Getting Started Guide

-12-
Fault
Cause
Solution
SIM card
error
The SIM card is
damaged.
Contact your network
service provider
The SIM card is not in
position.
Check the SIM card
The metal face of the SIM
card is polluted.
Clean the SIM card with
a clean cloth
Poor
received
signal
quality
Signals are obstructed.
For instance, radio waves
cannot be effectively
transmitted nearby a high
building or in a basement.
Move to a place where
signals can be effectively
transmitted
Line congestions occur
when you use the mobile
phone in high-traffic
hours
Avoid using the mobile
phone in high-traffic
hours
The
mobile
phone
cannot be
powered
on
The battery energy is
exhausted.
Charge the battery
Calls
cannot be
dialed
Call barring is activated
Cancel call barring
The
mobile
phone
cannot
connect
the
The SIM card is invalid
Contact your network
service provider
The mobile phone is not
in a service area of the
GSM network
Move to the network
operator's service area