User's Manual

Frequently Asked Questions
Mattress FAQs
Q. Where are the air chamber caps? And where should
I store them?
A. The caps are in the Firmness Control
™
system box. Please store
these in the mattress cover at the head of the bed in case you
should ever need to temporarily cap your air chamber(s).
Q. What if my foam comfort layer appears to be too small
or irregular?
A. Gently shake the layer as you place it in your mattress and it
will recover its full size overnight.
Q. What if I feel like I’m rolling toward the edge or toward the
center of the mattress?
A. Although rare, these sensations could potentially be experienced
if one side of the mattress is set quite firm and the other side
quite soft. Call Customer Service at 1.800.472.7185 for a remedy
to this situation if bothersome to you.
Q. What if I notice a rubber smell from the air chamber(s)?
A.
The odor you may smell is non-toxic and will fade over time.
To minimize the smell, unzip the mattress cover and allow the air
chamber to air out for a few hours. Laying a couple of dryer sheets
on top of the air chamber will also help mask any odor by adding
a fresh scent.
Frequently Asked Questions
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