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Freedom Warranty
All Freedom Cases are warranted for five (5) years to the original owner against defects in
materials and craftsmanship. Any defects in workmanship will be covered by SKB. Damages
due to accident, improper care, negligence or normal wear, where SKB is not at fault are not
covered.
Freight cost to SKB Corporation is the responsibility of the customer. SKB will pay the return
freight for warranty product shipped back to the customer.
Lifetime Warranty
SKB brand hardshell cases are fully warranted against defects in materials and craftsmanship for
the life of the case to the original owner. That means, if your case breaks, SKB will supply
replacement parts, repair the case, or replace your case for as long as you own it. Proof of
Purchase is required for all warranty claims. Electronic components in SKB brand hardshell
pedalboard systems are warranted for five years from date of purchase. Soft cases and gig bags
are warranted for one year from date of purchase. SKB is not responsible for the shipping cost
to our facility. However, SKB will cover all of the costs of repairs and/or replacements, as well
as the return shipping. To request a return authorization for a warranty claim or field replaceable
parts, please contact our customer service department through our online Support Request form.
SKB hardshell cases are warranted for life to the original owner only. Cases used rental
purposes, used by institutions or schools, modified or used cases are not covered by this
warranty.
Pedalboard Warranty
SKB Pedalboard Products are fully warranted against defects in materials and craftsmanship to
the original owner of the pedalboard by the SKB Million Mile Guaranty on the case, and include
a five year warranty on all included electronics. This means, if your pedalboard case ever breaks
or the electronics fail within five years, SKB will repair or replace it at no cost to you. To request
parts or a return authorization for damaged pedalboards, please contact our customer service
department at [phone]. Pedalboards for rental purposes, modified or re-sold pedalboards
are not covered by this warranty.
Freight cost to SKB Corporation is the responsibility of the customer. SKB will pay the return
freight for warranty product shipped back to the customer.
Soft Product Warranty