Owner's Manual

55
Commander Touch User Guide
If this happens: Try this:
You do not receive all
the channels to which
you subscribed
Ensure that you have subscribed to the service by following the steps in “Step
5: Subscribe” on page 23.
Go to www.siriusxm.com/refresh and follow the directions to refresh your
Radio.
Call 866-635-2349 for further assistance.
Audio sounds too soft Raise the volume of your stereo system or increase the audio output level
of Commander Touch until the sound quality improves. Refer to “Audio
Level” on page 48.
No audio when using
the Aux In Cable
Check all cables between your Commander Touch and your vehicle’s stereo
system for a firm and secure connection.
Ensure you have selected the AUX input source on your vehicle’s stereo
system.
Increase the audio output level of Commander Touch. Refer to “Audio
Level” on page 48.
Audio fades or has
static when listening
Check all cables for a firm and secure connection.
No audio when using
FMDA25 FM Direct
Adapter
Check that your Commander Touch and your vehicle’s FM radio are tuned
to the same FM channel.
No song title or artist
name is displayed
The information may not be available or updates may be in progress.
Traffic and Weather
Now sounds different
from other channels
These channels use a different audio technology than other channels so
they often sound different from other channels.
The demo is playing Your Magnetic Mount Antenna is not connected or you are not receiving
the signal. Check that the antenna is connected properly and is not
obstructed.
Tap the display screen to exit Demo Mode.
You can disable Demo Mode. Refer to “Demo Mode” on page 52.
TuneMix does not
function as expected
There may be several possible reasons:
You have not saved enough qualified music channels as favorites. Save a
total of at least two favorite music channels on a favorite page.
If TuneMix is set to Bank mode, swipe to the favorites page to be sure it is
the current favorite page.
Also refer to “Tips for Obtaining the Best Experience from TuneMix” on
page 43.
Not all music channels
saved as favorite
channels are playing
in TuneMix
Certain music channels are not eligible for TuneMix due to the way in which
they are broadcast. While these music channels can be saved as favorites,
they will not be included in TuneMix.
Troubleshooting