Simplex Fire Products Fault & Assistance Guide SIMPLEX Fault Assistance Guide RevA REV 0 | 29 April 2009
1.0 Identifying Simplex® 4100 Series Faults...................5 1.1 4100U BASIC OPERATIONS .....................................................6 1.2 BASIC INTERFACE COMMANDS .................................................7 1.1.1 Resetting 4100 Latched Faults....................................................8 1.3 INDEX – QUICKVIEW .................................................................9 1.1.2 Loop Card Faults .......................................................................10 1.1.2.
2.0 4100 Crash Codes – General Information ...............30 2.1 4100 CRASH CODES – GENERAL INFORMATION .....................31 2.2 4100-FAMILY GENERAL CRASH CODES TABLE ......................32 2.3 4100-FAMILY GENERAL CRASH CODES TABLE (CONTINUED)..33 3.0 Identifying Faults on the IMS & Network.................35 3.1 IDENTIFYING FAULTS ON THE IMS – GENERAL INSTRUCTIONS .36 3.1.1 IMS & TrueSite Workstation Graphical Control Centre ...................36 3.2 DISPLAYED FAULT FORMAT .........................
5.3 AUDIO LINE FAULT ................................................................53 5.3.1 5.3.2 5.3.3 Speaker Line Fault/Amp Fault.........................................................53 Amplifier LED Configurations ..........................................................53 Speaker Tapping Adjustments ........................................................54 5.4 STROBE LINE FAULT..............................................................55 5.4.1 Strobe Output Deliberations...................
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1.1 4100U Basic Operations The Fire Panel display consists of two sections – the Operator Interface (upper section) and the Zone Isolate pushbutton switches & indicators (lower section). Fire detectors are grouped into zones (searchable grouped areas). Zones can be Isolated by pressing the zone’s isolate pushbutton on the panel – this prevents an alarm in that group from activating the panel outputs.
1.2 Basic Interface Commands The table shown below includes some general front panel commands for quickly navigating through system components. In addition output points can be controlled by following the below steps then commanding the point via the On/Off/Auto keys. Manually controlling output points will create a fault on the LCD display, and to clear these faults each manually altered output will need to be set back to its AUTO state or press the CPU Reset (Warm Start).
1.1.1 Resetting 4100 Latched Faults When fault finding the Simplex® 4100U Fire Detection Panel some faults will ‘latch’ and not clear with the use of the ‘System Reset’ button (described on previous page). To clear latched faults or some networking issues it may be warranted to use a CPU Reboot otherwise known as a Warm-Start. To perform a Warm-Start, gain access to the CPU card.
1.3 Index – Quickview Loop Card Faults Card Missing Failed (Card Inserted) Correct Card Short Circuit Class A Channel Failure Channel Initialization Extra Device Card DIP Switch ! NOTE - It is vital that the Loop card is in NORMAL status before addressable device fault finding is started.
1.1.2 Loop Card Faults Description: If the Loop card (MAPNET or IDNET) is in an ABNORMAL (FAULT) state, all devices on that loop will be displayed as NORMAL. This NORMAL indication is used to reduce the number of faults when a Loop is not working as all devices would be displayed as NO ANSWER. ! NOTE - It is vital that the Loop card is in NORMAL status before addressable device fault finding is started To confirm a Loop card is in NORMAL status: Press the MENU button.
1.1.2.1 Card Missing/Failed Description: The circuit card is not communicating correctly with the panel controller. Possible causes: Card has not been fitted Card is not seated correctly on connector - Power down panel, clean connectors and reinsert Card has not been addressed correctly Card baud rate incorrectly set (Dipswitch 1 always in ON position) Another card has been addressed the same as this card Card has failed 1.1.2.
1.1.2.3 Short Circuit Abnormal Description: The addressable loop has a short circuit. Possible causes: If there are no isolators fitted or the short is between the panel and the isolator then the loop will stop operating. This may also display a channel fail Find the short circuit and fix – disconnect the loop totally, check each pair for a short circuit with a Multimeter.
1.1.2.5 Channel Failure Abnormal Description: The Loop card cannot communicate with any device on the loop. Be aware all devices associated with this loop will indicate a ‘Normal’ state to prevent multiple faults per display. Possible causes: The Loop has a Short circuit The Loop has an Earth fault The Loop is not connected or incorrectly connected 1.1.2.
1.1.2.8 IDNet Dipswitch Settings 1. Devices are supplied with DIPSWITCH switch ALL ON (set to 0) 2. DIPSWITCHES are labeled 1 to 8 Switch 1 = MUST BE ON (Baud Rate) Switch 2 = 64 Switch 3 = 32 Switch 4 = 16 Switch 5 = 8 Switch 6 = 4 Switch 7 = 2 Switch 8 = 1 3. Turn Switch OFF to add the above number to the address. Examples: Address 5 = Switch 6 & 8 OFF all others ON. Address 23 = Switch 4, 6, 7 & 8 OFF others ON.
1.1.3 Addressable Device Faults ! NOTE - It is vital that the Loop card is in NORMAL status before addressable device fault finding is started To confirm a Loop card is in NORMAL status: Press the MENU button. Scroll through the options until CARD STATUS is reached. Press the ENTER button Scroll through the cards in the panel. Confirm that each loop card is NORMAL. If CARD MISSING FAILED ABNORMAL then press ENTER and Scroll through card faults.
1.1.3.1 No Answer Description: The panel has a device programmed at the address displayed that is not responding. Possible causes: 1. Device is not fitted. 2. Addressable loop is not working correctly (loop is broken) 3.
1.1.3.2 Head Missing Description: The panel is seeing the base at the displayed address but is not seeing the head (Sensor). Possible causes: Head is not installed.
1.1.3.3 Wrong Device Description: The panel is getting a response from the displayed address that does not match the device programmed to that address.
1.1.3.4 Bad Answer Description: The panel is getting a response from the displayed address that sometimes does not match the device programmed to that address. Possible causes: Two devices are programmed with the same address. These devices will most likely be two different device types. Water damaged device, or wiring.
1.1.3.5 Extra Device Description: The panel has identified a device at an address that is not in the panel programming. Only one extra device per loop is ever displayed. Fixing one extra device may display a new extra device fault (if present) NOTES: Extra Device Faults take a longer time to appear and clear than other faults.
1.1.3.6 Output Abnormal Description: Observed when the output of a Relay, Sounder or Isolator base is not responding correctly.
1.1.3.7 Alarm Verification Tally Exceeded NOTE: This fault could indicate a faulty detector in the field. Check for previous faults and note in the Log book the time and date this fault occurred. 1. 2. 3. 4. 1.1.3.
1.1.3.9 DIP Switch Settings Devices are supplied with DIPSWITCH set to 255 DIPSWITCHES are labeled 1 to 8 (left to right) Switch 1 = 1 Switch 2 = 2 Switch 3 = 4 Switch 5 = 8 Switch 6 = 16 Switch 7 = 32 Switch 8 = 128 Turn Switch ON to add the above number to the address. Examples: Address 10 = Switch 2 & 5 ON all others OFF Address 105 = Switch 1, 4, 6 & 7 ON others OFF 1.1.3.
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1.1.5 Mapnet Loop Power Supply Calibrations It is possible to recalibrate the MAPNET Loop Power Supply (excluding IDNet) output to possibly overcome a number of issues. This Calibration should NOT normally be attempted unless there are some site issues that are occurring and not easily diagnose/rectified.
1.1.6 4100-0157A Battery Charger Faults There are a number of Battery Charger Faults that can arise during the operational lifetime of a panel. You may observe one of the following Faults; Charger 2% out of range Battery Charger Supply incorrect To correctly measure the output voltage you will need to follow the steps below. 1. To prevent damage to the system, disconnect the batteries & power down the system, disconnect the power & comms harnesses from the Power Supply. 2.
4. Measure the voltage on the battery leads. You may have to power down & up again to reset the power supply. If the voltage is correct, power down, re-connect the power & comms harnesses & return the system to normal. 5. If the voltage is not correct, repeat steps 1 & 2.
1.1.7 Positive/Negative Earth Ground Faults Simplex 4100 Series Fire Panels have the ability to detect positive or negative Earth Ground Faults. An Earth Ground Fault occurs when an electrical circuit is shorted to ground. It is imperative that Earth Ground Faults are located and repaired as multiple earth faults can disable communications meaning small or large components of the Fire Detection System may not function correctly (i.e.
If you find that all the bays have been checked, and the earth fault appears to be in the main CPU Bay, the Earth fault will most likely be in either the integrated IDNet Loop card found on the power supply, OR, on the Auxiliary fuse distribution board. The loop card can be tested as per any other loop card. The Auxiliary fuse board should be totally disconnected from the PSU (power supply unit).
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2.1 4100 Crash Codes – General Information The 4100 family associated with the crash codes in this section are listed below; 4100 Classic 4100+ 4020 4100U Crash codes can be defined by a class designation as listed below; CLASS E Crash: Indicates a possible defect in system hardware. CLASS S Crash: Indicates a possible error/bug in executive software. Check the system revision (via MENU > Software Revision Level) and contact your local Simplex® branch.
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3.1 Identifying Faults on the IMS – General Instructions Fault buzzer sounds on IMS. Acknowledge fault condition by clicking the yellow button in top right corner, highlight flashing fault and press Check description of fault and compare it to the fault list sheet. Follow the instructions specified for that specific fault. Finished 3.1.1 IMS & TrueSite Workstation Graphical Control Centre All current faults on a network can be viewed from the Graphical Control Centre (setup is site specific).
3.2 Displayed Fault Format The faults will appear in the below format, 23 10:59:47 Wed 13-Dec-06 Common Trouble Point Entry number for the Fault Fault description Trouble Type of entry Latest Date and time fault occurred. When an active fault is displayed on the LCD more information about the location of a network fault can be determined by pressing either the ‘MORE INFO’ key (4100U) or ‘FUNCTION’ (earlier 4100 series panels).
3.2.1 Fault Type Fault Description of most likely cause Head missing Output Abnormal Bad Answer (Static) Bad Answer (Intermittent) No Answer Open Circuit Short Circuit Node Missing Degraded Style 7 Earth Fault Battery Fault Card Fault Pseudo status fault Miscellaneous fault Detector Head has been removed from base Detector output e.g.
3.3 Common Network Faults 3.3.1 Common Trouble Point for Node A fault has occurred within a device, or card (etc) that is flagging the Common Trouble Point for that Node around the network. Only by accessing the Node encompassing the fault (or Graphics Control Centre), will more specific fault information be available. 3.3.2 Card Trouble for Node This fault indicates that there are one or more faults associated with a card in the listed Network Node.
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4.1 Recall System Faults 4.1.1 Function The Recall System Faults function allows viewing on the LCD the current causes of a "SYSTEM FAULT" indication. It also displays the status of any RZDU (Remote Zone Display Unit) that has an off-normal condition, including those which do not cause System Fault 4.1.
4.2 List of System Faults – Non-Networked The complete list of faults which can be displayed by a system fault recall is as follows: 1. Mains fail When mains fail appears in a system fault recall it indicates that mains is currently failed. When mains have failed continuously for 8 hours a system fault may be generated depending on programming. 2. EEPROM database checksum error The panel is in-operational if this fault is present. 3.
10. Charger high/low/normal Raw value = high/low/normal This message indicates the battery charger voltage is high or low. When this fault is viewed in the system fault recall, the display will show the current state of the charger as high, low, or normal, which may be useful for adjusting the charger potentiometer. A charger low condition will not produce a system fault until 30 minutes after any battery test, but will still appear in a system fault recall during this time.
NOTE: The software produces the following error messages from a series of built-in checks which are performed during the operating of the FIP outputs. It is highly unlikely that such errors will occur. If one does, the operator should inform the service company and have them check it. • • • • • • • • • “No equations have been found but some were expected”. This indicates a conflict in the information stored in the EEPROM database. Invalid Opcode - An invalid token has been encountered in an equation.
19. RZDU x This displays the current status of any RZDU which has an off-normal condition. 20. Net msg discard This occurs only with network systems. The local system discarded a message that was repeatedly sent to another device on the network that did not acknowledge it. To allow other messages to be sent on the network, the unacknowledged msg was discarded.
4.3 Glossary of Abbreviations A/C : ac : AEOL : AHr : ANC 1 : ASE : AZC : AZF : AVF : Bd : CIE : Char : Cct : COM : dc : EB : EEPROM : ELV : EOL : EOLR : Expn : E2 : FF : FIP : FRC : I/O : LCD : LED : MAF : Max : Min : MCP : MOV : msec : NC : NDU : NO : No : Nom : PC : PCB : PSU : PTC : R1 : RL1 : Air Conditioning Alternating Current Active End of Line Ampere Hour Ancillary Relay 1 Alarm Signaling Equipment Alarm Zone Circuit, or Detection Zone Alarm Zone Facility, or Group (AS1603.
RAD : RDU : RMS : Reqd : RTC : SAD : SID : sq mm : T1 : Tmnl : V1 : VA : VB : VNB : +VBF : +VNBF : WS : Z1 : Zn1 : 8RM : 8ZM : Return Air Duct (Air Conditioning Plant) Remote Display Unit Root Mean Square Required Real Time Clock Supply Air Duct (Air Conditioning Plant) System Identification Number (Network device) square millimetre Programmable Timer Number 1 (program abbreviation) Terminal Programmable Variable Number 1 Volts Amperes Battery Backed Voltage Non Battery Backed Voltage Fused Battery-Backed
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5.1 QE90 Service Isolation Mode – Fault Display To access the fault memory and communications errors facility of a QE90 panel follow these steps; 1. Put the panel into ‘Isolate’ [I.e. move key-switch to Isolate position] 2. Press and hold the BGM/PAGING key for 2 seconds until PROGRAM LED (only) is on. 3.
5.2 ECP versions 2.xx/4.xx/6.
5.3 Audio Line Fault 5.3.1 Speaker Line Fault/Amp Fault • • Check EOL resistor (56k) If ok, swap speaker lines to a different Zone (on amp) Test to see if the fault has followed • IF YES – the fault could be in the field (wiring, devices) • IF NO – the fault is likely to be in the transformers/amplifiers NOTE: A good way to test where a fault is located within the panel is swapping identical components over and testing to see if the fault follows the device.
5.3.3 Speaker Tapping Adjustments Both amplifier types have controls to adjust the power output. NOTE: However in terms of efficiency and battery capacity that it is preferable to reduce the volume by adjusting the speaker taps to a lower setting and leaving the controls turned right up (fully clockwise), rather than by using the volume controls. Listed below are the Card Tap configurations.
5.4 Strobe Line Fault • • Check EOL resistor (56k) If ok, swap speaker lines to a different Zone (on amp) Test to see if the fault has followed • IF YES – the fault could be in the field (wiring, devices) • IF NO – the fault is likely to be in the transformers/amplifiers NOTE: A good way to test where a fault is located within the panel is swapping identical components over and testing to see if the fault follows the device.
Strobe Relay Driver Module and Strobe Light Connection 5.4.2 Cable Gauging It is inadvisable to use a wire gauge appreciably heavier than the gauges in the table(below) – there may be problems with high inrush currents (which are required to charge the large electrolytic capacitors in some strobe lights) which can weld the relay contacts.
5.4.3 Links and DIP Switches Each STBM9008 module contains a DIP switch that must be set to the correct address to define the function of the module. Switches SW5-8 set the function of the module and must be set as indicated (a more detailed description of settings included in Table 4). Switches SW1-4 determine the address, 0 - 15, of the module and thus the output line numbers (as seen in Table 3).
Table 4: DIP Switches 5 – 8 – Select MODE for Powered Outputs NOTES: Voltage-free General Purpose relay contacts are unaffected by these DIP switches. Strobe Module outputs (Non-GP) use terminal C as REFERENCE. ‘A’ terminals are +ve (active positive signal) for ALERT. ‘B’ terminals are +ve (active positive signal) for EVACUATE.
5.4.4 STBM9008 Board Installation To install the STBM9008 Module, perform the following steps: STEP 1: Install the STBM9008 board into the DIN rail housing and install the unit on the DIN rail. STEP 2: Isolate power to the SYSTEM by Switching OFF ALL the DC circuit breakers on the power supply unit. STEP 3: Install all the cable connections to the STBM9008 module and ensure that the DIP switch has been set to the correct settings.
5.5 BGA or FIP Fault A 10V Zener Diode type BZT03-C10 (Normally open input type only) is required as Input Endof-Line. The Zener diode is required to maintain Line Monitoring. The diode must be connected with the cathode (i.e. the end marked with a band) to the positive input (Please see ‘Termination Points and Example Wiring’ figure shown below). Inputs that are programmed as General Purpose (GP) inputs do not need the zener diode end of line. Cables should have a wire gauge of at least 0.
FIB8910 Termination Points and Example Wiring SIMPLEX Fault Assistance Guide RevA 29 April 2009 - 61 61 of 72
5.6 WIP Line Fault The WIPS2000 must connect to a WTRM2000 termination module. The WIPS9004 must connect to a WTRM9007 termination module. Do not swap them over. NOTE: WIP Line fault LEDs will flash (whilst un-acknowledged) when a WIP Line fault is detected in its corresponding Zone. For example, a flashing WIP Line Fault LED on Zone 2 will indicate a WIP Line fault associated with that Zone. A WIPS Module Fault may be present if one or more WIP Line Fault LEDs are active.
5.7 PA Speech, Spare Speech, WIP Speech, Comms and Spare Comms Cable Faults PA Speech Cable Faults, Spare Speech Cable Faults, and WIP Speech Cable Faults refer to the connections between SPIF cards and Secondary ECPs and equipment racks (remote units). As can be seen in the Figure below, the PA Speech, Speech Backup, and WIP Speech terminals will correspond to the respective Fault on the ECP System Fault Display.
5.8 ECP Failures 5.8.1 MECP and SECP Failure A MECP failure will be present on any SECP when communications is lost and/or the panel has failed to activate correctly. In a similar fashion, an SECP failure will be present when communications is lost and/or the panel has failed to activate correctly. 5.8.2 WIP MECP and SECP Failure A WIP MECP failure will be present on any SECP when a WIP Line fault or WIPS Module failure is detected on the MECP.
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5.10 ECM Networked Systems If you are having issues with an ECM Network and are unable to diagnose a fault/trouble – please contact your local Simplex® Personnel who will be able to assist.
5.11 QE90 Fault Register TROUBLE QUESTIONS POSSIBLE SOLUTIONS REFERENCE Programming I don't get an alert phase in Auto mode, but I can select it and it works OK in Manual mode. Several possibilities: Alert has been turned off; cascade has been turned off; cascade delays are not set up correctly; system has been specifically programmed that way. LT0088 sections 24.3 (front panel programming) and 24.4 (serial port programming) or 20.7 (ECM network systems).
If a zone is large and require two amplifier circuits, but they happen to be in separate racks with their own EMUX card, will the signal in the zone get out of sync? Yes they will get out of sync. Emux cards cannot be synchronised. You should try to rearrange the amplifier for the same zone to be in the same rack.
Use one amplifier in the zone as a "master" and configure all the amplifiers for the same zone in other card racks as "slaves" - use an ALIM modified per fig 3 of LT0372 to monitor the "master" amplifier's 100V line and feed it to the local audio input of the "slaves". "Slaves" supervise their speaker line, but don't ever select anything but the local input. Simplex® T3 strobes only work on EVAC. 1) The Positive should be wired to Terminal B and the Negative should be wired to Terminal A.
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6.1 Contact Us To contact Simplex® Fire Products in Australia please call our National Support Number National Support Phone Number: 1300 552 559 Branch Office Sydney Unit 2, 2-8 South Street RYDALMERE NSW 2116 Phone: Fax: (02) 9638 8280 (02) 9638 8285 47 Gilby Road NOTTING HILL VIC 3149 Melbourne Brisbane Phone: Fax: (03) 9538 7250 (03) 9538 7200 Freecall: 1300 552 559 34 Corporate Drive, CANNON HILL QLD. 4170 Phone: Fax: Perth 1 Eyre St., RIVERVALE W.A.
