User's Manual

9. Resetting and Restoring the Tablet

Reset the Tablet if you encounter any software issues or are getting error messages.

Restore the Tablet if you are having issues with starting up the Tablet or it is stuck at the android

logo loading screen. You may also contact our customer support in this case.

Resetting the Tablet

 Go to Settings by pressing icon on Home screen or via Application Menu

 Under Personal section, select Backup & reset => Factory data reset

This action will erase all data from your tablet’s internal storage. Please make sure to back up your

data to SD card or computer beforehand (refer to section 7).

Restoring the Tablet

You may wish to restore your tablet when your tablet crashed or need an upgrade.

Tools Needed

You will need a few tools before getting started

 PhoenixSuit and OS Image - download from link folder at http://1drv.ms/1P1G5rp

 Micro USB Cable

 Charger

 Computer (Running Windows XP or later)

Getting Started

 Once the files above have been downloaded, PhoenixSuit must be installed

 Follow the onscreen instructions for installing PhoenixSuit and choose the default settings

 If you are prompted to install new hardware or a device driver, press the next button and

follow the prompts

 You may encounter issues with the device drivers not installing properly, or another generic

issue. These issues can be disregarded for now.

 Once done, open the program

Flashing the Firmware

 Once you load up the program,

you have a few choices

 You will select the "Firmware"

option at the top of the page

 On the next screen, choose

"Image" and browse the location

of the image that you

downloaded