User's Manual

MAINTENANCE FUNCTIONS
Troubleshooting
68 (92)
SKF Enlight Collect IMx-1 System
User Manual
Revision C
Secure connections add a further layer of complexity and opportunity for error aside
from the basic IP connection information. Check that:
• The correct certificate is selected, it is in date and that the gateway has been
commissioned with this information.
• There are not certificate related system and critical system alarms already
flagged in the System alarm list.
• The Monitor service viewer is showing that the expected MQTT service has
been opened.
Certificate expiration date is checked daily by Monitor and this check drives any
related system or system critical alarms. If changing an existing certificate restart the
@ptitude Observer system to trigger a refreshed loading evaluation of the certificate.
If any aspects of the network configuration change (including TLS aspects), complete
the reconfiguration work in the @ptitude Observer system, update the app settings
as necessary, sync with Monitor and then use the app to update the network
settings of affected gateways.
4.3.7 Gateway interfaces for SKF personnel
The gateway main enclosure should only be opened by or under the direction of
appropriate SKF Application Engineers or TSG personnel. To access the main
gateway compartment first remove the lower cover and then unscrew the two Torx
T10 screws that are now visible and lift the main enclosure lid away. Be aware that
with the lid removed the LEDs will be very bright, it may be useful to have something
to cover them temporarily whilst working on the gateway.
Note, on reassembly ensure that the main lid seal is correctly in place to preserve the
enclosure IP rating.