User Manual

MULTI-TOOL USE

Problem Cause Remedy

No sound ...................Battery dead Replace battery

Blocked opening Clean tubing (page 13)

Battery upside down Check battery installation

Not loud enough ........Volume too low Select higher volume level

Battery weak Replace battery

Blocked sound port Clean tubing (page 13)

Sound dome not in ear Push sound dome into ear

Intermittent sound ......Defective battery Replace battery

Static ..........................Battery contact dirty Open and close battery door

4-5 times to clean contacts

Ear wax is the #1 problem for any hearing device. The Simplicity device

is made with professional quality components. If your device is not

functioning properly, it is almost always due to wax blockage or a dead

battery. Ear wax can quickly block the sound port of a new hearing

device. This can cause the device to sound weak or dead. If you experi-

ence problems with earwax, consider having your ears cleaned by a health

professional.

TROUBLESHOOTING

The multi-function cleaning tool can assist

you with daily device maintenance and easy

battery installation. Use the brush to “sweep”

away debris away from the microphone port

and other areas of the device. The magnet

provides quick and easy battery insertion and

removal.

Smaller hearing aid batteries can be di-

cult to handle and can often roll away when

dropped. Use the lament line to clear block-

age in the polytube. Be sure to remove the

tubing from the device before cleaning the

polytube.

Polytube cleaning la-

ment

Magnet

Brush