Specifications

Simrad MS50 – Chapter 5. Appendices F-1
Appendix F – Troubleshooting
Troubleshooting
1. The power indicator does not light up:
• Is the power turned ON?
• Is the power properly connected?
2. The access PIN code appears to be invalid:
• The code may have been changed. The access Phone PIN is
reset to default by logging in as owner:
*
+ owner’s password
Note! The SIM card can only be unblocked using a PUK code (Pin
Unblock Key). Contact the agent.
3. The Simrad MS50 cannot find the satellite:
• Check that no obstacles block the free sight to the satellite.
The signal strength indicator should preferably exceed 415.
• Check that the coax cable is connected properly.
• If accessible, try another antenna unit.
• The warning "Not available" appears in the display.
To restore communication with the satellite,
see chapter 4. Data Service: Advanced functions: Information
available: Oscillator compensation.
4. The Simrad MS50 functions abnormally:
• Turn off power and disconnect power cable/battery.
• Connect power cable/battery, and switch on again.
5. Unsuccessful call attempt:
• The called party is busy ("Subscriber busy" appears on the
display).
• Call the Net service provider. If unsuccessful, wait for some time
and try again.
• The Simrad MS50 is not properly commissioned. Check with the
Net service provider.
Troubleshooting
Appendix F