User manual

English
Silvercrest DGP1000 33
Troubleshooting
Problem Possible cause Remedy
The device is not recog-
nised.
No USB connection
Check the USB connec-
tion.
Remove and reinsert the
USB connector. You can
also try using a different
USB socket on your
computer.
No pen or mouse symbol
is shown on the base unit
display
• The pen batteries are
empty.
• The pen is not near the
base unit
• Replace the pen batter-
ies.
• Move the pen closer to
the base unit
Replacing the pen batteries
The warning symbol ( ) on the pen informs you that the batteries must
be inserted with the correct polarity.
Proceed as follows:
1. Unscrew the battery compartment cap (H).
2. Remove the used batteries.
3. Insert two batteries type SR41. The plus pole (+)
of both batteries must always point upwards!
4. Screw the battery compartment cap on again.