User's Manual

MAINTENANCE FUNCTIONS
Troubleshooting
SKF Enlight Collect IMx-1 System
User Manual
Revision C
61 (92)
For events related to IMx-1 sensor data:
Figure 38 Monitor Service Viewer example
• Events: types for IMx-1 sensor data can be Stored or Error.
• Note that data time stamped earlier than 3 years before the current date will
be rejected. The description field will include the invalid date that caused the
data to be ‘trashed’ and the event Type will be set as Error.
• Internal: generally, relates to ‘internal’ actions being initiated or completed as
data is processed.
The associated Monitor log file can be accessed directly from the Application data
folder (log file naming follows the connection naming) or alternatively open from the
@ptitude Observer Monitor Manager software by selecting the appropriate service
then Action > View log file. The contents of that file, the level of detail stored, are
influenced by the Log detail level settings made in @ptitude Observer, Database >
Options > Monitor service tab.
Mesh network information log
For troubleshooting and understanding the mesh characteristics of an Enlight Collect
IMx-1 system, this logfile can be enabled via Database > Options > Enlight Collect
IMx-1 System Global Settings, tab:
Figure 39 Enabling the ‘Mesh network information log’