Express Operator's Manual

REV090619
SimpliPhi Power, Inc. | 3100 Camino Del Sol | Oxnard, CA 93030, USA | [phone] | [e-mail] | SimpliPhiPower.com
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5.2 – Troubleshooting Guide
In the unlikely event you encounter a problem with your PHI ExprESS, refer to the troubleshooting
suggestions in Table 4 to identify and resolve the problem.
Table 4. Troubleshooting Suggestions
Symptom
Possible Cause
Solution
AC outlet stops providing
power and a Low Battery
CutOff message appears
on the Remote Control.
The battery has reached a low
charge state and must be
recharged.
Recharge PHI Battery Modules using one
of the following methods.
• Connect the AC inlet to a qualified
120V AC source. Initiate Charge via
the remote control. Allow the Battery
Modules to charge.
• Connect PV/solar panels to the
ExprESS, and then allow the Battery
Modules to charge.
AC outlet does not provide
AC power.
Inverter has not been moved to
the ON position.
Turn on the Inverter at the Remote
Control.
AC output breaker has tripped.
Disconnect the load, and then reset the
main AC output breaker. Do not connect
loads exceeding 15 Amps to the ExprESS
AC outlets.
AC breaker on the Magnum
Inverter has tripped.
Reset the Magnum 15A AC output
breaker located on the side of the inverter.
GFCI Detector on the AC outlet
has tripped.
Disconnect the AC device.
Reset the GFCI using the push-button on
the AC outlet.
If the GFCI trips repeatedly, your
equipment might have a fault.
Discontinue use of this equipment.
ExprESS does not power
on.
Battery Disconnect Breaker is
OFF or has tripped.
Disconnect all devices. Move the Battery
Disconnect to the ON position, and then
perform the ExprESS initial start-up
procedure (see section 4.1).