User Manual

27
T
his chapter provides troubleshooting information you can use in
the unlikely event you have a problem with your system. Customer
Service information and merchandise return instructions are included
in this chapter.
Solving Problems
The following table identifies scanner and tag problems and provides
suggestions for resolving the problem.
Chapter 4
Troubleshooting
Problem Probable Cause Solution
The Power ON LED does
not light when you turn
on the scanner
The AC outlet may
not be working.
Plug another electrical
appliance, such as a
lamp, into the outlet and
turn it on. If the
appliance does not work,
plug the scanner into a
different outlet.
The AC outlet may be
controlled by a wall
switch.
Set the wall switch to
provide AC power to the
outlet, or use an outlet to
be controlled by a switch.
Table 2. Problem Solving