Warranty

FNA GROUP LIMITED WARRANTY
All FNA GROUP® pressure washers are warranted by the FNA GROUP® to the original purchaser to be free from defects in materials and workmanship under
normal use, for the periods specified below. This Limited Warranty is subject to the exclusions shown below, applies to the original components only and, is calculated
from the date of the original purchase. Any parts replaced under this warranty will assume the remainder of the part’s original warranty period. These warranties pass
through to the original purchaser only and are nontransferable. To find the nearest Authorized Service Center (ASC) contact the customer service group: for Cold Water
service (877-362-4271) and for Hot Water service (844-375-7577). The customer is responsible to maintain and provide a copy of the purchase receipt to the
Authorized Service Center at the time of repair to prove warranty status.
WARRANTY PROVIDED BY OTHER MANUFACTURERS:
Electric Motors and Gasoline or Diesel engines, which are warranted by their respective manufacturers, are serviced through these manufacturers’ local authorized
service centers. The FNA GROUP® is not authorized and has no responsibility to provide warranty service for such components.
This warranty does not cover the following items:
1. Normal wear items, such as, seals, O-rings, packing’s, pistons, pump valve assemblies, strainers, belts, brushes, fuses, filters, fans or gaskets.
2. Damage or malfunctions resulting from accidents, abuse, modifications, alterations, incorrect installation, improper servicing, failure to follow manufacturer’s
maintenance instructions, or use of the equipment beyond its stated usage specifications as contained in the operator’s manual.
3. Damage due to freezing, chemical deterioration, scale build up, rust, corrosion, water quality or thermal expansion.
4. Damage to components from fluctuations in electrical or water supply.
5. Normal maintenance service, including adjustments, fuel system cleaning, and clearing of obstructions.
6. Travel expenses or shipping costs of machines or components for the purposes of repair or replacement of equipment.
7. The Manufacturer’s warranty obligation is limited to repair or replacement of defective components as provided herein and the Manufacturer shall not be liable for
any further loss, damages, or expenses – including damages from shipping, accident, abuse, acts of God, misuse, water quality or neglect. Neither is damage from
repairs using non-OEM parts or alterations performed by non-factory authorized personnel nor Failure to install and operate equipment according to the guidelines put
forth in the instruction manual shall void warranty.
LIMITATION OF LIABILITY
The FNA GROUP’s liability for special, incidental, or consequential damages is expressly disclaimed. In no event shall The FNA GROUP’s liability exceed the
purchase price of the product in question. The FNA GROUP makes every effort to ensure that all illustrations and specifications are correct, however, these do not
imply a warranty that the product is merchantable or fit for a particular purpose, or that the product will actually conform to the illustrations and specifications. Our
obligation under this warranty is expressly limited at our option to the replacement or repair at a service facility or factory designated by us, of such part or parts as
inspection shall disclose to have been defective. THE WARRANTY CONTAINED HEREIN IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF MERCANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE are expressly limited to
the duration of this written warranty. The FNA GROUP® does not authorize any other party, to make any representation or promise on behalf of The FNA
GROUP®, or to modify the terms, conditions, or limitations in any way. It is the buyer’s responsibility to ensure that the installation and use of products conforms to
local codes. While FNA attempts to assure that its products meet national codes; it cannot be responsible for how the customer chooses to use or install the product.
Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitation
or exclusion may not apply.
Corporate Office
Manufacturing Operations
7152 99
th
Ave
Pleasant Prairie WI, 53158
[phone]
FNA Group
www.fna-group.com
10-1-16
1265 Industrial Drive
Decatur, AR 72722
[phone]
Component
Warranty Period
Exclusions or Comments
Industrial Frame/ Handle Assemblies ( Welded Steel or
Aluminum)Powershot, WaterBlaster, Water Shotgun,
Delco® Equipment
10 year(s) Parts, 1 year labor
Rust, chemical damage, misuse/abuse
AAA® Triplex Pumps 5 year(s) Parts, 1 year labor
Freezing, Water Quality, Chemical damage, over
pressurization, Low Water supply
GENERAL PUMP® Belt/Direct Drive Pumps 5 year(s) Parts, 1 year labor
Pumps are evaluated by GENERAL PUMP®
CAT® Belt Drive Pumps
5 year(s) Parts, 1 year labor
Pumps are evaluated by CAT® Pump
COMET PUMP® Belt/Direct Drive Pumps
5 year(s) Parts, 1 year labor
Pumps are evaluated by COMET PUMP®
Coils, Coil Tanks, Fuel/Float Tanks, Belt Guards 5 year(s) Parts, 1 year labor
Freezing, Water Quality, Chemical damage, over
pressurization
Simpson® 420CC Engine
3year(s) Parts, 1 year labor
Incorrect or contaminated fuel, Low oil levels
CAT® Direct Drive Pumps
2 year(s) Parts, 1 year labor
Pumps are evaluated by CAT® Pump
Simpson® 208CC Engine
2 year(s) Parts, 1 year labor
Incorrect or contaminated fuel, Low oil levels
OEM® Axial Pumps 1 year Parts, 1 year labor
Freezing, Water Quality, Chemical damage, over
pressurization, Low water supply
Electric Pump/motor Assemblies 1 year Parts, 1 year labor
Freezing, Water Quality, Chemical damage, over
pressurization, Low water supply
Delco Engines, Simpson Generators, Burner Assembly
Components
1 year Parts, 1 year labor
Freezing, Fuel Quality, damage due to over pressurization,
incorrect voltage
Consumer Frame/handle components (MegaShot)
1 year Parts, 1 year labor
Rust, chemical damage, misuse/abuse
Electrical Components, Switches, Contactors, Overload
relays, Transformers, PC Boards, Control Modules
90 day Parts, 90 day labor
Rust, chemical damage, misuse/abuse, Freezing, Fuel
Quality, damage due to over pressurization, incorrect voltage
Accessory Items: Nozzles, hoses, trigger guns, wands/lances,
injectors, unloader valves, hose reels, foamers, GFCI's,
Relief valves, filters, wheels, tires, surface cleaners, soap
tanks, plastic bonnet assemblies
90 day Parts, 90 day labor
Rust, chemical damage, misuse/abuse, Freezing, Fuel
Quality, damage due to over pressurization, incorrect voltage