User Manual
26
Simplicity Warranty Policy
This “Limited Warranty” as dened in the Consumer Product Warranty
and Federal Trade Commission Improvement Act gives you specic legal
rights. You may have additional rights which vary from state to state.
Service Labor:
For a period of 1 year from the consumer’s original purchase date,
General Hearing will service your hearing device at no charge as a
result of defective parts or workmanship.
This warranty does not cover: damage related to customer neglect
which includes but is not limited to: damage by water or pets, damage
by home repairs (opening device casing), accidental damage (sit or
step on device). Loss of product is not covered by this warranty, a
separate Loss & Damage policy must be purchased.
Device components:
Defective parts will be replaced at no charge with new or equivalent
parts for 1 year from the consumer’s original purchase date.
Any replacement parts are warranted for the remaining portion of the
original warranty period.
Welcome to
General Hearing...
A growing family of thousands of satised customers currently
using quality hearing aids made in the USA by General Hearing
Instruments!
The Simplicity is a mini digital OTE device that is specically designed
for those who need help with a high frequency hearing loss and still
enjoy an active lifestyle.
Please review the Quick-start DVD and owner’s manual carefully.
They contain valuable information that will help you achieve the
full benet from your new hearing aid and how to properly care for
it. As a valued customer of General Hearing, you are entitled to free
lifetime Customer Service Support. See Support Services on page
25 for complete details.
And most importantly... be patient with your new hearing device.
Learning to use it will require a period of adjustment. It may take
a little time to become totally familiar with the operation of the
device and hearing certain sounds again.