Owner's Manual

If you see this on the screen:

Try this:

Updating ~Your Onyx Plus is updating with the latest

encryption code. Wait until the update is done.

~You may be trying to tune to a channel that is

blocked or unavailable. Tune to another channel.

— ~No program information, such as artist name,

song title, or channel exists.

If this happens: Try this:

You do not receive all the

channels to which you

subscribed

~Ensure that you have subscribed to the service by

following the steps in “Subscribe” on page 20.

~Go to www.siriusxm.com/refresh and follow the

directions to refresh your Radio.

~Call 1-866-635-2349 for further assistance.

Audio sounds too soft ~Raise the volume of your stereo system or

powered speakers, or increase the audio level

of Onyx Plus until the sound quality improves.

Refer to “Audio Level” on page 69.

Audio fades

~Check all cables for a ﬁrm and secure connection.

No audio ~Check all cables between Onyx Plus and your

stereo system or powered speakers for a ﬁrm

and secure connection.

~Ensure you have selected the proper input

source on your stereo system, or try another

source.

~Increase the audio level of Onyx Plus. Refer to

“Audio Level” on page 69.

Troubleshooting