User guide

83
If you see this on the
screen:
Try this:
Channel Unavailable •You have attempted to tune to a channel that
does not exist, or is not currently broadcasting.
Tune to another channel.
Firmware Updating •Your Starmate 8 is being updated over the air
with the latest software. Wait until the update
is done.
If this happens: Try this:
You do not receive all the
channels to which you
subscribed
•Ensure that you have subscribed to the service by
following the steps in “Subscribe” on page 45.
•Go to www.siriusxm.com/refresh and follow the
directions to refresh your Radio.
•Call 1-866-635-2349 for further assistance.
Audio sounds too soft •Raise the volume of your stereo system or
increase the audio level of your Starmate 8 until
the sound quality improves. Refer to “Set Audio
Level” on page 76.
No audio when using the Aux In
Cable or Cassette Adapter
•Check all cables between your Starmate 8 and
your vehicle’s stereo system for a firm and secure
connection.
•Ensure you have selected the proper input
source on your vehicle’s stereo system.
•Increase the audio level of Starmate 8. Refer to
“Set Audio Level” on page 76.
Troubleshooting