Wi-Fi Home Cam User Manual WLC-1000 / WLC-2000
Wi-Fi Home Cam User Manual INTRODUCTION Congratulations on your purchase of the Wi-Fi Home Cam. Grab your phone and keep an eye on your home, business or loved ones, even when you are miles away. All in beautiful HD for crisp details and vivid colours. Whether you are in another country or downstairs on the couch, check on your favourite people or places instantly. Beautiful HD quality.
Wi-Fi Home Cam User Manual TABLE OF CONTENTS Introduction............................................................................................................................................. 2 Get to know the Wi-Fi Home Cam........................................................................................................... 5 What you get ....................................................................................................................................... 5 What you need .....
Wi-Fi Home Cam User Manual Product support..................................................................................................................................... 49 Addendum A: GNU-GPL......................................................................................................................... 50 WLC-1000 .......................................................................................................................................... 50 WLC-2000 .............................
Wi-Fi Home Cam User Manual GET TO KNOW THE WI-FI HOME CAM WHAT YOU GET Open the package carefully and make sure that none of the items listed below are missing. Do not discard the packing materials, in case of return; the product must be shipped back in its original package.
Wi-Fi Home Cam User Manual WHAT YOU NEED For the Wi-Fi Home Cam A wireless home network A free power socket For the MyCam app An Android or iOS smartphone or tablet Android version 3.xx or higher iOS version higher 6.xx or higher For the MyCam portal (optional) A computer with Internet Explorer or Firefox installed (neither Safari nor Google Chrome support Java, so they will not work with the MyCam portal).
Wi-Fi Home Cam User Manual SAFETY PRECAUTIONS The Wi-Fi Home Cam is designed and manufactured with your safety in mind. In order to safely and effectively use the Wi-Fi Home Cam, please read the following before usage. Usage Cautions Do not disassemble, repair or change the Wi-Fi Home Cam; any damage done will not be included in the warranty / repair policy. Do not let it come into contact with water or other liquids.
Wi-Fi Home Cam User Manual LAYOUT WI-FI HOME CAM MINI Micro USB port to power the cam: Reset button: Press for 3 seconds to reset the Wi-Fi Home Cam to the factory default settings.
Wi-Fi Home Cam User Manual LAYOUT WI-FI HOME CAM TWIST Micro USB port to power the cam: Reset button: Press for 3 seconds to reset the Wi-Fi Home Cam to the factory default settings.
Wi-Fi Home Cam User Manual Right LED: Purple, blinking Purple, solid Blue, blinking Blue, solid Starting up, connecting to a Wi-Fi device Camera is connected to a Wi-Fi device Connecting to your Wi-Fi home network (router / modem router) Camers is connected to your Wi-Fi home network (router / modem router) 10
Wi-Fi Home Cam User Manual INSTALL YOUR WI-FI HOME CAM Step 1: Download the app. 1. Go to the App Store / Google Play and search for the ‘MyCam’ app. 2. Download and install the app. Info: Do not open the MyCam app yet. Wait until after step 3. (If you have already opened the app, close it completely. Check your device manual to see how.) Step 2: Connect the camera to mains power 1. Connect the cam to the power socket with the included power adapter and USB cable. 2.
Wi-Fi Home Cam User Manual Step 3: Select the Wi-Fi Home Cam in your Wi-Fi settings 1. Go to settings on your iPhone / Android phone 2. Click ‘Wi-Fi’. 3. Select “Home Cam Mini / Home Cam Twist” from the list of available networks. Info: At this stage, this is an unsecured network, no password is required. After the installation, the Wi-Fi Home Cam will be connected to your home network and this network will no longer be visible. Step 4: Connect the camera to your Wi-Fi network 1. Open the MyCam app. 2.
Wi-Fi Home Cam User Manual Step 5: Connect your phone back to your Wi-Fi home network 1. Go to settings on your iPhone / Android phone 2. Click ‘Wi-Fi’. 3. Select your Wi-Fi home network from the list of available networks. Info: Your phone might connect to your Wi-Fi home network automatically. You can then skip these steps. Step 6: Create a MyCam account or login with your Google account 1. Open the MyCam app 2. Create a new account or link with an existing Google account. 3.
Wi-Fi Home Cam User Manual Step 7: Add your Wi-Fi Home Cam to your account 1. Press “Add camera” on the home screen 2. Pick an installation method. You can either scan the QR code on the back of the camera of add the camera by entering the information from the flyer. Step 8: Name your Wi-Fi Home Cam 1. Pick a name for your camera (e.g. living room) 2. By clicking “save”, the installation process will be completed. Your camera will now appear on the home screen of the MyCam app.
Wi-Fi Home Cam User Manual GET TO KNOW THE MYCAM APP Camera overview This screen is your home screen that you get to see after login. Here you can see all the Wi-Fi Home Cams that have been added to your account. Live view The live view of the camera lets you see the camera picture, control the camera and access the recordings of your camera. Click on the installed camera on the camera overview screen to go to the live view.
Wi-Fi Home Cam User Manual Camera settings The camera settings screen lets you change things such as the quality of the recordings, activate the motion and sound detection and the date & time. Click on the gear wheel symbol next to your installed camera to go to the camera settings. MyCam account settings The MyCam account settings screen lets you update the account settings, Google Drive settings, notifications settings and firmware updates.
Wi-Fi Home Cam User Manual Add a new camera The Add a new camera button allows you to add a new Wi-Fi Home Cam to your MyCam account to keep an eye on more room. You can add up to 99 cameras to your MyCam account, so there is practically no limit for you. Click on the add camera button go to add a new camera. Follow the steps in the relevant chapter.
Wi-Fi Home Cam User Manual LIVE VIEW Full screen view If you tilt your phone sideways 90 degrees, the live view of the camera will go to full screen. Back to home screen Press the “Camera list” button to go back to the camera overview screen Control This button is only available if your camera has the ability to move (e.g. Wi-Fi Home Cam Twist). Press the button to see the control arrows for the camera. Press the arrows to move the camera left and right.
Wi-Fi Home Cam User Manual RECORDED EVENTS On the screen, you see an overview of all the motion and sound events that the camera recorded. Filmstrip icon: Recorded on the microSD card and not saved in your Google Drive. Google Drive icon: Recorded on the microSD card and backed up in your Google Drive. Watch a recording 1. Click on any event to watch the recording. The video will play automatically. 2.
Wi-Fi Home Cam User Manual CAMERA SETTINGS You can change the settings for every camera in your MyCam account individually. 1. Click the gear wheel icon next to your camera on the camera overview screen. 2. You will see the overview screen of the Wi-Fi Home Cam settings.
Wi-Fi Home Cam User Manual Change the camera name On this screen, you can change the name you have given to your camera during the installation process. 1. Enter a new name into the field. The camera name can be between 4-16 characters. No spaces are allowed. 2. Click “Save” to save the changes and go back to the Camera overview screen.
Wi-Fi Home Cam User Manual Change the date & time On this screen, you can change the date & time settings. You can either sync your camera with your phone or set the time zone manually. Sync date & time automatically 1. Click “Sync camera time with phone” to update the camera time to the time of your phone. 2. After pressing the button, you will get to see a pop-up message telling you if the update succeeded or failed. 3. Click “Save” to save the changes and go back to the camera overview screen.
Wi-Fi Home Cam User Manual Set date & time manually 1. Click on the time zone that you currently see displayed on the screen. 2. You will see a pop-up screen with the time zones. Select the one you want to apply. 3. Click “Done” to exit the time zone menu. 4. Click “Save” to save the changes and go back to the camera overview screen.
Wi-Fi Home Cam User Manual Change the video quality On this screen, you can change the video quality. Depending on the speed and quality of your Internet and Wi-Fi connection, you might want to set the video quality lower to save bandwidth. 1. Select one of the video quality options by clicking on them. 2. Click “Save” to save the changes and go back to the camera overview screen.
Wi-Fi Home Cam User Manual Activate & change the motion detection On this screen, you can turn the motion detection on and off and adjust the sensitivity. With motion detection activated, your camera will start recording automatically when it detects motion. The sensitivity of the motion detection determines when the camera will start recording and can be adjusted to best fit your home situation. 1. Move the on/off slider to turn motion detection on. 2.
Wi-Fi Home Cam User Manual Activate & change the audio detection On this screen, you can turn the audio detection on and off and adjust the sensitivity. With audio detection activated, your camera will start recording automatically when it detects sound. The sensitivity of the audio detection determines when the camera will start recording and can be adjusted to best fit your home situation. 1. Move the on/off slider to turn audio detection on. 2.
Wi-Fi Home Cam User Manual Delete the camera On this screen, you can remove a camera from your MyCam account. You can then add that camera to a different MyCam account if you want to. 1. Click “Delete” to remove the camera from your MyCam account. After you press the button, you will automatically go back to the camera overview screen once the camera has been removed.
Wi-Fi Home Cam User Manual MYCAM ACCOUNT SETTINGS 1. Press the button “Settings” in the bottom left corner 2. You will see the overview screen of the MyCam account settings.
Wi-Fi Home Cam User Manual Update the MyCam account settings On this screen, you can update your MyCam account password. 1. Type a new password in the “New password” field 2. Confirm the password by typing it again in the “Confirm new password” field 3. Click “Save”.
Wi-Fi Home Cam User Manual Add a Google Drive account or update it On this screen, you can link a Gmail account to your MyCam account to back up your recordings into your personal Google Drive cloud or update the linked Gmail account. If you do not have an account yet and want to find out more about Google’s storage options, go to https://www.google.com/drive. 1. Click “Activate Account” 2. Sign in with your Google account and click “Allow” on the following screen. 3.
Wi-Fi Home Cam User Manual Update the notification settings On this screen, you can turn push notifications for the Wi-Fi Home Cam on or off. You can receive a real-time notification any time a sound or motion event occurs. 1. Swipe the button to turn notifications on or off 2. Click “Save” to save the changes.
Wi-Fi Home Cam User Manual Update the firmware On this screen, you can check if there is new firmware available for your Wi-Fi Home Cam. 1. Click “Firmware Update” to check if a new firmware is available. If a new firmware is available, it will be listed below. If the firmware is up to date, you will see the following screen: 2. Click “Update all” to download and install the latest firmware.
Wi-Fi Home Cam User Manual Check the version info of the MyCam app On this screen, you can see which version of the MyCam app you are using. You might need this info when contacting the Sitecom support team.
Wi-Fi Home Cam User Manual Report a bug On this screen, you can let us know about bugs or issues that you are experiencing with the MyCam app. Please describe the issue as detailed as possible and click “Save”. We take a look at all the reported issues and bugs and try to fix them for in the next app update.
Wi-Fi Home Cam User Manual ADD A NEW CAMERA TO YOUR MYCAM ACCOUNT You can add as many cameras as you want to your MyCam account. Simply login to your MyCam app and follow the steps. Step 1: Add a Wi-Fi Home Cam to your account 3. Press “Add camera” on the home screen 4. Pick an installation method. You can either scan the QR code on the back of the camera of add the camera by entering the information from the flyer. Step 2: Name your Wi-Fi Home Cam 4. Pick a name for your camera (e.g. living room) 5.
Wi-Fi Home Cam User Manual GET TO KNOW THE MYCAM PORTAL With the MyCam portal, you can access your Wi-Fi Home Cam from any computer via a web browser. Since the MyCam portal uses Java Script, you need a compatible browser (Internet Explorer or Firefox) to access it. You can access the MyCam portal via the following URL: https://mycamera.sitecom.com Log in with your MyCam account credentials or your Gmail account.
Wi-Fi Home Cam User Manual HOME SCREEN On the home screen you can see all the cameras that have been added to your MyCam account. Double click on a camera to access the live view screen. Above each of the screens of your camera sits a status bar with several icons. Camera status Green: Orange: Red: Online Busy Offline Timeline Click to go to the timeline of the camera. Settings Click to change the settings of the camera. Sound Click to turn the sound on or off. Refresh Click to refresh the live stream.
Wi-Fi Home Cam User Manual LIVE VIEW The live view screen shows the current view of your camera, lets you control the camera and watch recorded events. Control The buttons are only functional if your camera has the ability to move (e.g. Wi-Fi Home Cam Twist). Click on the arrows to move the camera left and right. Click on the home icon will bring your camera back to its original position.
Wi-Fi Home Cam User Manual Listen Click to mute or unmute the microphone so that you can listen to the people or pets you are watching. Snapshot Click to take a screenshot. The screenshot will be saved on your computer.
Wi-Fi Home Cam User Manual Speak Click to speak through the speaker of your Wi-Fi Home Cam, so that the people or pets you are watching, can hear you. Recorded events Click one of the tabs to look back at the events by hour, day or week. Hover the mouse over one of the blue markers in the timeline to get a pop-up containing the events that occurred at that moment. 1. Select one of the time markers. The recording will now begin to play.
Wi-Fi Home Cam User Manual Camera settings 2. Click to change the camera settings.
Wi-Fi Home Cam User Manual MYCAM ACCOUNT SETTINGS 1. Click Account’ at the top of the home screen to change your MyCam account settings. 2. Type a new password in the “Password” field 3. Confirm the password by typing it again in the “Confirm password” field 4. Click the checkmark symbol in the top left corner to save your changes.
Wi-Fi Home Cam User Manual ADD, CHANGE OR DELETE A CAMERA 1. Click Account’ at the top of the home screen to change your MyCam account settings. 2. Click “Device” in the top right corner.
Wi-Fi Home Cam User Manual Change the settings 1. Click the settings symbol in the right column of the listed camera to adjust the settings. 2. Change the name of the camera by typing a new name in the field.
Wi-Fi Home Cam User Manual 3. Adjust the quality of the video recordings by selecting a radio button. Depending on the speed and quality of your Internet and Wi-Fi connection, you might want to set the video quality lower to save bandwidth. 4. Click “Apply” to save your changes. 5. Click “Reset” to go back to the default settings.
Wi-Fi Home Cam User Manual Delete a camera 1. Click the x-symbol in the right column of the listed camera to delete the camera. 2. You will see the following message: 3. Click “OK” to confirm deleting the camera, click “Cancel” to stop the process.
Wi-Fi Home Cam User Manual Add a camera We strongly recommend to follow the steps in the printed Installation guide or in this manual, and install the camera with the MyCam app instead of going through the steps in the portal. 1. Click the plus symbol in the top left corner to add a new camera. Follow the steps to add a new camera until you get the following screen: 2. Enter your MAC Address and the Activation Code. You can find them on the QR-code flyer included with your Wi-Fi Home Cam. 3.
Wi-Fi Home Cam User Manual If the installation was not successful, the message “No matching device” will appear. Reboot the camera by removing the power cable. Connect the cable again to switch on the device, and make sure the camera is connected to your Wi-Fi home network. This is necessary to activate the camera. Please follow the steps in the Installation guide or in this manual to connect your camera to your Wi-Fi home network.
Wi-Fi Home Cam User Manual PRODUCT SUPPORT Do you want to ask a question about the Wi-Fi Home Cam? Or is there something you don’t understand? In our Learning Centre we answer all your questions about the Wi-Fi Home Cams and show you how to get the most out of them. Go to: www.sitecomlearningcentre.
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Wi-Fi Home Cam User Manual ADDENDUM B: DECLARATION OF CONFORMITY WLC-1000 Declaration of Conformity We, as the manufacturer of Sitecom Europe BV. P.O. BOX 12040 3004 GA Rotterdam, The Netherlands declare under our sole responsibility that the product: Product name: Wi-Fi Home Cam Mini Trade name: Sitecom Type or model: WLC-1000 v1 001 is in conformity with the essential requirements of the following directives: EN 301 489-1 V1.9.2 (2011-09) EN 301 489-17 V2.2.
Wi-Fi Home Cam User Manual WLC-2000 Declaration of Conformity We, as the manufacturer of Sitecom Europe BV. P.O. BOX 12040 3004 GA Rotterdam, The Netherlands declare under our sole responsibility that the product: Product name: Wi-Fi Home Cam Twist Trade name: Sitecom Type or model: WLC-2000 v1 001 is in conformity with the essential requirements of the following directives: EN 301 489-1 V1.9.2 (2011-09) EN 301 489-17 V2.2.
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