User's Manual

MAINTENANCE FUNCTIONS
Troubleshooting
SKF Enlight Collect IMx-1 System
User Manual
Revision C
69 (92)
4.3.7.1 USB service interface
A micro USB header provides access to the service interface. This interface is
identified, circled, in the figure below.
Figure 46 Location of USB service interface connector
Important: Whilst the procedure for a factory reset of the gateway is described below
it is always recommended to first attempt to achieve that, by decommissioning a
gateway using the app.
Access USB service interface
Prerequisites for this work:
• Have available a PC with a terminal emulator, like Tera Term or PuTTY
• Connect the micro-USB cable between PC and gateway
• If not already powered, power the gateway
• Use Device Manager to confirm Ports (COM & LPT) has a device called:
o "Gadget Serial"
• For Windows 10 a driver should already be installed, for Windows 7 it will
need to be manually installed. If the device isn’t present or has errors, use the
Zadig.exe described later.
o Note that Microsoft support for Windows 7 has ended and that SKF
always recommends using supported operating systems and
installing the latest updates.