary to the
actual functionality of the product during its
period of validity.
Chipping. Chipping is not due to defective material
but is the result of scraping and bumping objects
against the edges of the surface.
The warranty does not cover consequential or
incidental damage, loss or expense other than the
product itself, including, but not limited to,
damage to other products or installations, or
additional or supplementary repairs on plumbing,
electrical or masonry work that may be necessary
to repair or replace the SILESTONE® by Cosentino®
product covered by this warranty, which shall be
the sole responsibility of the consumer.
Likewise, this warranty specifically excludes
damage which could result from a defect that is
covered, including those that occur during the
period the claim is being processed, as well as
throughout the period the product is being
replaced. This exclusion extends, but not limited
to, any harm, including loss of profit, affecting
commercial, industrial, professional or merely
living activities, which the consumer, purchaser of
the product or any third party may suffer.
Any problems or damage resulting from exposure
of the product to intensive and continuous use for
long periods of time or use in common areas:
including, among others, discoloration, loss and
decline in performance and aesthetic characteris-
tics, and warping of flooring.
Problems, damage or inconvenience arising from
the generation of static electricity or the use of
products designed to eliminate or reduce its
effects.
Damage arising from deficiencies or omissions in
the technical projects on which the buildings are
executed, in which SILESTONE® by Cosentino®
products are used.
Differences between samples or photographs of
any SILESTONE® by Cosentino® product and the
true product purchased are also excluded. Also
excluded are the spots or stains produced by
components of the material and polish defects,
since COSENTINO does not under any circumstanc-
es sell products having such defects.
This warranty does not apply to repairs to and / or
handling of the product without proper
verification by COSENTINO.
This warranty does not cover products that have
not been paid for in full.
This warranty does not cover commercial use of
SILESTONE® products. Commercial uses include
but are not limited to use in commercial buildings
such us retail stores, restaurants, offices, hotels or
apartment complexes.
How to use this warranty.
To register as the holder of this warranty, the
warranty must be activated through www.sile-
stone.com. This website requires certain
information to complete registration, including
information regarding the point of sale and / or
fabricator, as well as of the customer. We
therefore recommend that customers register
directly at the point of sale or with the fabricator.
At the end of the registration, the customer may
have this warranty printed for his/ her use.