User Manual

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Software
Software embedded within any SimpliSafe System is licensed to you under this section on a non-exclusive and limited basis, and
not sold. You may use such software only in connection with the product in which it is embedded, and may not modify, distribute,
copy or reverse engineer such software. All rights with respect to such software not licensed to you hereunder are fully reserved by
SimpliSafe and/or its licensors.
Camera
If the System includes any camera or any other video-related equipment (collectively, the “Camera”), then with respect to the Camera,
you acknowledge, understand and agree that (i) the Camera is intended to assist you, SimpliSafe and the monitoring facility in the
verification of alarm events at your premises, not to reduce or eliminate any risk of loss, (ii) the Camera is not intended to detect or
prevent unauthorized intrusion onto the premises or any other emergency condition, including fire, smoke, carbon monoxide, medical
emergencies or water damage, (iii) you will use the Camera solely in connection with lawful recording practices on or near your
Premises that at all times comply with the Terms of Service which can be found at www.simplisafe.com/terms-of-service, and no
other purpose, (iv) you shall not use the Camera, or permit the use of the Camera, for any illegal or unlawful purpose, (v) you shall not
use or permit the use of a Camera installed with a view where any person may have a reasonable expectation of privacy, including
restrooms, dressing or changing areas, locker rooms or similar areas, (vi) you shall instruct all persons who may use the Camera of
any limitations with respect to the Camera, (vii) you shall notify any person whose oral communication may be intercepted, recorded or
transmitted by the Camera of any such interception, recording or transmission, and (viii) when and to the extent restricted or otherwise
prohibited by applicable laws, YOU SHALL NOT INTERCEPT, RECORD OR TRANSMIT ANY ORAL COMMUNICATION OF ANY PERSON
WITHOUT HAVING SUCH PERSON’S PERMISSION TO DO SO. Please refer to the SimpliSafe Privacy Policy at www.simplisafe.com/
privacy-policy for important information regarding the recording of audio or video.
Life Safety Notice
If you purchase a System that includes smoke detectors or carbon monoxide detectors, or if you add smoke detectors or carbon
monoxide detectors at a later time, there may be specific requirements or standards for the installation and location of such detectors.
You should contact your local authority having jurisdiction or consult a qualified professional to assist in the installation, maintenance
and location of such detectors. You have sole responsibility for complying with any and all codes, laws and standards that may apply to
the installation, placement, and maintenance of the System.
Privacy
Please refer to SimpliSafe’s privacy policy at www.simplisafe.com/privacy-policy for important information about our collection, use
and sharing of your personal information.
Dispute Resolution and Arbitration
PLEASE READ THIS SECTION CAREFULLY. FOLLOW THE INSTRUCTIONS BELOW IF YOU WISH TO OPT OUT OF THE REQUIREMENT OF
ARBITRATION ON AN INDIVIDUAL BASIS. Certain portions of this section are deemed to be a “written agreement to arbitrate” pursuant
to the Federal Arbitration Act. You and SimpliSafe agree that SimpliSafe intends that this section satisfies the “writing” requirement of
the Federal Arbitration Act. In the event of any dispute or disagreement between the parties, or claim or question by a party, arising
from or relating to these Terms of Sale or the breach hereof (collectively, a “Dispute”), the parties hereto shall use their best eorts
to settle the Dispute. To this eect, the parties shall consult and negotiate with each other in good faith and, recognizing their mutual
interests, attempt to reach a just and equitable solution satisfactory to both parties. If the parties do not reach such solution within a
period of 60 days then, upon notice by either party to the other, such Dispute shall be finally settled by arbitration administered by the
American Arbitration Association in accordance with the provisions of its Consumer Arbitration Rules. Once the Dispute is submitted to
the AAA for arbitration and each party pays the appropriate filing fees, the parties agree to equally share all costs of AAA arbitration,
including Arbitrator fees and expenses. The parties will remain individually responsible for their own attorney costs or other non-AAA
required costs. If an in-person arbitration hearing is required, then it will be conducted at the American Arbitration Association’s oce
in Boston, Massachusetts.
The arbitration will be heard and determined by a single neutral arbitrator selected by the AAA who is a retired judge or a lawyer with
not less than 15 years of experience as a practicing member of the bar in the substantive practice area related to the Dispute, who will
administer the proceedings in accordance with the AAA’s Consumer Arbitration Rules. The arbitrator will apply applicable law and the
provisions of these Terms of Sale and will determine any Dispute according to the applicable law and facts based upon the record and
no other basis. The arbitrator’s decision must consist of a written statement stating the disposition of each claim of the Dispute, and
must provide a statement of the essential findings and conclusions on which the decision and any award (if any) is based. Judgment
on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.
You can obtain the AAA procedures, rules, and fee information as follows:
AAA: 800.778.7879
http://www.adr.org/
In arbitration, as with a court, the arbitrator must honor the terms of these Terms of Sale and can award the prevailing party damages
and other relief (including attorneys’ fees). However, WITH ARBITRATION (A) THERE IS NO JUDGE OR JURY, (B) THE ARBITRATION
PROCEEDINGS AND ARBITRATION OUTCOME ARE SUBJECT TO CERTAIN CONFIDENTIALITY RULES, AND (C) JUDICIAL REVIEW OF THE
ARBITRATION OUTCOME IS LIMITED. The parties agree that the arbitration shall be confidential. All parties to the arbitration will have
the right, at their own expense, to be represented by an attorney or other advocate of their choosing.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IF YOU OR SIMPLISAFE WANT TO ASSERT A DISPUTE AGAINST THE
OTHER, THEN YOU OR SIMPLISAFE MUST COMMENCE IT (BY DELIVERY OF WRITTEN NOTICE AS SET FORTH IN THE SECTION ENTITLED
“OTHER TERMS AND CONDITIONS”) WITHIN 1 YEAR AFTER THE DISPUTE ARISES -- OR IT WILL BE FOREVER BARRED.