User guide

87
Troubleshooting
If this happens: Try this:
No audio when using
PowerConnect or FMDA
•Check that your Onyx and your vehicle’s FM
radio are tuned to the same FM channel.
•For PowerConnect, ensure you are using the
PowerConnect Vehicle Dock and PowerConnect
Power Adapter.
•If you are using the Vehicle Dock that came with
the Universal Xpress Car Kit, ensure that the FM
Transmitter in Onyx is turned On. Refer to “Turn
FM Transmitter On/Off” on page 82.
No song title or artist name is
displayed
•The information may not be available or updates
may be in progress.
Traffic and Weather channels
sound different from other
channels
•These channels use a different audio technology
than other channels so they often sound
different from other channels.
The demo is playing •Your Magnetic Mount Antenna is not connected
or you are not receiving the signal. Check that
the antenna is connected properly and is not
obstructed.
•Press and hold the Select button for 10 seconds
to exit Demo Mode.
•You can disable Demo Mode. Refer to “Demo
Mode” on page 79.