User Manual

1. Can the Simplicity hearing aids be programmed to my hearing loss?
Simplicity has four memories that are preprogrammed at the manufacturing facility by an Audiologist using a large database of
audiological experience. This will provide amplication for a typical mild-to-moderate hearing loss to be used in a wide range of
listening environments. Our organization has custom programming capability; contact us directly to discuss further 1-800-824-
3021.
2. Should I try a hearing aid for one ear now and purchase another one later for the opposite ear?
Yes, some do. However, customer satisfaction surveys strongly indicate that wearing instruments in both ears results in greater
satisfaction. Wearing two instruments helps you to identify the direction of the sound (localization) and allows you to operate at a
lower volume level reducing the likeliness of fatigue.
3. If I had surgery would your product be appropriate?
Any individual who has undergone ear surgery or any medically related hearing problem requires the expertise and proper
support of an Audiologist and/or Ear Nose and Throat Physician.
4. How long do the batteries last in the Simplicity?
For the Simplicity Smart-Touch hearing systems, the batteries will typically last approximately 7 days-10 days, depending on the
number of hours per day the unit is worn, the volume level at which it is worn and the listening environments encountered. The
hearing aid uses a size 10 hearing aid battery that can be found at any major retailer in the hearing aid battery section.
5. What setting should I wear my hearing aids?
Most wear the devices on a level 2 or 3, set it in the morning and forget it. Don’t hesitate to turn it down if the world is too loud.
You’re looking for clarity of sound, not loudness. Remember; give yourself time to adjust to wearing hearing aids. Listen through
the hearing aids not TO the hearing aids. We are retraining our brains to hear sounds we haven’t heard in a long time.
6. Can I purchase an extended warranty on my hearing aids?
Yes. For warranty information please contact the Service Center by calling toll free at 1-800-824-3021. You can visit www.ready-
wearexpress.com or send an email to: [e-mail]
7. Is there a trial period?
Yes, there is a 30-day trial period, backed by a 100% money back satisfaction policy. For information regarding the trial period,
please contact the Service Center by calling toll free at 1-800-824-3021. You can visit www.readywearexpress.com or send an email
to: [e-mail]
8. How do I know if these hearing aids will work for me?
The hearing aids are preprogrammed to t mild-to-moderate hearing loss. The Simplicity Smart Touch is especially programmed
for high frequency hearing loss. Not all hearing aids are designed to help all individuals equally; Individuals with an average
Mild-To-Moderate high frequency hearing loss nd benet from these hearing aids out of the box. There are elements like tube
length and dome size that can change how you perceive the sound of the hearing aid. This is why we give you a 90-Day trial pe-
riod. There is plenty of time to work together (you and the manufacturer) to see how to assist. However, for any reason within the
90-Day trial period if you want to return the devices to a Wal-Mart store near you for a full refund.
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