User's Guide

customer support
55
If this happens: You should:
Xpress
R
shuts off unexpectedly. Check whether you set the sleep timer, and set it to “Off” if desired.
Check whether “Vehicle Mode/Delayed Power Off” is set, and set it
to “Off” if desired. Xpress
R
remember the “Vehicle Mode” setting
even when you turn the device off.
You do not receive all the XM channels you Check tipped any channels (page 43). If you still do
have subscribed to.
not receive all channels, your Xpress
R
may not be activated. Con-
tact XM Satellite Radio. See page 26.
No audio. Check all connections between your Xpress
R
and your stereo
system.
No song title or artist name is displayed. Nothing is wrong with your Xpress
R
. That information may be in
the process of being updated. Some channels, such as news and
sports, may not have such information.
No audio when listening to Xpress
R
through Check that your Xpress
R
and your radio are tuned to the same FM
an FM radio. frequency.
Audio fades or has static when listening You might be hearing interference from another FM station. First
check all cables for a proper connection on your Xpress
R
car dock.
If the problem persists, you might be hearing interference from
another FM station. Set your XPress
R
and your radio to a different
FM frequency.
Audio sounds too soft Raise or lower the FM audio level until the sound quality improves.
XM Instant Traffic and Weather channels Nothing is wrong with your Xpress
R
. These channels use a
sound different than other channels different audio technology than the other XM channels