Technical data

Troubleshooting 27
If you are unable to identify or solve the
problem, contact our service centre.
Before telephoning, make a note of the
model, serial number and purchase date
of your machine: the Service Centre will
require this information.
Malfunction Possible cause Solution
The electronic unbalance
detection device has cut in
because the laundry is not
evenly distributed in the drum.
The laundry is redistributed by
reverse rotation of the drum.
This may happen several times
before the unbalance
disappears and normal
spinning can resume. If, after
10 minutes, the laundry is still
not evenly distributed in the
drum, the machine will not
spin. In this case, redistribute
the load manually and select
the spin program.
Machine not installed properly. Make sure the levelling of
the appliance is correct.
Refer to ‘Installation’.
Transit bolts or packaging
not removed.
The load may be too small.
Make sure that the packaging
and/or the transit bolts are
removed. Refer to
‘Installation’.
Machines based on modern
technology operate very
economically using very little
water without affecting
performance.
Add more laundry in the
drum.
Pause the machine and
redistribute laundry manually.
Spinning starts
late or the
machine does
not spin:
The machine
makes an
unusual noise:
No water is
visible in the
drum: