User's Guide

P/N R63314 v1.08c
Page | 70
SYMPTOM
POSSIBLE SOLUTION
Alert Monitor
is receiving
alerts even
when
removed
from a team.
• Unless all hardware is synced when changes are
made in software, hardware will try to
communicate as it was last set up. Verify settings
in software, sync all Alert Monitors, and command
directed check-ins for all Player Units to complete
transfer of new settings.
Alert Monitor
has Player
Unit check-in
errors.
• Select VIEW ERRORS to review error code
information that may be available for
malfunctioning equipment. Some examples of
possible Error messages include:
o LOW BATTERY – Low Player Unit battery
o BAD HIT SENSOR - Indicates failure of Player
Unit electronics
o UNKNOWN ERR – general error message,
followed by a numeric code
•
Please call Riddell Customer Service at (800) 275-
5338 for assistance with interpretation of errors
and equipment service.
Alert Monitor
will not
power off.
• View any unviewed alerts (see Viewing New Alerts,
p.54).
PLAYER UNIT
SENDING TEST ALERTS (TEST MODE)
A Player Unit can send a Test Alert by placing it in Test Mode. A simulated
impact will then be initiated by the Player Unit and transmitted to the Alert
Monitor for viewing to confirm communication and alerting between Player
Unit and Alert Monitor.
To enter Test Mode: