Warranty

RESIDENTIAL LIMITED WARRANTY FOR NORTH AMERICA
Cosentino, S.A. warrants to the residential owner-occupants of installed Silestone® quartz surfaces (“Silestone® Surfaces”) that for a period of twenty (25) years from the date
of installation of the Silestone® Surfaces in your single family residential home, that the Silestone® material will be free from manufacturing defects. If a manufacturing defect
occurs during the warranty period, Cosentino, S.A. will at its option, repair or replace the defective Silestone® Surfaces.
WHAT THIS LIMITED 25-YEAR WARRANTY COVER:
✓ This limited transferrable warranty covers Silestone® Surfaces that have been
purchased from an Authorized Silestone® Installer or Dealer (“Authorized Installer”)
and have been permanently installed in your single family residence by an
Authorized Installer.
✓ This limited transferrable warranty covers products that have been maintained
according to the Silestone® Surfaces Care and Maintenance and Integrity Sink Care
and Maintenance set forth on www.silestoneusa.com.
WHAT THIS LIMITED 25-YEAR WARRANTY DOES NOT COVER:
 Silestone® Surfaces are stone products which will not crack unless an external
force or interaction causes the crack such as impacts, uneven cabinets or flooring,
structural settling or movements, thermal shock from the use of crock pots, skillets
or other hot items placed directly on the Silestone® Surfaces, improper installation
or other conditions in the home that may cause the Silestone® Surfaces to shi.
Therefore, cracks are not covered by this warranty. Caution: Do not use crock pots,
skillets or other hot items directly on your Silestone® Surfaces. Always place them
on a trivet or cutting board to protect your Silestone® from thermal shock.
 This warranty does not cover any additional or supplemental repairs or modifica-
tions such as, any plumbing, electrical, tile or wall surface modifications that may be
necessary to repair or replace the Silestone® Surfaces covered under this limited
warranty; such other repairs and modifications shall be the responsibility of the
customer.
 This warranty does not cover products that have not been paid for in full.
 This warranty does not cover products exposed to abnormal use or conditions or
abuse in any way. “Abnormal use or conditions” includes, but is not limited to,
damage from mishandling or misuse, damage from excessive heat, scorching or
exposure to weather conditions, exposure to ultraviolet light, physical or chemical
abuse, acid etching, staining or damage from improper care and maintenance or
damage from chipping, cracking, impact damage or breaking due to customer
abuse.
 Silestone® Surfaces are intended to have a natural and non-uniform appearance,
thus this limited warranty does not cover any variances in color, shade, particle
structure or gloss level.
 This warranty does not cover products that you, the customer, decide you do not
like aer installation due to color, edging styles or other opinions based on personal
preference.
 This warranty does not cover seam appearance or performance.
 This warranty does not cover temporary marks on the Silestone® products
including but not limited to metal marks, fingerprints or smudges or other
temporary marks made by household utensils.
 This warranty does not cover “commercial uses” of the Silestone® products.
“Commercial uses” include but are not limited to use in commercial buildings such
as retail stores, restaurants, offices, hotels, or apartment complexes.
 This warranty does not cover outdoor uses.
 Cosentino, S.A. is not responsible for damage or injury caused in whole or in part
by acts of God, job site conditions, architectural and engineering design, structural
settling or movement, acts of vandalism, or accidents.
 This warranty shall apply to Silestone® Integrity Sinks that have been installed
with your Silestone® Surfaces (“Integrity Sinks”), except however, this warranty for
Integrity Sinks does not cover normal wear and tear that occurs over time including
but not limited to minor dents and scratches from pots and pans, cuts and nicks,
scuff marks, chipping, pouring boiling water without cold water, use of dry ice or any
other uses that do not comply with the Care and Maintenance for Integrity Sinks.
REGISTRATION, ACTIVATION, TRANSFERING AND OBTAINING SERVICE:
To activate your registered warranty, or to obtain a Transfer of Ownership form,
please visit www.cosentinowarranty.com or call or write to Cosentino, S.A.’s North
American distributor at the phone number or address below. You must activate your
warranty within sixty (60) days of installation to be eligible under this warranty. To
transfer this warranty, you must complete, sign and send the Transfer of Ownership
form to [e-mail] within sixty (60) days of the transfer of your home.
To obtain the best service under this warranty, contact the source from whom the
Silestone® Surfaces was originally purchased. In order to obtain service under this
warranty, you must permit Cosentino North America’s authorized agents to inspect
your Silestone® Surfaces at your residence. You must reasonably cooperate with the
Authorized Installer and Cosentino North America’s agents in the efforts to service
this warranty. For more information about this warranty, please visit www.cosen-
tinowarranty.com. For additional information contact:
Cosentino S.A.
Silestone® Quartz Surfaces
2245 Texas Drive, Suite 600
Sugar Land, TX 77479 USA
Attn: Warranty Administrator
(1-877-436-7482)
Email: [e-mail]
In no event shall Cosentino North America or Cosentino, S.A. be liable in either tort
or contract for any loss of direct, consequential, punitive or incidental damages, or
any similar damages, including but not limited to loss profits damages, arising out of
the use or inability to use the product for residential applications covered by this
limited warranty. Some states do not allow the exclusion or limitation of incidental
damages, so the above limitation or exclusion may not apply. Neither Cosentino
North America nor Cosentino, S.A. make any other warranty, representation or
guarantee, express or implied, with respect to Silestone® Surfaces for residential
use, except as expressly stated herein. This warranty gives you specific legal rights,
and you may also have other rights which may vary from state to state or, in Canada,
from province to province. This is the only warranty offered by Cosentino, S.A. for
Silestone® Surfaces for residential applications. No one other than Cosentino, S.A. is
authorized to make any warranty or promise with respect to Silestone® Surfaces.
The 25-year period established in this Letter of Warranty is only applicable to those
products that are sold and registered aer 1 January 2015.