User guide

84
If this happens: Try this:
Audio fades or has static when
listening
•Check all cables for a firm and secure connection.
•If you are using PowerConnect to listen via your
vehicle’s FM radio, and the problem persists,
it most likely is interference from another
commercial or broadcast FM station. You will
need to find an unused or available FM channel
in your area. Refer to “Find Available FM
Channels in Your Area” on page 66.
•If you are using PowerConnect, and you cannot
solve the audio problem, try connecting the
audio using the Aux In Cable or a Cassette
Adapter. (Refer to page 36 and page 38.)
If you cannot use those solutions, consider using
an FM Direct Adapter. (Refer to page 44.)
No audio when using
PowerConnect or FMDA
•Confirm that the FM transmitter is turned On
in Starmate 8. Check that your Starmate 8 and
your vehicle’s FM radio are tuned to the same
FM channel.
•For PowerConnect, ensure you are using the
PowerConnect Vehicle Dock and PowerConnect
Power Adapter.
No song title or artist name is
displayed
•The information may not be available or updates
may be in progress.
Traffic and Weather channels
sound different from other
channels
•These channels use a different audio technology
than other channels so they often sound
different from other channels.
Starmate 8 turns off
unexpectedly
•If Auto Shut Off is enabled, Starmate 8 will
automatically turn off after an eight hour period
of inactivity (no user intervention). Set Auto
Shut Off status to disabled.
Troubleshooting