Owner's Manual

Onyx Plus has been designed and built to be trouble-free but if you

experience a problem, try this:

~Check that all connections are ﬁrm and secure.

~Make sure you have connected the Home Dock as described in this User

Guide. Verify that the AC power outlet is working.

If you see this on the screen:

Try this:

Acquiring Signal ~Move the antenna to a south-facing window.

Not sure which way is south? Think about

where the sun rises (in the east) and sets (in the

west). Then stand so that east is to your left and

you’ll be facing south. Is there a window in the

direction you’re facing?

~You may need to ﬁnd a better location for the

antenna. Refer to “Step 2: Place and Aim the

Indoor/Outdoor Home Antenna” on page 13.

Check Antenna Connection ~Make sure that the antenna cable is ﬁrmly and

securely plugged into the Home Dock. Make

sure the cable is not bent or broken.

~Turn Onyx Plus Off, then On, to reset this

message.

~If the message persists, most likely the Indoor/

Outdoor Home Antenna cable has been

damaged. Replace the antenna.

Channel Off Air ~The channel you’ve selected is not currently

broadcasting. Tune to another channel.

Loading ~Your Onyx Plus is acquiring audio or program

information This message usually goes away in

a few seconds.

Troubleshooting