Specifications

Turbo Pump Service and Support Plan
198
Uptime Services
• Remote Diagnostics
Varian’s Remote Assist Agreements are specifically
designed to provide first class support in monitoring your
Varian Turbo Pumps to properly perform preventive
maintenance activities.
Remote Assist are aimed at preventing unexpected turbo
pump failures. Prevention can be made with Varian
remote assistance.
Our remote assistance is performed by using our MoniTorr
technology and a remote analysis technique that allows the
customer to maximize uptime by anticipating pump failures.
The MoniTorr is a preventive maintenance device that
continuously monitors the Turbo Pump’s operating
conditions, including vibration spectra and operating
parameters. Complete with advanced communication
capabilities, the data acquisitions are automatically
stored and can be sent periodically to Varian’s Technical
Support Center.
Customers can choose to communicate with the Technical
Support Center by modem connection or e-mail.
The Varian Technical Support Center is organized to receive,
analyze and archive the data stored by the MoniTorr. SPC
(Statistical Pump Control) is regularly performed on the
collected data to compare the present pump behavior
against the collected behavioral data. This will indicate if a
preventive Turbo pump replacement is required.
Reote Assist are provided through dedicated
service agreements.
Please contact your local office, to discuss selecting the
most appropriate service agreement to cover your installer
base needs.