M402/M403 Series User Manual Read the User Manual before operating the product, and keep the manual at a convenient place near the product.
Safety Instructions Be sure to observe the following instructions when using the device. Warning : Failure to observe the instructions may lead to death or serious injury. Directly plug the power cord in the receptacle on the wall. Do not use extension cord. If the power cable or plug is worn or damaged, pull out the power plug. In order to prevent electric shock or exposure to laser radiation (in case of a laser device), do not remove the cover or screw which is not stated in the user manual.
Before Use Really thank you for purchasing our product. In this user manual, it contains how to use the device correctly and how to repair the devivice simply are described in details to maintain the product in optimal state at all times andcontribute to the rationalization and effciency of the office work of your company. Carefully read the user manual before using the device and keep oit close at hand.
Contents Before Use 1. Introduction-------------------------------------------- 1 2. How to Read this User Manual------------------------------- 2 Symbols- ---------------------------------- 2 3. Safety Information--------------------------------------- 3 4. Notice- ---------------------------------------------- 5 5.
Scanner- ---------------------------------- 1-3 Scanning from the PC- -------------------------- 1-3 Scan from the Device Body- ----------------------- 1-3 Printer - ----------------------------------- 1-3 Printing from the PC- --------------------------- 1-3 Printing from the USB Memory---------------------- 1-4 Fax- ------------------------------------- 1-4 Basic Fax----------------------------------- 1-4 Advanced Fax-------------------------------- 1-4 3.
10. Original- --------------------------------------------- 1-23 Supported Original Type- ------------------------- 1-23 ADF-------------------------------------- 1-23 Exposure Glass- ------------------------------ 1-23 11. Original Placing----------------------------------------- 1-24 Placing the Original on the ADF---------------------- 1-24 Placing the Document on the Exposure Glass-------------- 1-26 12.
19. Installation and Operation Information-------------------------- 1-39 Driver CD and Manual- -------------------------- 1-39 Quick Guide and Manual-------------------------- 1-39 Website------------------------------------ 1-39 Chapter 2. Copy 1.
Chapter 3. Scanner, Printer and Fax 1. Driver Installation---------------------------------------- 3-2 Update of Options Available for the MFP Driver- ------------ 3-2 For Windows Users----------------------------- 3-2 2. Scan with the PC---------------------------------------- 3-4 Scan with the PC- ----------------------------- 3-4 3. 11 x 17 Document Scan- ---------------------------------- 3-8 Preparation for 11 x 17 Document Scan ----------------- 3-8 4.
Advanced Tab-------------------------------- 3-25 Print Quality Tab------------------------------- 3-33 7. Print with the USB Memory --------------------------------- 3-36 Preparation for Print with the USB Memory---------------- 3-36 8. Basic Fax--------------------------------------------- 3-37 Default Setting Change--------------------------- 3-37 Basic Operation------------------------------- 3-37 9.
4. Scan ------------------------------------------------ 4-8 Setting- ----------------------------------- 4-8 Scan Setting Table- ---------------------------- 4-8 Detailed Description of Scan Settings- ----------------- 4-9 5. Print Settings- ----------------------------------------- 4-10 Setting- ----------------------------------- 4-10 Print Setting Table----------------------------- 4-10 Detailed Description of Print Settings------------------- 4-10 6.
Detailed Description of Pending Fax Jobs---------------- 4-18 Speed Dial Saving and Editing----------------------- 4-18 Address Book- ------------------------------- 4-19 Receiver’s Number Saving and Editing------------------ 4-19 Detailed Description of Group Dial- ------------------- 4-20 Detailed Description of Tx Settings-------------------- 4-20 Tx Settings Table- ----------------------------- 4-20 Original Size- -------------------------------- 4-21 Resolution---------------------------------- 4-21 I
Wireless Network Setting-------------------------- 4-35 Wireless Network Connection- ---------------------- 4-35 IP Address Setting- ---------------------------- 4-38 9. Device Remote Monitor/Control------------------------------ 4-40 How to Use Device Monitor- ----------------------- 4-40 Auto Email Alert------------------------------- 4-43 Chapter 5. Maintenance and Troubleshooting 1.
Printer Area Cleaning---------------------------- 5-18 5. Understanding of Messages -------------------------------- 5-19 6. Paper Jam Removal -------------------------------------- 5-23 Paper Jam---------------------------------- 5-23 Paper Jam Location Indicated by the Error Code- ----------- 5-27 7.
Tray 2 Troubleshooting--------------------------- 5-51 11. When the Problem Is Not Resolved---------------------------- 5-52 Other Troubleshooting- -------------------------- 5-52 Customer Support------------------------------ 5-52 Chapter 6. Appendix 1.
Before Use 1. Introduction The user manual provides detailed explanation and precautions on the operation and usage of the device. Read the manual carefully before operating the device for user safety and convenience. Keep the user manual nearby to find it promptly. Important - The descriptions of the user manual can be modified without a prior notice. The company is not responsible for any indirect, special, supplementary, and resultant damages caused by the device handling and operation.
Before Use 2. How to Read this User Manual Symbols The user manual uses following symbols: Warning Important safety instruction is introduced. Not obeying the instruction may cause a serious injury or death. Be sure to read it. Refer to the caution on the safe use of the device. Caution Important safety instruction is introduced. Not obeying the instruction may cause a minor injury or damage on property Equipment. Be sure to read it. Refer to the caution on the safe use of the device.
Before Use 3. Safety Information Plug the power cord to the wall outlet which is near the device, which is easily accessible and properly grounded. Do not use or store the device in the wet or humid environment. Caution Danger of Injury - The product uses laser. The control, adjustment, or execution of the procedure not stated in the document may cause exposure to harmful electromagnetic wave.
Before Use Caution Danger of Injury - Do not twist or bend the power cord, step on it, or put a heavy object on it. Be careful not to have the power cord stripped off or overloaded. Do not have the power cord get jammed into the gap of an object such as furniture or a wall. The misuse of the power cord may cause fire or electric shock. Check the power cord regularly. Unplug the power cord from the receptacle for inspection.
Before Use 4. Notice Noise Level Followings are measured according to ISO 7779 and determined to meet ISO 9296. Some modes may not be available in your device. 1 m average sound pressure (dBA) Printing 49dBA Copying 53dBA Standing by < 30dBA Temperature Operating Temperature 15.6 C~32.2 C Shipping and Storage Temperature -40.0 C~60.0 C Disposal of the Device Do not dispose the device and Consumables in the same as normal garbage. For disposal and recycling, contact your dealer.
Before Use Energy Saver Mode The device is designed for the energy saver mode. The energy saver mode is the EPA sleep mode. In the energy saver mode that the device enters while it is not used for a certain period of time, it reduces power consumption. By default, the time to activate the energy saver mode is factory. In the configuration mode, you can change the Energy Saver Mode time to 1 ~ 240 minutes. If the energy saver mode time is low, you can save energy but the device responses slowly.
Before Use WARNING Changes or modifications not expressly approved by the manufacturer could void the user’s authority to operate the equipment. FCC COMPLIANCE STATEMENT This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This Class [A] digital apparatus complies with Canadian ICES-003.
Before Use 5. Precautions Follow below instructions along with Safety Information provided when you purchase the device. Install the device Warning - Install the device where good ventilation is provided. Ozone is generated while the device is operating. Though the ozone amount is not dangerous, if the device is used for a long time or a large number of sheets are printed, sufficient ventilation is needed.
Before Use Move the device Warning - Before moving the device, be sure to unplug the power cord. Use at least two people to move the device. - Remove the toner cartridge when moving the device. - Hold the bottom of the device when moving the device. Bend your needs enough to protect your spine when lifting the device.
Before Use 6. Handling Consumables Caution - Do not burn toner or drum cartridges. Remaining toners can cause a large fire or burns. Warning - Do not use force to open toners or other consumables. Do not inhale toner powder and keep it away from your skin. Keep toners away from children. If your skin contacts toners, remove them with flowing water and soap. If you have any skin problem, contact your doctor.
Before Use 7. Precautions in Using the Device Plug the power cord to the wall outlet which is near the device, is easily accessible and is properly grounded. Do not use or store the device in the wet or humid environment. Warning - The fusing unit and its surroundings are very hot while the device is operating. Make sure not to touch the fusing unit while removing paper jams or checking inside of the device. This may cause burns.
Before Use 8. Ventilation Warning - Use the device in a place with good ventilation. If the device is used in a place with bad ventilation, this may be harmful for your health. Ventilate regularly. - Do not block vents. Inappropriate cooling may lead to high temperatures inside the device, resulting in malfunction. - In general, the new device produces a little amount of gas. So, provide good ventilation during the first use of the device.
Before Use 9. Disposal of Batteries Warning - Ni-MH batteries are installed for the backup memory. Dispose batteries in an environment friendly way according to manufacturer’ s instruction. To replace batteries, -consult the qualified service technician.
M402/M403 Series User Manual Preparation for Using the Device 1
Preparation for Using the Device 1. Specifications 1-2 Model M402 M403 Printing Rate 34ppm (LT) 38ppm (LT) Memory 256MB Printing Resolution Enhanced 1200 Interface 1 USB, 1 Ethernet, Wi-Fi(Option) Emulation PCL5e/6, PS3, SDHAPL Tray 250 sheets Multipurpose Tray 50 sheets Cartridge M402 : 2500 sheets 2-sided Printing Automatic 2-sided Printing Scan Type Color CIS Scan Resolution 600X600dpi ADF Capacity 35 sheets 20lb (Standard Paper) Scan Rate 25spm Dimension (WxDxH) 16.
Preparation for Using the Device 1 2. Major Functions Copy Basic Copy Various originals can be copied into paper with a desirable size. For more information, see「Basic Copy」(P. 2-6). Multiple Sheet Copy The scanned original can be copied up to 99 sheets. For more information, see「Basic Copy」 (P. 2-6). Combined Copy Two or four pages of the original can be copied into the one sheet. For more information, see 「Combined Copy」(P. 2-10).
Preparation for Using the Device Printing from the USB Memory Print image files stored on the USB memory by connecting the USB memory directly to the device. Compatible files are JPG and BMP files. For more information, see「Print with the USB Memory」(P. 3-36). Note - Some image files may not be supported depending on their compression method. Fax Basic Fax Enter the receiver’s number and place the document on the exposure glass or ADF to fax the document to the receiver.
Preparation for Using the Device 1 3. Device Overview The Name and Function of Each Part (Front) No. Name Description 1 Tray 1 250 sheets of document (Based on 75g/m (20lb) paper). 2 Tray 2 Optional tray for 250 sheets of document (Based on 75g/m (20lb) paper): You should purchase it separately if it is not installed by default. 3 Multipurpose Tray Tray for standard paper, label paper or envelops 4 Front Cover Open the cover to install the cartridge or check the device.
Preparation for Using the Device The Name and Function of Each Part (Back) No. 1-6 Name Description 1 Vent Release heat from the inside of the device. 2 Telephone Terminal Terminal for the telephone line. 3 Telephone Jack Additional telephone connection. 4 Power Switch Switch on or off. 5 Power Connector Connector for the power cord. 6 USB Connector Use this connector to connect the device to the PC. 7 Wi-Fi Connector Wi-Fi port. 8 Ethernet Connector Ethernet port.
Preparation for Using the Device 1 The Name and Function of Each Part (Functional Part) 1 2 3 4 5 No. Name Description 1 ADF Scan the document from the ADF. 2 Pad Press the document on the exposure glass. 3 Exposure glass Put the document so that its side to be scanned is facing this glass. 4 Fusing Unit Lever Press this lever to open the fusing unit cover to remove the jammed paper. 5 Input Unit Cover Open this cover to remove the jammed paper in the input unit.
Preparation for Using the Device 4. Control Panel Lamps The lamp shows the device’s current status. Lamp Device Status OFF Off White On, Standing by Red Error Green Operating Buttons Use buttons to select a menu, start operation and respond to messages when changing the configuration.
Preparation for Using the Device Button 1 Function Press the【 】button to start the current operation. Delete messages (error message) on the display panel. Remove the jammed paper and then retry. Press the【◀】or【▶】button to go to the next or previous item. ress the【◀】or【▶】button to enter the number (e.g., number of sheets). P Press the number until the desired number appears. Press the【OK】button to show the selected menu on the second line of the control panel. The menu depends on the type.
Preparation for Using the Device Button Function 【A3/11 x 17 START】 Press the【A3/11 x 17 START】button to copy or fax 11 x 17 paper according to the current function. By default, while the device is [Ready], press the【A3/11 x 17 START】button to copy 11 x 17 paper. 【FAX】 Press the【FAX】to change fax settings. Changed settings are applied only to the selected job. To maintain the changed setting, press the【MENU】button, change the default setting and then save it.
Preparation for Using the Device 1 5. Power Switch and Energy Saver Mode Power Switch Before turning on the Power Switch, check that the power cord plug is firmly connected to the receptacle. Press the Power Switch on the right-rear side of the equipment to“ㅡ”position (On). To turn power off, press the Power Switch to“○”position (Off). Warning - Never insert or pull of power plug, or touch the Power Switch with wet hands. It may cause electric shock.
Preparation for Using the Device Pressing the【 】button terminates Energy Saver Mode. The user can set up the time according to the work environment. Note - In the Energy Saver Mode, reserved sending and receiving of FAX, printing and scanning operation from a PC can be carried out. - In the following cases, the equipment will not be changed to Energy Saver Mode: While scanning a document While copying or printing a fax document, or Printing a document from a PC.
Preparation for Using the Device 1 6. Unpacking 1 Unpack and install the device where good ventilation is provided. To enable the cooling fan to operate properly, do not place anything 3 cm away from the right side of the device. Avoid following locations: A. Exposed to the direct sunray B. Close to heating equipment or air-conditioner C. Dusty place 2 Pull out the device and other components from the box. Keep the box and buffer materials in case you need to pack the device.
Preparation for Using the Device 7. Cartridge Preparation Unpack and install the cartridge according to the following order. 1 Cut the bag to the guideline to open it and pull out the cartridge. Caution - If the unpacked cartridge is exposed to the direct sunray or strong light, it may be damaged. Keep the unpacked cartridge in the shade or cover it with newspaper or other things. - Do not touch the green drum. Use the handle. 2 Remove packing materials.
Preparation for Using the Device 1 3 Shake the unpacked cartridge so that toner can be evenly distributed. Caution - Be careful not to be tainted with black toner. - Do not touch the green drum at the bottom of the cartridge.
Preparation for Using the Device 8. Cartridge Installation 1 Press the button on the left side to open the front cover. 2 Install the cartridge according to the following order. A. Hold the cartridge handle. (The back of your hand is facing downward.) B. Align the guides (arrow sticker) of the cartridge to the groove (arrow sticker) of the device. C. Push the cartridge into the device until you can hear a click. 3 Close the cover. You can hear a click if the cover is properly closed.
Preparation for Using the Device 1 9. Print Paper Loading The device has trays with a capacity of 300 sheets (tray 1 + multipurpose tray). If the tray 2 is added, capacity is increased to 550 sheets. For more information on capacity, supported size, and supported media, see the below table.
Preparation for Using the Device 2 Hold both width guide tab and width guide, and then push them to the right. 3 Hold both length guide tab and length guide, and then move them to their maximum position. Length Guide Tab Length Guide Width Guide Tab Width Guide 4 For the legal paper, set the length guide adjustment lever to“Legal”and move the length guide wall to its maximum position.
Preparation for Using the Device 1 Important - Do not overload paper in the tray. This may cause jammed paper. 6 Load the paper in a way its print side is facing downward. 7 Load paper to the limit mark. Caution - For label paper, thick paper and other paper smaller than A5, load it to the Thick mark. 8 Hold both width guide tab and width guide, and then push them to the end of paper. 9 Hold both length guide tab and length guide, and then push them to the end of paper.
Preparation for Using the Device Load to the Multipurpose Tray With the multipurpose tray, you can decide paper size and type on your computer, send the print job to the device, and then manually load appropriate paper to print. Also, it can be used as the standard tray for automatic printing. Load paper to the multipurpose tray according to the following order. 1 Hold the top of the multipurpose tray to pull it out. 2 Pull out the extended support. Extended Support 3 Unfold the extended support.
Preparation for Using the Device 1 4 Push away both width guides wider than paper to be loaded. Width Guide 5 Loosen paper and blow air between paper. Do not fold or wrinkle paper. Load paper with its edge correct. Important - Do not overload the multipurpose tray. This may cause jammed paper. 6 Load the paper at the center of the tray in a way its print side is facing upward. Do not use wrinkled paper. 7 Push paper slightly to the device. 8 Push the width guides to paper slightly.
Preparation for Using the Device Installation of the Paper Support The paper support holds paper coming from the device so that it can be accumulated without falling. Unfold the paper support after installing the device.
Preparation for Using the Device 1 10. Original Supported Original Type ADF Copy, Scan and Fax Max 216 mm X 356 mm (horiz X vert) Min 140 mm X 148 mm (horiz X vert) Max. Sheets of Copies for One Operation 60 ~ 80 g/m2 : 35sheets 81 ~ 105 g/m2 : 20sheets Thickness 0.08 mm ~ 0.15 mm Quality High quality paper or equivalent paper Exposure Glass Max 216 mm X 297 mm (horiz X vert) Min No limit 11 x 17 function is used 279.4 mm X 431.
Preparation for Using the Device 11. Original Placing Placing the Original on the ADF 1 Adjust the guides to the original. 2 Push the original with its scan side facing upward until it stops. 3 Adjust the guides to the original.
Preparation for Using the Device 1 Note - Below originals are not available for the ADF.
Preparation for Using the Device Placing the Document on the Exposure Glass 1 Lift the ADF. Lift the ADF more than 20 . If the lifting angle is less than 20 , the original may not be detected. 2 Place the original face-down on the exposure glass with the upper-left corner of the original at the corner indicated by the icon on the scanner. ADF 3 Lower the ADF. Note - If the original is loaded to the ADF, the original on the flatbed is not scanned.
Preparation for Using the Device 1 12. Installation of the Optional Tray 2 The device supports the optional tray with a capacity of 250 sheets. The optional tray 2 consists of the support and the tray. Warning - To install the optional tray 2 after installing the device, check if the device is switched off, power cord is unplugged and all cables are disconnected. 1 Remove all packing materials and tapes. 2 Hold the handles on both sides of the tray 2 to pull it out.
Preparation for Using the Device 4 Push back the tray until if perfectly fits into the support. Installation of the Device on the Tray 2 Use the handles on both sides of the device to place it. To install the device on the tray 2, follow below instructions. 1 Align the tab, groove and connector of the tray 2 to the device. 2 Place the device on the tray 2. Check if the device fits into the tray 2 correctly.
Preparation for Using the Device 1 13. Cable Connection The device can be directly connected to the PC via the USB cable. Caution - While the device is on, do not connect or disconnect any communication ports. USB Cable Connection The device can be connected via the USB cable and its USB port supports the USB standard. 1 Check if the other equipments connected to the device is off. 2 Connect the device to the PC via the USB cable. The USB port needs the USB cable.
Preparation for Using the Device 3 Switch on the device. Wi-Fi Connection (Option) (Purchase the Wi-Fi module (PW-DN427) separately.) 1 Check if the other equipment connected to the device is off. 2 Connect the Wi-Fi module to the USB port on the back of the device. (※ The module is automatically recognized.) 3 Switch on the device.
Preparation for Using the Device 1 Important - In general, it is not recommended to connect both network cable and Wi-Fi module to the device at the same time. If wire/wireless data enters the device at the same, a problem can occur. - If the device is connected to the network via the network cable, remove the Wi-Fi module and vice versa. - Check if the device is off when installing or removing the Wi-Fi module. 4 Check if the LED is on when the Wi-Fi module is connected.
Preparation for Using the Device 14. MFP Driver Installation The MFP driver is software enabling communication between PC and device. The scanner driver and the printer driver are provided for the MFP. In general, software is installed during initial setting of the device. To install software, follow below instructions. 1 Close all open programs on your PC. 2 Insert the software CD. 3 Click [Install] on the dialogue window. 4 Follow instructions on the screen.
Preparation for Using the Device 1 5 Right-click SINDOH M402_408 Series. 6 Window XP/2003/2008/Vista: Click Print Default Setting. Window 7, Window Server 2008 R2: Click Print Default Setting from each menu. 7 Click the device setting tab. 8 Add installed hardware options from available options. 9 Click Apply.
Preparation for Using the Device 15. MFP Setting Check Switch On 1 Connect the end of the power cord to the port on the back of the device and plug the power cord to the properly grounded wall outlet. 2 Switch on the device. When initial warming-up is complete, the [Ready] message appears to indicate that the device is ready to receive data. If the message other than [Ready] appears, see P. 5-19「Understanding of Messages」 3 Check your PC and see if other equipments are on. 4 Move to the next step.
Preparation for Using the Device 1 Network Report Print Print the Network Report to check network settings. See network settings such as IP in the network report to change network settings. 1 Check if the device is on. 2 Press the【MENU】button. 3 Press the【◀】or【▶】button until [Report] appears. Press the【OK】button. 4 Press the【◀】or【▶】button until [Network Report] appears. Press the【OK】button. Note - To print from the network, enter the correct IP to the port field in the device’s deriver.
Preparation for Using the Device 16. Tray Specifications This section deals with information on paper types and paper feeding specifications used in the MFP. For more information, see the paper guideline, especially card stock or label paper.
Preparation for Using the Device 1 17. Paper Automatic Feeding When the currently-selected tray becomes empty, the device switches automatically to another tray with paper of the same size and type.
Preparation for Using the Device 18. Certificate Environment-Friendly Product The device is the environment-friendly product which creates relatively less pollution during its production and operation and provides accurate environment information for customers so that they can make informed decisions. If you use the device, you are helping the environment indirectly. Energy Saving Mark The device is designed and manufactured for efficient energy use.
Preparation for Using the Device 1 19. Installation and Operation Information For more information on installation and operation, refer to the accompanied CD or go to the website. You can see information on device installation and disassembly, supply installation and replacement, paper feeding, and CD for driver and utility installation. Driver CD and Manual The driver CD contains the printer driver and scanner driver necessary to operate the device.
M402/M403 Series User Manual Copy 2
Copy 1. Copy Basic Operation 1 Place the original on the flatbed or ADF. For more information, see P. 1-24「Original Placing」 2 Press the【COPY】button to go to the setting mode. 3 Select necessary settings. Available settings are paper type, scale, scan quality, scan density, and sort. For more information, see P. 2-6 ~ P. 2-13 4 To make multiple copies of the scanned original, press the【COPY】button. Then, press the【◀】 or【▶】button until [No. of Copies] appears, and press the【OK】button.
Copy Duplex Collate 2 Detailed Description of Copy Settings Setting Description No. of Copies Number of copies to be made. Original Size Size of the original document. Paper Size Size of paper to be used for copying. Value *Available : 1 ~ 99 A4, A5_SEF, A5_LEF, B5, *Letter, Legal, Executive, US Folio Tray 1 or Tray 2 for [Paper Source]: A4, A5 SEF, A5 LEF, B5, *Letter, Legal, Executive, Statement, US Folio, Quatro, G.Letter, G.
Copy Setting Description Value Background Remove Background removal intensity. -4~4, *0 Scale Scale of the copy. *Auto Scale, 50~200 Copy Type Available for ID copy or combined copy. *Normal, ID Copy, 2-up, 4-up Duplex 2 sided copy of the original. *Off, Long Edge Feed, Short Edge Feed Collate Collate multiple copies into sets.
Copy Changing Basic Copy Settings 1 When the device is ready, press the【MENU】button. 2 Press the【◀】or【▶】button until [Settings] appears, and then press the【OK】button. 3 Press the【◀】or【▶】button until [Copy Settings] appears, and then press the【OK】button. 2 4 Press the【OK】button to select the menu on the second line of the LCD or menu item. A. Select the menu to open and show the first setting. B. Select the menu item to show its default value. Each menu item has a list of values.
Copy 2. Basic Copy You can change basic copy settings. Press the【MENU】button to change basic copy settings. You can set the number of copies up to 99. 1 Press the【COPY】button to go to the copy mode setting menu. 2 Press the【◀】or【▶】button until [No. of Copies] appears and then press the【OK】button. 3 Press the【◀】or【▶】button to determine the number of copies. You can set the number of copies 1 ~ 99. 1 Paper/Original Size Selection Select the tray with paper to be used and then start copying.
Copy 6 Press the【◀】or【▶】button to select the tray, and then press the【OK】button. 7 Press the【◀】or【▶】button until [Paper Size] appears, and then press the【OK】button 2 8 Press the【◀】or【▶】button to select the paper size, and then press the【OK】button Note - [Paper Size] appears only when Tray 1, Tray 2 or MPT is selected for [Paper Source]. 9 Select reduction/enlargement settings. If they are not selected, copies are automatically reduced or enlarged according to the size of the original and paper.
Copy Reduction/Enlargement Setting Reduce or enlarge copies to the paper size. Reduction/Enlargement settings between original and paper can be selected manually or automatically. 50% 75% Automatic Reduction/Enlargement (Fit to Paper Size) 100% 150% 200% Custom Reduction/Enlargement (1% Step) Auto Scale Select the scale to fit to the specified paper size. 1 Press the【COPY】button to go to the copy mode setting menu.
Copy 3 Press the【◀】or【▶】button until [Scale] appears, and then press the【OK】button. 4 Press the【◀】or【▶】button to select the customer scale. 5 Press the【 】button to make copies with a selected scale.
Copy 3. Advanced Copy Combined Copy Several pages can be combined into one sheet. Two pages into one sheet Four pages into one sheet Note - Two or four pages can be combined into one sheet. - The scale is automatically selected. Select the combined copy setting, and then set the scale. - Images can be truncated according to the size of the original document and paper. - If the page of the original document is less than that of combined copy, the gap will be ` printed blank.
Copy ID/Card/OHP Copy Both sides of the ID, business card or credit card can be copied into one sheet. 2 ID/Card Copy 1 Press the【COPY】button to go to the copy mode setting menu. 2 Press the【◀】or【▶】button until [Copy Type] appears, and then press the【OK】button. 3 Press the【◀】or【▶】button to select [ID Copy], and then press the【OK】button. 4 Press the【◀】or【▶】button to select [ID Copy], and then press the【OK】button. 5 Press the【 】button to scan the ID.
Copy OHP Copy To prevent the roller mark or shade images, place a book and white LETTER paper over the OHP to make a copy. A4 Paper Book Duplex Two pages of the original document can be printed into both sides of paper. How to make 2-sided copies 1 Press the【COPY】button to enter the copy setting mode. 2 Press the【◀】or【▶】button until [Duplex] appears, and the press the【OK】button. 3 Press the【◀】or【▶】button to select [Long Edge Feed] or [Short Edge Feed], and the press the【OK】button.
Copy [Long Edge] 2 [Short Edge] Two pages of the document are copied into both sides of one paper Note - 2 Sided Copy is available only for A4 or Letter Paper. - 2 Sided Copy can be used with Combined Copy. Reduction of 11 x 17 to LETTER The 11 x 17 paper can be reduced to the LETTER paper. Preparation for 11 x 17 Document Scanning 1 Place the 11 x 17 size original on the exposure glass with its upper-left corner at the LETTER scan point. ADF 2 Lower the ADF slowly.
Copy 3 Press the【A3/11 x 17 START】button. The scanned document is reduced to the LETTER paper. Due to the margin, the height to width ratio can be a little different. Caution - When you scan, fax or copy 11 x 17 documents, a slight mismatch of images may occur in the overlapping part. So, this function may not be suitable for the documents that require accuracy. - If you scan 11 x 17 documents more than twice in a row, they may be misaligned due to dis placement.
M402/M403 Series User Manual Scanner, Printer and Fax 3
Scanner, Printer and Fax 1. Driver Installation The MFP driver is software enabling communication between PC and device. The MFP driver and the scanner driver are provided for the MFP. In general, software is installed during initial setting of the device. To install software, follow below instructions. 1 Close all open programs on your PC. 2 Insert the software CD. 3 Click [Install] on the dialogue window. 4 Follow instructions on the screen.
Scanner, Printer and Fax 6 Window XP/2003/2008/Vista: Click Print Default Setting. Window 7, Window Server 2008 R2: Click Print Default Setting from each menu. 7 Click the device setting tab. 8 Add installed hardware options from available options. 9 Click Apply.
Scanner, Printer and Fax 2. Scan with the PC With the TWAIN compatible program, you can scan from your PC. The scanned file can be edited and stored with the application program. Scan with the PC With the TWAIN compatible program, you can transfer the scanned document to your PC. 1 Run the TWAIN compatible program. 2 Scan the document with the program. Scanning procedures vary by program. For more information, see the program manual. 3 Select the scanner. S elect“SINDOH M400 Series Twain Driver” .
Scanner, Printer and Fax 3 [Twain Scanner Driver for M400 Series] 3-5
Scanner, Printer and Fax Scan Driver Setting Menu Setting Group Setting Menu Original Set Type Standard Presetting Original Size Original orientation Advanced Option Description Flatbed, ADF, A3/11x17 Unit Decide a location where the original is placed. Letter, Legal Executive, Folio Select the size of the original to be scanned. Only when the ADF is selected, Legal and Folio are available. A4, A5, B5, Custom Size Max.
Scanner, Printer and Fax Setting Group Setting Option Description Threshold Available only when the color type is“Black/ White”. Error Diffusion In general, [Threshold] is suitable for documents with only texts. [Error Diffusion] is suitable for documents with both texts and images or images only. Preview Select Button See the scan output in advance or select the scan area. Scan Select Button Select this menu to start scanning. End Select Button Select this menu to end the scan driver.
Scanner, Printer and Fax 3. 11 x 17 Document Scan The 11 x 17 document can be scanned for storage in a PC. Preparation for 11 x 17 Document Scan 1 Place the 11 x 17 paper on the exposure glass with its upper-left corner at the Letter scan point indicated by the icon on the scanner. ADF 2 Lower the ADF slowly. 3 Select the scanner. Select“SINDOH M402 Series Twain Driver” . 4 Set the original set type to 11 x 17 in the Scan Setting of the scanner driver. 5 Press the【SCAN】button to start scanning.
Scanner, Printer and Fax 4. Scan from the MFP The scanned image can be saved on the USB memory, e-mailed or saved on the FTP server. Scan with the USB Memory Connect the USB memory to the device to save the scanned image on it. 1 Connect the USB memory to the device. 3 2 Place the original. 3 Press the【SCAN】button. 4 When [Where to scan] appears, press the【OK】button. 5 Select [Scan to USB], and press the【OK】button. 6 Select the document type, contrast, resolution and scale if necessary.
Scanner, Printer and Fax E-mail the Scanned File If the device is connected to the network, you can e-mail the scanned image directly. Set the e-mail server in [Network Settings] before e-mailing the scanned image. Set the SMTP server in [Setup mail Server]. 1 Place the original. 2 Press the【SCAN】button. 3 Press the【OK】button when [Where to scan] appears. 4 Select [Scan to Email], and then press the【OK】button. 5 If necessary, set the document type, contrast, resolution, and scale.
Scanner, Printer and Fax 4 Press the【◀】or【▶】button until [Setup MailServer] appears, and then press the【OK】 button. 5 Follow below steps. ① Enter the e-mail server address to [Server Address]. For example, if you want use Google gmail, enter“smtp.gmail.com” . 3 ② Select [Authentication]. Decide whether or not to use password. ③ Enter [Email ID]. Enter your e-mail address registered to the e-mail server. ④ Enter [Password]. Enter the password to your account. ⑤ Select [Secure Connect.
Scanner, Printer and Fax 8 To cancel entered values, delete all characters and press the【 】button to go to the upper menu. Send the Scanned Image to the FTP Directly If the device is connected to the network, the scanned image can be sent to the FTP server directly. 1 Place the original. 2 Press the【SCAN】button. 3 When [Where to scan] appears, press the【OK】button. 4 Select [Scan to FTP], and then press the【OK】button. 5 If necessary, set the document type, contrast, resolution, and scale.
Scanner, Printer and Fax Note - The scanned image is saved in a format of“YYMMDDMMSS” . For example, if scanning took place at 12:30:30, January 1, 2011. The file name will in clude“110101123020”. - Some portal mail does not allow e-mail transfer from external access. If e-mail transfer keeps failing, contact the e-mail service provider. 3 - Access to some FTP servers is allowed due to the firewall.
Scanner, Printer and Fax Scan Setting Table Scan Where to scan Original Size Color Resolution File Format JPEG Quality Brightness Contrast Detailed Description of Scan Settings Setting Description Value Where to scan Location where scanned files *Scan to USB, Scan to Email, Scan to FTP are saved. Original Size Size of the document to be scanned. Color Color of the document to be A4, A5 SEF, A5 LEF, B5, *Letter, Legal, Executive, US Folio Color, *Gray, B/W Text, B/W Photo scanned.
Scanner, Printer and Fax 5. Print from the PC Install the MFP driver to use the device as your printer. Print Printing procedures vary by program. For more information, see the program manual. 1 3 Open the document with the program. 2 Go to [File] > [Print]. 3 Check if the printer driver installed on the device is selected. If necessary, go to [Configuration] to make necessary adjustments. 4 Press [Print] to start printing.
Scanner, Printer and Fax 4 Press the [Delete] key. Note - Depending on your OS, procedures to check the MFP may be different. 3-16 For more information, see the user manual or help on your OS.
Scanner, Printer and Fax 6. Change Print Settings of the MFP Change print settings of the MFP driver to use wanted functions. This section describes functions of the printer MFP and how to use them. Detailed information on functions will be provided. For easy understanding, functions are explained by each tab of the printer driver. 3 Also, help of the printer driver provides the same description. Entering the Basic Print Setting For Windows Users 1 Click Start and click Execute.
Scanner, Printer and Fax 2 Select“1”and“2”to open the help window on functions provided by the driver. Advanced Functions in Each Tab Functions in the Print Setting Tab Available functions are“Job Type,” “Copies,” “Orientation,” “2-Booklet”and“Pages per Sheet”. Open the basic print setting window to select the print setting tab to change print settings. (SINDOH M402 Series) (SINDOH M402 Series PS/PCL5e/PCL6) Copies The driver makes it possible to print multiple copies.
Scanner, Printer and Fax (SINDOH M402 Series) 3 (SINDOH M402 Series PS/PCL5e/PCL6) Description Copies - Type in or use up/down arrows to decide the number of copies. Collate - You can set the product to automatically collate multiple copies into sets. For example, if you are making two copies of three pages and the automatic collation is on, the pages print in this order: 1,2,3,1,2,3. If automatic collation is off, the pages print in this order: 1,1,2,2,3,3.
Scanner, Printer and Fax Duplex Select“Duplex”to print both sides of paper. Select paper orientation before printing. Open the basic print setting window to select the print setting tab to change below print settings. (SINDOH M402 Series PS/PCL5e/PCL6) Procedure 1 Select orientation Icon Booklet Style Description 1 Side Print Print on the one side. Long Edge (Horizontal Flapping) Mainly used for books. Short Edge Mainly used for calendars.
Scanner, Printer and Fax 2-Booklet Printing With this function, you can do 2-sided printing and then bind printed pages into a book. Open the basic print setting window to select the print setting tab to change below print settings. 3 Procedure 1 Click the print setting tap and click Print 2-Booklet in Pages per Sheet. 2 Click the paper tab to select paper size, paper source and paper type. 3 Click OK or Print before exiting the window. 4 Fold paper in half and bind it.
Scanner, Printer and Fax Description Number of Copies for Pages per Sheet(Select the number of copies for Pages per Sheet) - SINDOH M402 Series: 1 sheet, 2 sheets, 4 sheets, 6 sheets, 8 sheets, 9 sheets, 12 sheets, 16 sheets, 25 sheets - SINDOH M402 Series PS/PCL5e/PCL6: 1 sheet, 2 sheets, 4 sheets, 6 sheets, 8 sheets, 9 sheets, 16 sheets Page Borders - Check Page Borders to print the page edge on the paper. First Page -Layout - From page 2, it can be set. Left and right are available for page 2.
Scanner, Printer and Fax Print On Regardless of the size of the original, you can print the document to desired paper size. Useful options (Fit to Paper and Center) are available. Open the basic print setting window to select the paper setting tab to change below print settings. 3 Zoom You can zoom in or out the document. Type in or use up/down arrows to decide the zoom ratio. Click Center to place the document at the center of paper.
Scanner, Printer and Fax Description Front/Back Covers - You can make the front cover or back cover. - SINDOH M402 Series: Empty cover only - SINDOH M402 Series PS/PCL5e/PCL6: Empty cover, printed cover - The tray and paper type can be selected. - The cover is not available for 2-Sided Print and Poster Print. (SINDOH M402 Series) (SINDOH M402 Series PS/PCL5e/PCL6) Interleaves Pages - Add the page of the Interleaves Pages.
Scanner, Printer and Fax Margins - The minimum margin can be modified. Select“Printer Margins”to use the default margin or “Custom Margins”to use the margin of your choice. The custom margin cannot be smaller than the default margins. If 2-Booklet is selected in“Pages per Sheet,” “Custom Margins” cannot be selected. - The custom margins cannot be modified from the document to be printed but can be 3 selected the basic printer setting in the printer & fax folder.
Scanner, Printer and Fax Poster Print Select Poster Print to print one page into several sheets which form a large output. This function is not available for more than One Page on Each Sheet, Booklet, Front Cover, Back Cover, Interleaves Pages or Inserted Page (Front/Back Cover). Also, if Post Print is selected from the PDL printer driver, only 100% is available for paper scale. One page is enlarged into 4, 9, 16 or 25 pages which form a large poster.
Scanner, Printer and Fax 3 Description Basic Watermark - Select a watermark from the list. Preview is available. - Click OK or Print before exiting the print window. Custom Watermark - Select Create New in the watermark list. - The new watermark type window appears. Select Text String Watermark or Bitmap Image Watermark. - Text String Watermark: Type in your text in the message box. Preview is available.
Scanner, Printer and Fax - Bitmap Image Watermark: You create a bitmap image watermark. You can decide the watermark name and control its scale. Available Offset Starting Points are Center of Page, Tiled, Top Left Corner, Center of Top Edge, Top Right Corner, Center of Right Edge, Bottom Right Corner, Center of Bottom Edge, Bottom Left Corner, Center of Left Edge and Scale to Pges. - Click Add to add a new watermark to the watermark list.
Scanner, Printer and Fax Watermark Editing - Click Edit in the“Available Watermarks”list. The Edit Watermark screen appears. (See the watermark list screen.) - Select a desired watermark from the watermark list and modify the message and options. - Click Change to save changes. - Click OK or Print before exiting the print screen. 3 Watermark Deletion - Select a desired watermark and click Delete from the watermark list. (See the watermark list screen.
Scanner, Printer and Fax Overlays You can print a non-transparent message in the background. In general, the template is used to use the overlays. Instead of existing templates, you can create the same overlays as them. Instead of loading templates, use the overlays. Create New Overlay: Create a new overlay to use it. - Open a file to be used as the overlay (document to be overlaid). - Open the basic print setting screen to change print settings from the application.
Scanner, Printer and Fax 3 - Overlays Directory: (Ex: To save the overlays on the drive C, type in“C:\”. A new overlay will be created on C:\.) - Click OK to open Create Overlays window. Type in description in the Description field. Check the overlay file and then click OK. (In the below example, the file name is 005AD859.OVL.) - Print the document with the overlay.
Scanner, Printer and Fax Overlay Use - Open the file where the overlay will be applied. - Open the overlay function to see the created overlay. - Select an overlay and click OK. You can see the attribute and location of the overlay and delete the overlay. If there are two or more overlays, you can select different overlays for each page. - Click OK or Print before exiting the print screen.
Scanner, Printer and Fax Description Reduce Spool Size : The spool size of the image driver is compressed. Mirror Image: You can make a print of the mirror image. Settings You can save current settings, restore previous settings, or reset to the default settings.
Scanner, Printer and Fax Resolution You can select a different resolution in DPI or dpi for the print job. High resolution provides better print quality but takes longer time to complete the print job. If the“Out of Memory”error occurs, you have to select lower resolution. Available options are 600dpi, 1200dpi, and Photo 1200dpi. Print Text Black Regardless of color selected in the application, you can print non-white texts in black. Screening Available options are“Periodic”or“Error Diffusion” .
Scanner, Printer and Fax Grey Correction You can control contrast and brightness. Default brightness is 0 and default contrast is 2. Not available for SINDOH M402 Series PS/PCL6. 3 Toner Darkness You can adjust toner contrast level. Toner Save You can reduce toner used for printing.
Scanner, Printer and Fax 7. Print with the USB Memory Preparation for Print with the USB Memory 1 Insert the USB memory to the device. 2 Press the【MENU】button. 3 Press the【◀】or【▶】button until [USB Memory Print] appears, and then press the【OK】button. 4 The LCD shows printable files or folders on the USB memory. 5 When the file to be printed appears, press the【 】button. 6 Printing starts. Note - Press the【OK】button to enter the subfolder when its root folder appears on the LCD.
Scanner, Printer and Fax 8. Basic Fax Default Setting Change 1 Press the【FAX】button to the left of the LCD. Then [Std Enter No.] appears on the LCD. 2 To change the transmission mode, press the【◀】or【▶】button to go to [Tx Mode], and then 3 press the【OK】button. Here, Memory Tx, Broadcast Tx, Delay Tx and Polling Tx can be selected. For more information, see the advanced fax function. 3 To change resolution, press the【◀】or【▶】button to go to [Resolution], and then press the 【OK】button.
Scanner, Printer and Fax - Press the【 】button to enter the pause key. Speed Dial ① 【SPEED DIAL】button - When Ready is displayed on the LCD, press the【SPEED DIAL】button. - Use the number pad to enter the speed dial number or press the【◀】or【▶】button to select the registered speed dial number, and then press the【OK】button. You may not need to press the【OK】button. To enter the speed dial number, enter two digits (01~99). - Press the【 】button to send the fax.
Scanner, Printer and Fax 5 Scan the document for fax. If [Tx/Rx Reports] is [ON], transfer results are reported according to [Setting]. If [TCR Reports] is [ON], transfer/reception results are reported according to [Setting].
Scanner, Printer and Fax 9. Advanced Fax Broadcast Tx You can fax the same document up to 99 receivers. 1 Place the document on the flatbed or ADF. Be sure to check if there is any document in the ADF before placing the document on the flatbed. 2 Press the【FAX】button on the control panel to switch to the fax mode. 3 Select options if necessary. Basic Fax (P. 3-37) 4 Select Broadcast Tx.
Scanner, Printer and Fax ② Address Book - Press the【#】button twice to go to the address book. - Press the【◀】or【▶】button to select the desired number from the address book, and then press the【OK】button. Only in [Menu], the telephone number can be added, deleted or modified. - Use above steps to add new fax numbers. Press the【◀】or【▶】button to see newly entered 3 numbers. 6 Press the【 】button to send. Polling Tx Save the document on the memory and then send it when you want to fax.
Scanner, Printer and Fax Delay Tx You can send the document at the designated time without sending it instantly. When it becomes the designated time, the document saved on the memory is automatically sent. 1 Place the original. Before switching to the fax mode, press the【MENU】to set resolution and density. ① Press the【FAX】button to the left of the LCD to go to the fax mode, and then press the 【◀】or【▶】button until [Tx Mode] appears. Press the【OK】button.
Scanner, Printer and Fax On-Hook Dial If you call your receiver and then fax the document, use this function. 1 Place the original on the flatbed or ADF. 2 Press the【ON-HOOK】button to switch to [Off-Hook]. 3 - A beep sounds from the speaker. 3 Enter the receiver’s number. - Use the number pad to enter the number directly in case of on-hook dial. Speed dial and address book are not supported. 4 Check the call sound from the receiver.
Scanner, Printer and Fax 10. Fax from the PC With the PC fax driver, you can send a fax from the PC. 1 Open the document to be faxed with the application. 2 Select [Print] from the [File] menu. 3 Check if the printer driver installed on the device is selected. 4 Open the [Printer driver Properties] window to select [Fax], and then click [OK]. 5 Click [OK] in the [Print] window to open the [Fax Wizard] window.
Scanner, Printer and Fax Tab Menu Description Cover Page Fax with cover Use the cover or not. page Recipient Fax Setting To You can enter the receiver’s number. From You can enter the sender’s number. Subject You can enter the subject of the fax. Date The date of fax is automatically printed. Time The time of fax is automatically printed. Name, Fax You can enter the receiver’s name and number by Number yourself. Phonebook You can select the receiver from the phonebook.
M402/M403 Series User Manual Settings of Each Function 4
Settings of Each Function 1. Setting with the Web Image Monitor The MFP has the built-in web server. You can access the web server to check the device status and usage. Also, you can modify, edit e-mail, FTP and fax address books and change settings. Setting scan be changed from the control panel, too. Follow below steps to access the Web Image Monitor. 1 Open the internet browser (IE or others) from your PC. 2 Enter http://Device’s IP address/ to the address field. 3 The web pages appear as shown below.
Settings of Each Function 2. Paper Including the tray to be used for print or copy jobs, you can select paper settings. Paper Setting 1 Press the【MENU】button. 2 Press the ◀ or ▶ button until [Paper Setting] appears, and then press the【OK】button. 3 Press the ◀ or ▶ button to go to the wanted item, and then press the【OK】button. 4 When you make wanted settings, press the【 】button to go to the [Ready] mode.
Settings of Each Function Detailed Description of Paper Settings Setting Description Value Tray N Size Paper size of Tray N A4, A5 SEF, B5, *Letter, Legal, Executive, Statement, US Folio, Quatro, G. Letter, G. Legal, Custom Size. Note - N can be 1 or 2. Tray 2 is available only when the optional tray is installed. Tray N Type Paper type of Tray N *Standard paper, Transparency, Paper Label Note - N can be 1 or 2. Tray 2 is available only when the optional tray is installed.
Settings of Each Function 3. Copy You can select the default copy setting. The default setting is the setting that you don’t change by pressing the 【COPY】button. Setting 1 Press the【MENU】button. 2 Press the ◀ or ▶ button until [Copy Settings] appears, and then press the【OK】button. 3 Press the ◀ or ▶ button to go to the wanted item, and then press the【OK】button. Each menu item has a list of various values which consist of descriptive words, number or On/Off.
Settings of Each Function Detailed Description of Copy Settings Setting Description Value No. of Copies Set the number of copies. 1~99, *1 Original Size Set the Size of the original document. A4, A5 SEF, A5 LEF, B5, *Letter, Legal, Executive, US Folio Paper Size Set the size of paper to be used for copy. Paper Source is Tray 1 or Tray 2: as tray size, A4, A5 SEF, A5 LEF, B5, *Letter, Legal, Executive, Statement, US Folio, Quatro, G.Letter, G.
Settings of Each Function Setting Description Value Background Remove Level of background removal -4~4, *0 Note - If there is a black image on the edge of the original, the overall copy can be brighter. In this case, select value to have brightness similar to that of the original document. Scale Scale of the copy *Auto Scale, 50~200 Copy Type ID or combined copy *Normal, ID Copy, 2-up, 4-up Duplex Print both sides of paper *Off, Short Edge Feed, Long Edge Feed. Collate Set collate or not.
Settings of Each Function 4. Scan You can select the default scan setting when you do the scan job with the USB memory. The default setting is the setting that you don’t change by pressing the【SCAN】button. When you do the scan job with the PC, settings are subject to the scan driver. Setting 1 Press the【MENU】button. 2 Press the ◀ or ▶ button until [Scan Settings] appears, and then press the【OK】button. 3 Press the ◀ or ▶ button to go to the wanted item, and then press the【OK】button.
Settings of Each Function Detailed Description of Scan Settings Setting Description Value Where to scan Location where the scanned *Scan to USB, Scan to Email, Scan to FTP image is saved Original Size Size of the original document A4, A5 SEF, A5 LEF, B5, *Letter, Legal, Executive, US Folio Color Color of the original image Color, *Gray, B/W Text, B/W Photo Resolution Resolution of the original image 75x75dpi, 100x100dpi, 150X150dpi, 200X200dpi, *300x300dpi, 600x600dpi File format of the scan
Settings of Each Function 5. Print Settings When you want to print from your PC, you can change the print settings. Setting 1 Press the【MENU】button. 2 Press the ◀ or ▶ button until [Settings] appears, and then press the【OK】button. 3 Press the ◀ or ▶ button until [Print Settings] appears, and then press the【OK】button. 4 Press the ◀ or ▶ button to go to the wanted item, and then press the【OK】button. Each menu item has a list of various values which consist of descriptive words, number or On/Off.
Settings of Each Function 6. General Settings You can change general function settings to control the MFP. General Setting Table General Settings Power Save Buzzer 4 Language Factory Defaults Setup ReadyMsg Detailed Description of General Settings Setting Description Value Power Save Time to enter the Energy Saver Mode (Minutes) 0(Disable)~ 240 (0 means“Not Used” .
Settings of Each Function 4 Press the ◀ or ▶ button until [Factory Defaults] appears, and then press the【OK】button. 5 [Are you sure? Yes/No?] is displayed on the LCD. 6 Press the【OK】button to reset all settings. - [Reinitialize… Do not touch] appears. Then the device restarts. Be aware that all settings are restored to factory settings. 7 To cancel, press the【 】button.
Settings of Each Function 1 Press the【MENU】button. 2 Press the ◀ or ▶ button until [Reports] appears, and then press the【OK】button 3 Press the ◀ or ▶ button until [Print Error Log] or [Sample Page] appears, and then press the【OK】button. -“Printing” appears while the report is being printed. When the report is printed, the device is switched to the [Ready] mode. Fax TCR Report Printing 4 The [Memory File List] shows documents standing by on the memory. 1 Press the【MENU】button.
Settings of Each Function 3 Press the【◀】or【▶】button until [Memory File List] appears, and then press the【OK】button. - “Printing” appears while the report is being printed. When the report is printed, the device is switched to the [Ready] mode.
Settings of Each Function 7. Fax You can change fax settings to send or receive faxes. Setting 1 Press the【MENU】button. 2 Press the ◀ or ▶ button until [Fax Settings] appears, and then press the【OK】button. 4 3 Press the ◀ or ▶ button to go to the wanted item, and then press the【OK】button. Each menu item has a list of various values which consist of descriptive words, number or On/Off. 4 When you make wanted settings, press the【 】button to go to the [Ready] mode.
Settings of Each Function General Table Generals Station ID Station Number Date/Time ECM Line Monitor Volume Station ID 1 Go to【MENU】 [Settings] [Fax Settings] [Generals] [Station ID]. 2 Use the number pad to enter the station ID. - The saved station IDs are displayed in the menu. Reference - Please refer to Page 3-11 [Alphanumeric Pad] to input characters. 3 Please press【 】button to save the station ID entered. - You can type up to 40 characters in alphabets and numbers on Station ID.
Settings of Each Function 3 Please press【 】button to save the station ID entered. - You can type up to 40 characters in alphabets and numbers on Station Number - Please press【 】to delete each number if you entered wrong numbers. - Please press【 】button to save the station ID entered Date/Time 1 Go to【MENU】 [Settings] [Fax Settings] [Generals] [Date/Time]. 2 Use the ◀ or ▶ button to go to the field, and then enter the date/time. 4 3 Press the【OK】button to save the date/time you entered.
Settings of Each Function Volume You can set speaker volume. 1 Go to【MENU】 [Settings] [Fax Settings] [Generals] [Volume]. 2 Press the【◀】or【▶】button to set volume. 3 Press the【OK】button to apply the selected volume level. Value 0 Volume 1 2 3 4 5 6 7 Low ← Default → High Detailed Description of Pending Fax Jobs Delay Fax, Broadcast Fax, and Polling Fax can be viewed and canceled. 1 Go to【MENU】 [Settings] [Fax Settings] [Pending Fax Job].
Settings of Each Function Address Book Press [#] twice or Go to【MENU】 [Settings] [Fax Settings] [Address Book]. Receiver’s name is displayed. (Addr) NAME [SD Num] 12345678 Receiver’s Number Saving and Editing 1 Go to【MENU】 [Settings] [Fax Settings] 4 [Address Book]. 2 Press the【OK】button to enter the address. Up to two digits are allowed for the speed dial number. Up to 40 characters are allowed for the fax number and address. Alphanumeric Pad Use the alphanumeric pad to enter alphabet.
Settings of Each Function Detailed Description of Group Dial Several telephone numbers can be grouped and saved. You send the fax to all telephone numbers saved in the group. Press the【#】button to use the group dial. To edit the group dial number, go to【MENU】 [Settings] 1 [Fax Settings] [Group Dial]. Press the ◀ or ▶ button until the desired number appears. Available numbers are 1 ~ 9. 2 Press the【OK】button select the group. 3 Enter the group name and press the【OK】button.
Settings of Each Function Original Size 1 Go to【MENU】 [Settings] [Fax Settings] [Tx Settings] [Original Size]. 2 Press the ◀ or ▶ button to select the original size. 3 Press the【OK】button to apply the paper size setting. Available paper is: A4, Letter (Default), Legal, A3/11x17 Resolution 1 Go to【MENU】 [Settings] [Fax Settings] [Tx Settings] 4 [Resolution]. 2 Press the ◀ or ▶ button to set resolution. 3 Press the【OK】button to apply the resolution setting.
Settings of Each Function Lighter/Darker 1 Go to【MENU】 2 Press the ◀ or ▶ button to set density. 3 Press the OK button to apply the density setting. [Settings] [Fax Settings] [Tx Settings] [Lighter/Darker]. - Select one out of five levels to your original. Value Lightest Lighter Density Normal Darker Darkest Light ← Default → Dark Dial Prefix Dial Prefix setting 1 Go to【MENU】 2 Press the ◀ or ▶ button to set the dial prefix.
Settings of Each Function Auto. Redial Number of Auto Redial Up to the given number, the device can retry to send the fax if it is not sent properly because the receiver’s fax was busy or had any problems. 1 Go to【MENU】 2 Press the ◀ or ▶ button to select the number of redial. [Settings] [Fax Settings] [Tx Settings] [Auto. Redial] [No. of Retry]. - For the number of redial, 0~5 are available. The default value is 2. 3 4 Press the OK button to save the number or redial.
Settings of Each Function Confidential Tx If this function is used, only the one who knows the password can print the fax on the receivers side. 1 Go to【MENU】 2 Press the ◀ or ▶ button to set the confidential Tx. 3 Press the OK button to save the setting. [Settings] [Fax Settings] [Tx Settings] [Confidential Tx]. - When it is [ON], enter the password. Use the number pad to enter the 4 digit password, and then press the OK button.
Settings of Each Function Rx Settings Rx Settings Rx Settings Fax Forward Confidential Rx No. of Rings Auto. Reduction 4 Fax Forward The received fax can be forwarded according to user-selected number and options. This function is useful to receive the fax that is sent to your office during holidays at your home. Fax Forward set 1 Go to【MENU】 [Settings] [Fax Settings] [Rx Settings] [Fax Forward] [Fax Forward set]. 2 Use the ◀ or ▶ button to set fax forward.
Settings of Each Function 2 Press the ◀ or ▶ button to set this function. 3 Press the OK button to save the setting. -W hen Confidential Rx is on, you have to enter the password. Enter the 4 digit password, and then press the OK button. No. Of Rings You can select the number rings that are used to transfer the fax to the receiver. 1 Go to【MENU】 2 Press the ◀ or ▶ button to select the number of rings. 3 Press the OK button to apply the setting.
Settings of Each Function TCR Report Setting You can automatically print the TCR report according to your settings. 1 Go to【MENU】 2 Press the ◀ or ▶ button to set your settings. 3 Press the OK button to apply your settings. [Settings] [Fax Settings] [FAX Report Setup] [TCR Report Set]. - On: For every 30 Tx/Rx events, the TCR report is printed automatically. - Off: The TCR report is not printed automatically. 4 TCR Report Printing You can print the TCR report manually.
Settings of Each Function Tx/Rx Reports You can print the Tx/Rx report with the number of faxed pages, communication mode and others. Manual Printing 1 Go to【MENU】 2 Press the OK button to print out the report. [Reports] [Fax Tx/Rx Reports]. Automatic Printing You can automatically print the Tx/Rx report according to your settings. 1 Go to【MENU】 2 Press the ◀ or ▶ button to set your settings. 3 Press the OK button to apply the setting. [Settings] [FAX Reports Setup] [Tx/Rx Report].
Settings of Each Function 8. Network Setting First, you have to set the IP address for network print and control. With the control panel or SINDOH Network Setting Program included on the supplied CD, you can set network settings.
Settings of Each Function Ping Test Enter IP Address Setup MailServer for Machine/Me Server Address Authentication Email ID Secure Connect. Server Port Detailed Description of Network Settings Menu Item Menu Item Purpose Value Wired Network Show IP Address Check the current IP address (IPv4). 000.000.000.000 ~ 255.255.255.255 Show IPv6 Address Check the current IPv6 address.
Settings of Each Function Menu Item Menu Item Purpose Value Wifi Network Show IP Address Check the current IP address (IPv4). 000.000.000.000 ~ 255.255.255.255 Show SSID Check the currently connected wireless AP device. Show IPv6 Address Check the IPv6 address of the current device. Setup IP Address DHCP Allocate the IP address automatically. Static Type in the IP manually. -> You should set the IP address, netmask and gateway. For detailed values, contact your network administrator.
Settings of Each Function Menu Item Menu Item Purpose Value Email ID Enter your ID and password to the e-mail server. The address entered here can be used for receipt. E-mail ID and password. Secure Connect. Designate e-mail security access. SSL is supported. No Secure. Contact the e-mail server administrator or service provider for SSL/TLS access. Server Port Port number to access the e-mail server. Contact the e-mail server administrator or service provider for the port number.
Settings of Each Function Wired Network Setting First, you have to set the IP address for network print and control. The DHCP server automatically can allocate or fix the IP. Also, the IP address can be manually set. Note - Use the“SINDOH Network Printer Setup”program to set the IPv6 address. Using the control panel 1 When the device is ready, press the【MENU】button. 4 2 Press the ◀ or ▶ button until [settings] appear, and then press the【OK】button.
Settings of Each Function ④ Repeat ② and ③ to enter the 12 digit IP address. ⑤ If you want to use the default value, ‘0’, press the【OK】button. ⑥ Enter the last digit of the IP address, and then press the【OK】button to save the IP address and go to the upper menu. ⑦ To correct the number, press the【 】button. You will move back one by one. ⑧ To cancel all, press the【 】button. You will go to the upper menu. ⑨ For netmask and gateway, follow the same steps.
Settings of Each Function Note - In the control panel, you can print the network report. - If "SINDOH M400 Series Printer Status Monitor" connected via the USB port is running, you cannot use SINDOH MFP Network Configuration. If "SINDOH M400 Series Printer Status Monitor" connected via the USB port is showing in your PC tray, close it, and then run SINDOH MFP Network Configuration.
Settings of Each Function 5 ① If there is no security settings, wireless network setting is complete. ② If the wireless AP has security settings, the wireless network security window appears. WEP Enter the WEP security key for authentication. If a connection is successfully made, wireless network setting is complete. Note - For WEP, the 64-bit or 128-bit WEP encryption key is used. WPA/WPA2 Enter the WPA key. If a connection is successfully made, wireless network setting is complete.
Settings of Each Function Password 0 . . . ④ Repeat ② and ③ to enter the wireless AP password. ⑤ After entering the password, press the【 】or【 】button to move to the character group. While“ ”is displayed, press the【OK】button to access the wireless AP with the SSID. ⑥ To cancel input, press the【 】button. You will go to the upper menu. Caution 4 - For convenience reasons, each password character is displayed. Be careful not to expose the wireless AP password to others.
Settings of Each Function IP Address Setting First, you have to set the IP address for network print and control. The DHCP server automatically can allocate or fix the IP. Also, the IP address can be manually set. Note - Use the“SINDOH MFP Network Configuration”program to set the IPv6 address. Using the control panel 1 When the device is ready, press the【MENU】button. 2 Press the【◀】or【▶】button until settings appear, and then press the【OK】button.
Settings of Each Function 4 Note - In the control panel, you can print the network report. - If“SINDOH M400 Series Printer Status Monitor”connected via the USB port is running, you cannot use SINDOH MFP Network Configuration. If“SINDOH M400 Series Printer Status Monitor”connected via the USB port is showing in your PC tray, close it, and then run SINDOH MFP Network Configuration. When the device is shipped from the manu facturer, its default network setting is DHCP.
Settings of Each Function 9. Device Remote Monitor/Control This device can be remotely monitored and controlled via the network. Remote monitor/control functions can be used with“Web Image Monitor” ,“Device Monitor” , and “Email Alert Function”. Reference - To use Web Image Monitor, see P. 4-2. Setting with the Web Image Monitor. How to Use Device Monitor Install the Device Monitor on your PC to check device status/counter information. Device information can be extracted in the CSV format.
Settings of Each Function File Menu - Adding device : Add the device to be monitored. Input the IP. - Removing device : Remove the registered device. - Export device list : Export device information to the CSV file. - Exit : Exit the program. Group Menu - Open Group : Select the group to be displayed. The screen displays only devices belonging to the group. 4 - Close Group : Close the group window. - Group Management : Manage registered devices in group. Groups can be added/deleted.
Settings of Each Function Connection Time : Time when device information is collected. Serial Number : Device’s serial number. Status : Status of printer, copier, scanner, and fax. Counter : Counter for Overall, Black, Color and functions. Tool Bar Menu Search of devices Search devices automatically on the network. It can be selected in Devices Search Settings. Searched devices can be selected and added.
Settings of Each Function Auto Email Alert Administration functions include automatic e-mail alert. If any change occurs to device status/consumables, it is notified with the registered administrator e-mail. Items for notification can be selected. This function can be set only by Web Image Monitor. To use this function, see P. 4-2. Setting with the Web Image Monitor and log into Web Image Monitor to make settings.
Settings of Each Function Menu Purpose Setting Admin Email Address Input the administrator Input e-mail addresses of those who will Setting e-mail. receive alert e-mails. Up to 10 e-mail addresses can be registered. Alert Option Setting Decide whether or not On to use Auto Email Alert. *Off Turn on Alert to use this Item Select function.
M402/M403 Series User Manual Maintenance and Troubleshooting 5
Maintenance and Troubleshooting 1. Maintenance of Consumables Status of Consumables The LCD shows when consumables need to be replaced. In [Reports], print the [System Report] to check the status of consumables. Press the【MENU】 button. Press the【◀】or【▶】button until [Reports] appears, and then press the【OK】button. Press the【◀】or【▶】button until [System Report] appears, and then press the【OK】button to print the system report. Check out [Toner remain life in percent].
Maintenance and Troubleshooting 2. MFP Maintenance Remove the cartridge and clean up the MFP to keep it in its optimal conditions. For more information, see「Toner Cartridge Replacement」(P. 5-6) and「Cleaning」(P. 5-15). If the MFP is used by several users, designate one responsible for device maintenance. Saving Consumables Save Consumables to reduce printing costs. Use settings to save toners and paper. Go to [Print Settings] -> [Darkness] to decide toner darkness.
Maintenance and Troubleshooting Cartridge Storaging Keep the cartridge in the packed condition.
Maintenance and Troubleshooting 3. Consumables Change Replace Consumables when the LCD shows the change message. Toner Cartridge When the LCD shows [Toner Cartridge Change] replace the toner cartridge. Reference - For more information, see「Toner Cartridge Replacement」(P. 5-6). 5 Drum Cartridge When the LCD shows [Drum Cartridge Change] printing will not be possible any more. So change the drum cartridge as soon as possible. Reference - For more information, see「Drum Cartridge Replacement」(P.
Maintenance and Troubleshooting Toner Cartridge Replacement When the toner runs low, [Toner Low] is displayed on the LCD. You may use the device a little longer. But replace the toner cartridge as soon as possible. If the device cannot print any more because the toner is completely used, the LCD displays [Toner Cartridge Change.] Replace the toner cartridge with a new one. Important - Shake the toner cartridge five to ten times before installing it. Shake it after attaching it to the drum cartridge.
Maintenance and Troubleshooting 2 Pull out the cartridge from the device, and then press the toner cartridge removal button (①) to remove the old cartridge (②). Dispose the old cartridge according to regulations. Toner Cartridge Drum Cartridge Toner Cartridge Removal 3 Pull out the new toner cartridge from the box. 5 Shake the new toner cartridge to distribute toners evenly within the cartridge. Warning Damage Risk - Do not expose the drum cartridge to the direct sunray for a long time.
Maintenance and Troubleshooting 4 Hold the handles of the toner cartridge, align the white tabs of the toner cartridge to the track (arrow sticker) of the drum cartridge, and then push the toner cartridge into the drum cartridge. The toner cartridge is properly installed into the drum cartridge when you hear a click. 5 Follow below steps. A. Hold the handle with your palm facing upward. B. Align the front hooks (arrow sticker) of the cartridge to the guides (arrow sticker) of the device. C.
Maintenance and Troubleshooting 6 Close the front cover. Caution - Check if the MPT is closed when closing the front cover. If the front cover is closed with the MPT open, it may cause malfunction. Drum Cartridge Replacement MFP displays [Replace Drum Ctg.] on the LCD to give a notice before the drum cartridge reaches 5 its life. You can print the menu setting page to check the status of the drum cartridge.
Maintenance and Troubleshooting 1 Switch off the device. 2 Press the unlock button (①) on the left side of the device to open the front cover (②). 3 Hold the handle (③) to pull out the cartridge. (Be sure to have your palm facing upward.) 4 Place the cartridge on the level and clean surface. 5 Press the toner cartridge removal button (①), and then hold the handle of the toner cartridge (②) to pull out the toner cartridge.
Maintenance and Troubleshooting 6 Pull out the new drum cartridge from its box, and then remove the protection cover. 7 Hold the handles of the toner cartridge, align the white tabs of the toner cartridge to the track (arrow sticker) of the drum cartridge, and then push the toner cartridge into the drum 5 cartridge. The toner cartridge is properly installed into the drum cartridge when you hear a click. Unpack the new drum cartridge. Do not touch the drum.
Maintenance and Troubleshooting 9 Reset the drum cartridge counter. For more information, see the guide accompanying the new drum cartridge. Warning - If you reset the drum cartridge counter without replacing the drum cartridge, the device may be damaged and contaminated, which is not covered by the warranty. 10 Close the front cover. Caution - Check if the MPT is closed when closing the front cover. If the front cover is closed with the MPT open, it may cause malfunction.
Maintenance and Troubleshooting ADF Pad Replacement 1 Open the ADF cover. 2 Pull out the original feeder roller and remove it. 5 3 Remove the paper removal pad as shown in the picture below. 4 Install a new paper separation pad in the reverse order of removal.
Maintenance and Troubleshooting 5 Put one end of the roller into hole A and then put the other end into hole B. 6 Close the ADF cover.
Maintenance and Troubleshooting 4. Cleaning You can clean the device. Cleaning, maintenance and recycling not described here are allowed only for qualified people. Important - Do not use benzene, thinner or other cleaning chemicals as they damage plastic parts and paint. - Do not use paper towels. They may be attached to the inside of the device to cause static electricity. Use soft clothes to protect the device surface.
Maintenance and Troubleshooting ADF, Flatbed, Flatbed Cover, and Pad Cleaning Dip the soft cloth into water or soft cleaner, wring it out completely, and then clean the surface. And the clean the surface with the clean dry cloth. If the device is dirty, apply a little amount of alcohol to the cloth, clean the device, and then clean the device with the clean and dry cloth. ADF Cleaning If the ADF is dirty, black lines can be printed on paper. If something is on the roller, jammed paper could occur.
Maintenance and Troubleshooting 2 Dip the soft cloth into water, wring it out completely, and then clean the surface. And clean the surface with the clean dry cloth. Clean 3 Put one end of the roller into hole A and then put the other end into hole B.
Maintenance and Troubleshooting Printer Area Cleaning For following cases, clean the roller in the printer area. Frequent paper jam: Low print quality (Clean the scanner too.) Dip the soft cloth into water, wring it out completely, and then clean the surface. And the clean the surface with the clean dry cloth. Spin the roller, and clean it downward. Caution - The fusing unit and its surrounding areas are very hot while the device is operating.
Maintenance and Troubleshooting 5. Understanding of Messages The LCD of the control panel is designed to display the current status and problems. This section describes messages and how to respond them. Message Description Response Canceling.. The current is being canceled. Re-insert Cartridge No or unsupported cartridge. Reinstall the cartridge. If this message appears again, replace the cartridge. Cover Open The front cover is open. Close the cover.
Maintenance and Troubleshooting Message Description Response Paper Empty:MPT There is no paper in the MPT. Load paper to the MPT. 101 Paper Jam No paper supplied from the tray 1. Check if paper is properly loaded in the tray 1. 102 Paper Jam No paper supplied from the tray 2. Check if paper is properly loaded in the tray 2. 103 Paper Jam No paper supplied from the MPT Check if paper is properly loaded in the MPT. 104 Paper Jam Paper jam inside of the device.
Maintenance and Troubleshooting Message Description Insufficient Memory Not enough memory to continue the fax, scan or copy job. Response If a scan job is initiated from the PC, close all applications on your PC and retry. If a fax/copy job is being executed, decrease the amount of the document from the ADF. USB Cable Disconnected The USB cable is disconnected during scanning to the PC. USB Not Ready When USB Memory is used, access to the USB Drive is not available.
Maintenance and Troubleshooting Message Description Response Fax : No Line The telephone line is not connected. Connect the telephone line and retry. Fax : Memory rack The fax memory is not enough to Delete fax pending jobs from the send or receive the fax. memory. Finding Available wireless APs are being searched. Wait until available wireless APs are found. Connecting… The connection to the selected wireless AP is being made. Wait until the connection is made.
Maintenance and Troubleshooting 6. Paper Jam Removal When jammed paper occurs, its location is displayed on the LCD. Follow below instructions to remove the jammed paper. After removing the jammed paper, press the【 】button to restart a copy Job. [Jam] disappears from the LCD. If the jammed paper cannot be removed, contact one of our dealers. Paper Jam If paper jam occurs in the ADF, [20X Scanner Jam] is displayed on the LCD. Follow below steps to remove the jammed paper carefully.
Maintenance and Troubleshooting 2 Remove jammed paper. If you cannot remove the jammed paper, go to 3 . 3 Remove the paper feeder roller by pulling it out.
Maintenance and Troubleshooting 4 Remove the jammed paper slowly. If you can’t remove it, go to 5 . 5 5 Open the ADF.
Maintenance and Troubleshooting 6 Remove the jammed paper. 7 If paper is jammed under the ADF tray, pull it out in the arrow direction.
Maintenance and Troubleshooting Paper Jam Location Indicated by the Error Code The figure below shows the paper path within the ADF.
Maintenance and Troubleshooting 7. Paper Jam Removal If you choose quality paper and load it correctly, most of the paper jams can be prevented. If paper jam occurs often, see「Print Paper Loading」(P. 1-17) and「Paper」(P. 4-3). Caution - Remove all paper jams on the paper path. Press the【 】button and then printing continues. Even when jammed paper is removed and the【 】button is pressed, if the [10X Paper Jam] lamp is on, check the inside of the device.
Maintenance and Troubleshooting 104/105 Paper Jam (Under the Cartridge) Warning - When the cartridge is removed, inside of the device is hot. Do not touch the inside of the device when removing jammed paper. Caution - The back of paper may not be visible. Follow below steps if paper jam occurs under the cartridge. 1 Open the front cover. 5 2 Remove the cartridge. See「Toner Cartridge Replacement」(P. 5-6). 3 Use both hands to remove jammed paper.
Maintenance and Troubleshooting 5 Close the front cover. Important - If you cannot remove the jammed paper with above steps: A. The fusing unit may have jammed paper. In this case, follow below steps. (1) Pull down the display unit. (2) While pressing the display unit, remove the jammed paper. (3) Check if the display unit returns to its original position. Caution - If you pull down the display unit, the inside of the device is hot.
Maintenance and Troubleshooting Removal of the jammed paper Invisible From The Flatbed 1 Open the back feeder cover. 5 2 Remove the jammed paper softly according to the degree of exposure of the paper. A. If the middle part of paper is visible but its end is not visible, hold its both sides and pull it out. B. If the end of paper is visible, pull it out directly.
Maintenance and Troubleshooting 3 Close the back feeder cover. - Check both sides are closed. 107 Paper Jam (Under the Device, 2-Sided Paper Jam) During 2-sided printing, a paper jam can occur under the device and over the tray. Follow below steps to remove a paper jam. 1 Pull out the tray 1. 2 The handle is under the device. 3 Pull down the handle. 4 Search for a paper jam. If it is not seen from the front, go to 6 . 5 Pull out a paper jam.
Maintenance and Troubleshooting 6 Lift the handle or the duplex unit to close it. 5 Caution - Check if both sides of the duplex unit are closed. 7 If a paper jam is not seen from the front, open the feeder cover to remove a paper jam. 101 Paper Jam (Tray 1) 1 Pull out the tray 1. (Handles to remove the tray are on both sides of the tray.) 2 Pull out the jammed paper.
Maintenance and Troubleshooting 3 Push back the tray. 102 Paper Jam (Tray 2) 1 Pull out the tray 2. (Handles to remove the tray are on both sides of the tray.) 2 Pull out the jammed paper. 3 Push back the tray.
Maintenance and Troubleshooting 103 Paper Jam (MPT) 1 Pull out the jammed paper. 5 - If paper jamming occurs while paper is supplied from the MFP, remove remaining paper from the MPT, close the MPT cover, and then open the front cover. If the front cover is closed while the MPT open, it may cause malfunction.
Maintenance and Troubleshooting 8. Troubleshooting If a problem occurs, see followings. If you can’t resolve the problem with following instructions, contact one of our dealers. If you sense unusual sound, smell or smoke from the device, unplug the power cord immediately and contact one of our dealers. The problem caused by unauthorized repair, remodel or Consumables may not be covered by the warranty. The Device Does Not Work. Status Verification Solution The device does not work.
Maintenance and Troubleshooting Status Verification Solution No output paper. Check if there is jammed paper in the ADF. Remove the jammed paper and reload the document. Frequent document jam. Check if the proper document is used. Use the proper document. Check if the document guide is properly adjusted. Adjust the guide to the document. Check if there is a paper segment in the ADF. Open the ADF cover and tray. P. 5-23 Check if the roller is clean. Clean the roller. P.
Maintenance and Troubleshooting Cannot Send the Fax (Only for the M401) Status Verification Solution Cannot send the fax. Check if the transmission method is correct. Check the transmission method and retry. P. 3-40, 3-41 Check if the receiver’s number is correct. If you use the speed dial, print the list and check if the number is correct. P. 3-40 Check if the error message is displayed. Take steps related to the error message.
Maintenance and Troubleshooting Status Cannot send the fax manually. In the memory transmission mode, cannot scan the document. Verification Did you press the 【ON-HOOK】button to hear a ring tone, and then press the【 】button? Solution Press the【ON-HOOK】 button to hear a ring tone, and then press the【 】 button. Reference Page P. 3-42 Check if the document is correctly loaded. Load the document correctly. - Check if the memory is enough. Check the memory.
Maintenance and Troubleshooting Image Quality Problem If you can solve problems with below steps, contact the authorized dealer. Problem Cause Solution Cannot print anything. Check if the document is loaded with its correct side facing the right direction. Load the document with its correct side facing the right direction. Several pages are fed at the same time. Shake the document so that pages are not attached to each other. The toner is low. Change the toner cartridge.
Maintenance and Troubleshooting Problem Cause Solution White or black spots are printed. Improper paper is used. Use proper paper. The flatbed or pad is dirty. Clean up the flatbed or pad. Regular stains or lines are printed. The paper path is dirty. Test copy several times. Black lines or stains are printed. Paper is wet. Change the new paper. Improper paper is used. Use proper paper. The flatbed or pad is dirty. Clean up the flatbed or pad. The device has a problem.
Maintenance and Troubleshooting Problem Cause Solution Black spots are printed on the last part of paper. The size is different from the document. Set the size to the document. Shadow image when scanning the OHP The film is not fully pressed. Place a book on the film for tight pressing. Network Problem Problem Cause No Connection between Device and Network (No Network Scan/Print) Problem in network connection or setting.
Maintenance and Troubleshooting 9. Power Shutdown If the device has a problem, see below instructions. If you can resolve the problem with following instructions, contact one of our dealers. Power Shutdown During a call Cannot make a call. During transmission Transmission is not available. During receipt Receipt is not available. Fax while copying List print while printing Copy and print are not available. 5 Operation While Power Is Off Copy Not available. Fax transmission Not available.
Maintenance and Troubleshooting 10. Basic Printer Troubleshooting Sometimes device problems can be easily resolved. Try below instructions when a problem occurs. 1 See「Lamps」(P.1-8) if the red lamp blinks. 2 Check if the power cord is correctly connected to the device and wall outlet. 3 Turn on the device. 4 Check if the device is on or power switch is damaged. 5 Check if other equipment connected to the same wall outlet is working. 6 Check if all parts are properly installed.
Maintenance and Troubleshooting Trouble 3: The device cannot print. Troubleshooting : 1) Check if Ready is displayed on the LCD. 2) Check if paper is fed. 3) Check if the device language and driver are properly selected. 4) Check if the USB cable is properly connected. 5) Check if the correct paper size is selected in the printer setting or device driver. 6) Check if data is sent from the device status window. Note - Device status checking methods may vary by OS.
Maintenance and Troubleshooting Trouble 9: The device is on but the lamp in the control panel is not on. Troubleshooting : The lamp can be on several seconds later. Check if the power cord is properly connected. Trouble 10: The front cover is not closed. Troubleshooting : Check if the cartridge is properly installed. Trouble 11: The device is on but it cannot print anything.
Maintenance and Troubleshooting . Trouble 15 : Cannot connect the network. Troubleshooting : Check the cable. - For the wire network. Check if the LED lamp blinks. If not, the network is not properly connected. To check if the network cable has a problem, connect the network able to the PC or other device. - For the wireless network. Check if the LED of the wireless adapter is on.
Maintenance and Troubleshooting Trouble 2: Toner stains are on paper. Troubleshooting : 1) Check if paper is properly fed. 2) The drum cartridge may have a problem. Replace the new drum cartridge. 3) The toner is on the roller. Clean up the roller. To prevent this problem, do not use paper smaller than the image to be printed. 4) Set the correct paper size from the printer setting or driver. 5) Open and close the front cover. The roller is automatically cleaned.
Maintenance and Troubleshooting 3) The drum cartridge may have a problem. Replace the new drum cartridge. Trouble 6: While or black lines are printed on the OHP or paper. Troubleshooting : 1) The toner may be low. Shake the cartridge to use the remaining toner. 2) The toner cartridge may have a problem. Replace the toner cartridge. 3) The drum cartridge may have a problem. Replace the drum cartridge. 5 Trouble 7: Pale images or repeated spots are printed.
Maintenance and Troubleshooting Trouble 10: Too thick print. Troubleshooting : 1) Set correct toner density from the print setting or driver. 2) Check if paper is wet. 3) Do not use rough paper. 4) Check if the media type in the print setting matches the paper in the tray. 5) Check if the paper type in the control panel matches paper in the tray. 6) The toner cartridge may have a problem. Replace the toner cartridge. Trouble 11: The device outputs blank paper.
Maintenance and Troubleshooting Trouble 13: Toner stain or shadow in the background. Troubleshooting : 1) Check if the cartridge is properly installed. 2) The toner cartridge may have a problem. Replace the new toner cartridge. 3) The drum cartridge may have a problem. Replace the new drum cartridge. 4) The toner exists in the paper path, Contact the customer support. Trouble 14: Thick or rough paper drops print quality. Troubleshooting : See「Paper Setting Table」(P.
Maintenance and Troubleshooting 11. When the Problem Is Not Resolved If you cannot resolve the problem with instructions in this manual, contact one of our dealers. Other Troubleshooting Trouble 1: How can I get the printer driver or utility updates? Troubleshooting : Visit our website (www.sindoh.com) and download them. Trouble 2: The scanner driver is not visible from Window 2008 Server Troubleshooting : Go to“Server Administrator Function Add Function Desktop Experience” .
M402/M403 Series User Manual Appendix 6
Appendix 1. Specifications Main Body Specifications Item Specification Type Desktop Container Material OPC Print Type Dry Static Shooting Expose Type 1D Projection with the Laser Beam Development Type Drum-Development Roller Contact Fusion Type Heat Pressure Roller Scan Type CIS Paper Paper Cassette: A4, A5, JIS B5, Folio, Letter, Legal, Executive, Statement Manual Tray: A4, A5, JIS B5, Folio, Letter, Legal, Executive, Statement, Irregular (Length: 127~356mm, Width: 76~216mm) Max.
Appendix Copy Specifications Item Specification Scan/Print Line Density Scan: 600dpi×600dpi Print: enhanced 1200 Preparation Time 35 seconds or less (Ambient temperature: 20 C) First Copy Time 9seconds (A4 Landscape, Flatbed, Tray 1) Continuous Copy Rate 34 copies/min. (M402) 38 copies/min. (M403) No.
Appendix Item Specification Interface USB 2.0 port, 1 Ethernet, Wi-Fi(Option) OS USB: Windows XP, Windows Server 2003, Windows Vista, Windows Server 2008, Windows 7 Scan Rate 25 sheets/min (300dpi, ADF) Transmission File Format Lossless JPEG Printer Specifications Item Specification Print Rate 34ppm(M402) 38ppm(M403) Resolution Enhanced 1200 Color Black & White Interface USB 2.
Appendix Tray 2 (Option) Item Specification Paper Type Standard 60~90g/m ) Paper Size Paper Cassette: SS, A5, JIS B5, Folio, Letter, Legal, Executive, Statement Power Supplied from the main body 2 6 6-5
www.sindoh.com Warranty Conditions (Product Name M400 Series) - The warranty period is one year.
