Specifications

8-6Questions & Answers
SATO Users Manual
Problems in TCP/IP
Print job in not printed
If you are using TCP/IP protocol, ping LAN board with the assigned IP address to see
if there are any reply. If there is no reply to ping, IP address may not have been
configured properly.
Reset LAN board to factory default and configure again from the beginning.
Example:
Issue ping in Windows 98 MS-DOS
Click Start - Programs - MS-DOS Prompt , then execute Ping xxx.xxx.xxx.xxx.
You will see the message below. "xxx.xxx.xxx.xxx" is the IP address configured to LAN
board.
-When there is a reply to Ping:
Reply from xxx.xxx.xxx.xxx:bytes=32 time=58ms TTL=253
Reply from xxx.xxx.xxx.xxx:bytes=32 time=58ms TTL=253
Reply from xxx.xxx.xxx.xxx:bytes=32 time=58ms TTL=253
-When there is no reply to Ping:
Request timed out.
Request timed out.
Request timed out.
The Destination printer port of printer driver may not have been configured properly.
Click Printer at Properties, then Details, then check the printer port name of LAN
board at Print to the following port. The port name is indicated "ST-Print2003 LPR
Port" or "ST-Print2003 IPP Port" or "ST-Print2003 Raw Port" after the assigned port
name.
Ex.) Printer port=xxx.xxx.xxx.xxx: lp (ST-Print2003 LPR Port)
* xxx.xxx.xxx.xxx. = IP Address
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NOTE
-For the initializing LAN board to factory default, refer to chapter 1.
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