User Manual

Your voice controls will continue to work if the APP is in the background, even when the phone is locked. Generally,
iOS users will simply need to link to the APP once and leave running in the background, and android users can link
to the APP and utilize voice controls with or without the APP running in the background.
A few special cases exist as follows:
For iOS users, voice controls will work as long as the app is running in the background (This is also how Tile, Google
Assistant, and Alexa work in iOS). Once installed, if the app is closed while the earphones are connected, voice
controls will stop working. However, when the user disconnects, and then reconnects the earphones again (e.g., places
them in the charge case and removes them later), the app will automatically launch when the earphones reconnect,
and voice controls will work as expected. Only in the case where the app crashes, or the user quits the app while the
earphones are connected, will voice controls stop working until the user manually relaunches the app, or
disconnects/reconnects the earphone.
For Android users, once the app has been installed, and has run at least once, voice controls will continue to work
even if the user closes the app. If the phone is restarted, the user will need to restart the app to re-enable voice controls.
Wake Word and Voice Commands:
Once you’ve turned this feature on in the Skullcandy APP, these simple commands will activate your hands-free voice
control.
The user will first say “Hey Skullcandy”, and you will receive an audible tone to indicate Skull-iQ system is
listening, and you will quickly follow this up with one of the following commands. Once the earbuds recognize
the command, you will also receive an audible tone to confirm this action. (You will be able to say the wake
word + command together normally, or with a slight pause between them.)
Commands:
• Play (Music Streaming)
• Pause (Music Streaming)
• Volume Up (Music Streaming)
• Volume Down (Music Streaming)
• Next (Media Control)
• Previous (Media Control)
• Stay Aware On
• Stay Aware Off
• Spotify
• Assistant
In addition, when there is an incoming phone call, there is no need to use the “Hey Skullcandy” wake words,
you can simply say, “Accept” or “Reject”.
Incoming Call:
• Accept (doesn’t require Wake Word)
• Reject (doesn’t require Wake Word)
ACTIVATE YOUR ASSITANT HANDS-FREE:
“Hey Skullcandy, Assistant”
This is a massive feature benefit, allowing the user to activate their default device assistant (for example Siri, Google,
Alexa) to send a text, make a call, set a timer, or confirm the speed of light, anything at all, hands-free while your
phone is in your pocket or backpack.