User Guide

46
The Vehicle Kit has been designed and built to be trouble-free, but if you
experience a problem, try this:
•Check that all connections are firm and secure.
•Make sure the vehicle power socket is clean and free of corrosion.
•Make sure you have connected the Vehicle Dock as described in this
User Guide. Verify that the PowerConnect Power Adapter is plugged
into the vehicle’s cigarette lighter or power adapter socket, and that the
LED on the PowerConnect Power Adapter is lit (on). If not, your vehicle
may need to be running to provide power to the socket.
If you see this on the screen: Try this:
No Signal or
No Satellite Signal
•Make sure that the vehicle is outdoors with a
clear view of the sky.
•Make sure the Magnetic Mount Antenna is
mounted outside of the vehicle.
•Move the antenna away from any obstructed
area. For example, if you are parked in an
underground garage, you should receive a
signal after leaving the garage.
Check Antenna Connection or
Check Antenna or
Antenna
•Make sure that the antenna cable is firmly
and securely plugged into the PowerConnect
Vehicle Dock. Make sure the cable is not bent
or broken.
•Turn the Radio Off, then On, to reset this
message.
•If the message persists, most likely the
Magnetic Mount Antenna cable has been
damaged. Replace the antenna.
Troubleshooting