Safety Information

ManualsBrandsSKYBELL ManualsSmart DoorbellsHD Wi-Fi Video Door Bell

Before you begin the installation process, please consider these steps to ensure your home is 
ready to work with your SkyBell. 
1.  Doorbell Chime Check 
2.  Wi-Fi Connection Speed Test 
3.  Power Check (Transformer) 
4.  Router Check 
1) Doorbell Chime Check 
SkyBell will work with mechanical doorbell chimes without any changes. 
If you have a digital doorbell chime, you’ll need to install the Digital Doorbell Adapter 
Accessory. 
SkyBell will not work with wireless doorbell chimes or existing intercom systems. 
Mechanical vs. Digital Doorbell Chime 
How can you tell difference? The only way to know for sure is to actually examine the chime 
itself. An analog doorbell chime has two pistons that strike metallic keys to make the “Ding 
Dong” sound. A digital doorbell is just a speaker that digitally replicates the sound of a doorbell 
ring. 
Watch the video  
2) Wi-Fi Speed Test 
SkyBell requires at least 1.5 mbps of consistent upload speeds and a full-time, fast-speed internet 
connection. 
Please test your Wi-Fi signal strength at your front door. To do this, visit this page and follow the 
instructions. 
If you don’t have sufficient signal strength, you’ll need to move your router closer to SkyBell or 
purchase a Wi-Fi extender. The Wi-Fi extender we recommend can be found on our 3rd party 
products page. 
*Important side-note: your Speedtest score can be misleading. The test picks up Wi-Fi signal 
indiscriminately, meaning it could be picking up your neighbors Wi-Fi signal. This could give 
you a false, inflated bandwidth reading. One way to ensure your SpeedTest results are accurate is 
to unplug your Wi-Fi router, and attempt to run the SpeedTest while standing next to your 
doorbell. The SpeedTest should not be able to run while your router unplugged. The message, 
“Locating Closest Server…” should flash over and over again. If this occurs, then you can be 
fairly certain that your SpeedTest results are accurate when your router is plugged in. 

Summary of content (3 pages)

PAGE 1
Before you begin the installation process, please consider these steps to ensure your home is ready to work with your SkyBell. 1. 2. 3. 4. Doorbell Chime Check Wi-Fi Connection Speed Test Power Check (Transformer) Router Check 1) Doorbell Chime Check SkyBell will work with mechanical doorbell chimes without any changes. If you have a digital doorbell chime, you’ll need to install the Digital Doorbell Adapter Accessory. SkyBell will not work with wireless doorbell chimes or existing intercom systems.
PAGE 2
If you have difficulty syncing SkyBell at the start, your video feed does not load even though you receive a push notification, or you experience latency during the video feed, you may need a Wi-Fi range extender or a more modern router, even if your Speedtest score is within the acceptable range. 3) Power Check (Transformer) Please be sure your transformer is providing the right amount of current to the doorbell.
PAGE 3
4) Router Check There are two considerations to make for your router setup to make sure SkyBell works properly. 2.4 ghz with a unique SSID SkyBell is compatible with the 2.4ghz wireless standard. Check your router and make sure it is 2.4ghz. If you have a dual-band router, you’ll need to segregate the 2.4ghz band with its own SSID. Connect your smartphone to the 2.4ghz channel and then proceed to sync SkyBell.