Technical data

CHAPTER 15

Capturing Analytic Instances

This chapter provides an overview of the Analytic Instance Capture Utility and discusses how to:

• Capture analytic instance data.

• Import analytic instance data.

Understanding the Analytic Instance Capture Utility

When custome r s report a problem in an application that uses PeopleSoft Analytic Calculation Engine or

PeopleSoft Optimization Framework, they o ften need to send the relevant data and metadata to PeopleSoft

engineers who can then review the problem. Using the Analytic Instance Capture Utility, customers can

package the data and metadata in a form that they can send to PeopleSoft for analysis and debugging.

PeopleSoft developers than employ the Analytic Instance Capture Utility to “unpackage” (import) the data

for analysis.

The Analytic Instance Capture Utility works across platforms. For example, there should be no problem if a

customer exports data from an Oracle database and then PeopleSoft user support imports it into Microsoft SQL

Server. The same is true if the data is exported, for instance, from a UNIX platform and imported into Windows.

Note. The m

achines being used to import and export data must be on identical versions of PeopleTools.

The Analytic Instance Capture Utility is not intended to handle major problems, such as crashes. Instead, it

focuses on data problems—for example, when customers discover incorrectly calculated application data and

want PeopleSoft developers to help determine the source of these calculations errors.

Note. Before using the Analytic Instance Capture Utility to communicate with PeopleSoft support, you should

attempt to diagnose the problem by using the Analytic Model Viewer.

See Chapter 14, “Viewing and Debugging Analytic Models,” page 229.

Capturing Analytic Instance Data

You need to capture the relevant data and metadata before sending it to PeopleSoft support for diagnosis.

You can capture the data by loading an analytic instance and then exporting it w ith the Analytic Instance

Capture Utility.