Installation Guide

Press and hold doorbell button for the time shown to perform a troubleshooting step.
Please wait.
| Alternating flashYellow | Blue
Firmware update in progress
Push & hold ~60 sec until flashing, then release.
and use the app to re-add the camera.
Connect to the camera’s temporary network
| Alternating flashGreen | Red
Push & hold ~80 sec until flashing, then release.
and configuration information.
Factory resets the camera. Deletes all Wi-Fi
| FlashingYellow
Push & hold ~70 sec until flashing, then release.
Reboots the camera.
| FlashingBlue
Continue to press & hold for troubleshooting steps below.
| FlashingGreen
Entering Troubleshooting modes
Please wait.
| Alternating flashGreen | Blue
waiting for server connection
Connected to Wi-Fi,
Battery may charge for ~30 minutes after installation.Battery is charging
| PulsingBlue
Please wait while the doorbell is booting up.Starting up
| SolidBlue
A call has been initiated or is occurring.In Call mode
| SolidWhite
The doorbell transformer may need to be replaced.
Contact your installer.
Power supply issue
| Rapid double flash Blue
camera using the app.
(see Troubleshooting below) and re-add the doorbell
may have changed. Enter Wi-Fi Access Point Mode
Check your Internet connection. Your Wi-Fi credentials
No Wi-Fi connectivity
| Rapid double flashOrange
choose a custom color in place of default green.
Use the Alarm.com app or Customer Website to
Ready and working normally
| SolidGreen
PulsingAlternating flashFlashingRapid double flashSolid
LED Pattern Key
Troubleshooting
Requires Attention
Normal Operation
LED and Troubleshooting Reference Guide
Slim Line Doorbell Camera
Power cycle
Wi-Fi Access Point mode
Factory reset