Technical data

26 Troubleshooting
Malfunction Possible cause Solution
Too much detergent or
unsuitable detergent (creates too
much foam) has been used.
Reduce the detergent
quantity or use another one.
Reduce the detergent
quantity or use another one.
Redistribute laundry manually
in the drum and start the spin
phase again. Refer to relevant
paragraph in “Positioning”
section.
Check whether there are any
leaks from one of the inlet hose
fittings. It is not always easy to
see this as the water runs down
the hose; check to see if it is
damp.
Check the water inlet hose
connection.
Too little detergent or unsuitable
detergent has been used.
Increase the detergent
quantity or use another one.
The program is still running. Wait until the end of
washing cycle.
The transit bolts and packing
have not been removed.
Detergent over dose.
Machine unbalance.
Check the correct
installation of the appliance.
The support feet have not
been adjusted.
Check the correct levelling
of the appliance.
The laundry is not evenly
distributed in the drum.
Pause the machine and
redistribute laundry manually.
There is very little laundry in the
drum.
Load more laundry.
Unstable floors eg. wooden
floors.
Refer to relevant paragraph
in “Positioning” section.
The door lock has not been
released.
Wait about 5 minutes.
There is water in the drum. Select “Spin” or “Drain”
program to empty out the
water.
Stubborn stains have not been
treated prior to washing.
Use commercial products
to treat the stubborn stains.
The correct temperature was not
selected.
Check if you have selected
the correct temperature.
Excessive laundry load. Reduce load.
The drain hose is damaged. Change it with a new one.
There is water
on the floor:
Unsatisfactory
washing
results:
The door will
not open:
The machine
vibrates or is
noisy:
Cycle time
longer than
displayed: