User Manual
14 11
Inspect for wax blockage daily.
Wax blockage is number one cause for device
problems. Wax in the sound port or tubing
can cause the device to sound weak or ap-
pear to be dead. Inspect the opening of the
sound port dome and polytube for any wax
blockage every night. The tubing should be
clear. If you see any wax blockage, remove the
tubing and clean with the multi-cleaning tool
included in device package.
Do not use the lament end of the multi tool to clear blockage in the
polytube until the tubing has been removed from the device. This can
cause wax to be pushed inside the device resulting in permanent dam-
age.
To use the cleaning tool
See page 10 for the multi-tool description. Page 12 and 13 describes the
cleaning procedures. This procedure is also demonstrated on the Quick-
start DVD included in your device package.
WAX BLOCKAGE
Common Device FAQ’s
What’s that constant “beeping noise”?
Your Simplicity device is equipped with a Low Battery Warning system. The
device will emit a beep (unrelated to a volume change beep) when the
battery is low on power. If the battery is not changed soon after the warn-
ing beep, the device will shut o.
How long will a battery last?
Depending on the amount of daily use, a battery should last approximately
80 hours. Be sure to open the battery door each night after use.
DEVICE FAQ’S
Where can I get replacement parts?
Any internet retailer selling General Hearing brand
devices should oer a complete line of accessories
on their website. Sound domes and polytubes are
available in dierent sizes for added comfort. New
devices and all accessories can also ordered by
phone, see page 25 for information.