Owner's Manual

24
If you see this on the screen: Try this:
— • No program information, such as artist name,
song title, or channel exists.
If this happens:
• Try this:
You do not receive all the
channels to which you
subscribed
• If you have not yet activated your service, refer
to the Activation or Subscribe section in the
User Guide which accompanied your Radio (go
to www.siriusxm.com/guides).
• Go to www.siriusxm.com/refresh and follow the
directions to refresh your Radio.
• Call 1-866-635-2349 for further assistance.
No audio • Check all cables between your Radio and your
stereo system or powered speakers for a firm
and secure connection.
• Ensure you have selected the proper input
source on your stereo system, or try another
source.
• Increase the audio level of the Radio. Refer to
the User Guide which accompanied your Radio
for instructions (go to www.siriusxm.com/
guides).
Audio sounds too soft • Raise the volume of your stereo system or
powered speakers, or increase the audio level
of your Radio until the sound quality improves.
Refer to the User Guide which accompanied
your Radio for instructions (go to www.
siriusxm.com/guides).
No song title or artist name is
displayed
• The information may not be available or
updates may be in progress.
Troubleshooting