Technical data

Troubleshooting 25
The door has not been
closed. (Error code: )
The plug is not properly
inserted in the power socket.
There is no power at the
socket.
Insert the plug into the
power socket.
Please check your
domestic electrical
installation.
The Start/Pause button has
not been pressed.
Press the Start/Pause
button.
The delay start has been
selected.
If the laundry are to be
washed immediately,
cancel the delay start.
The inlet hose is squashed or
kinked. (Error code: )
Check the inlet hose
connection.
The end of the drain hose is
too low. (Error code: )
Refer to relevant paragraph
in “water drainage” section.
The drain hose is squashed
or kinked. (Error code: )
Check the drain hose
connection.
The drain filter is clogged.
(Error code: )
Clean the drain filter.
The filter in the inlet hose is
blocked. (Error code: )
Clean the water inlet hose
filter.
The door is not properly
closed. (Error code: )
Close the door firmly.
The water tap is closed.
(Error code: )
Open the water tap.
Close the door firmly.
Certain problems are due to lack of simple maintenance or oversights, which can be
solved easily without calling out an engineer. Before contacting your local Service
Centre, please carry out the checks listed below.
During machine operation it is possible that the red Start/Pause pilot light flashes to
indicate that the machine is not working.
Once the problem has been eliminated, press the Start/Pause button to restart the
program. If after all checks, the problem persists, contact your local Service Centre.
The washing
machine does
not start:
The machine
does not fill the
water:
The machine fills
then empties
immediately:
The machine
does not empty
and/or does not
spin:
TROUBLESHOOTING9.
The option ‘Rinse Hold’ or
‘No Spin’ has been selected.
Disable the option
‘Rinse Hold’ or ‘No Spin’
Pause the machine and
redistribute laundry
manually.
The laundry is not evenly
distributed in the drum.
Slelect spin program.
Malfunction Possible cause Solution