User Manual

P/N R64216 v3.1 Page | 52
Q: HOW OFTEN DO I NEED TO CHARGE THE BATTERIES?
The typical life of a battery pack is one week of normal in-season use. This can be reduced if the batteries are
older (>2 years) or if the MxEncoders are being used during two-a-days during pre-season. It is recommended
to schedule a routine battery change once a week. See the Best Practices Guide for more information.
Hardware – MxEncoder
Q: HOW MANY EVENTS CAN THE MXENCODER STORE IN MEMORY?
The MxEncoder can store up to 100 events in on-board memory. After 100 events are recorded future events
will be lost.
Q: I SAW A PLAYER HIT HIS HEAD BUT NO IMPACT CAME THROUGH TO THE SRS. WHAT HAPPENED?
There are several reasons why this could occur (time delay in downloading and processing impact data, the
measured acceleration did not exceed the data collection threshold. The measured acceleration was not
consistent with characteristics typical for head impacts, etc.). If this appears to happen consistently for a
particular player, perform a diagnostic check on the player’s MxEncoder (see Section 10).
Q: I SAW AN IMPACT ABOVE THE ALERT THRESHOLD DOWNLOADED TO THE SRS BUT NO ALERT WAS RECEIVED
ON THE PAGER, WHY?
Most likely that specific impact event was from a previous session or the current session has not started or
already ended. Alert pages are only sent during defined session times. Impacts that are stored from previous
sessions and downloaded at a later time do not cause alert pages to be sent as those events have already
happened.
Q: A PLAYER JUST RECEIVED A LOW BATTERY WARNING. DO I NEED TO CHANGE THE BATTERY RIGHT AWAY?
No. The battery should last another 1 - 2 hours after an initial low battery warning occurs. The battery should
be replaced as soon as possible after this warning is received.
Q: PLAYER X’S MXENCODER NEVER SEEMS TO TURN ON. HOW CAN I FIX THIS?
Check the player in question by getting the helmet/MxEncoder and testing using a demo session. See Best
Practices Guide for more information.