User's Guide

email you a notification of receipt. We will also notify you of the
approval or rejection of your refund. If you are approved, then your
refund will be processed, and a credit will automatically be applied
to your credit card or original method of payment, within a certain
amount of days. Please note shipping charges are non-refundable.
How to obtain warranty service?
Contact the Simshine support team by email [e-mail]
or Simshine authorized resellers/repair centers and describe the
product issues. They will attempt to identify and resolve the
problem and offer you tips and advice, software, or firmware
updates.
If the problem cannot be identified or resolved through remote
assistance or software updates, you will be requested to return the
product to the address provided by Simshine or authorized
resellers.
Simshine will examine the returned product to identify the problem,
if Simshine determines that the problem in question is not covered
by this warranty, you will have to apply for paid-repair-service.
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