© 2005 Sling Media, Inc. All rights reserved. Patents pending. Slingbox, SlingPlayer, SlingStream, and SlingBar are the property of Sling Media, Inc. All other products and services, screen images, logos, trademarks, and movie quotes are the property of their respective owners. SlingPlayer uses the SoundTouch Sound Processing Library, which is licensed under the terms of the GNU Lesser General Public License. (http://sky.prohosting.
Contents 1: Introducing the Slingbox™ ........................................................................1 How to use this guide .................................................................................. 2 Package Contents ........................................................................................ 3 System Requirements .................................................................................. 3 Network Requirements ..........................................................
Appendix A: Additional Setup and Installation Assistance ........................67 Network connections ................................................................................ 67 SlingPlayer software installation ............................................................. 67 Troubleshooting remote viewing setup ..........................................................68 Resolving remote viewing failure ............................................................
1: Introducing the Slingbox™ Welcome You’re being followed…by your television! Your new Slingbox makes your television accessible from anywhere. It sends your living room television to wherever you choose to watch. We call it “place-shifting.” You can call it your TV...anywhere. And, if you choose to set up remote viewing, following your favorite baseball team from your office cubicle has never been easier—not that we’d encourage that. However, we’re working on a “boss” button. Setup is easy...
Stream of consciousness It all comes together once you start up the SlingPlayer application. The Slingbox compresses your television source (or other audio/video content) making it available digitally through your in-home router. Watch it in another room or even in the backyard. It gets more impressive when you venture outside of your home-network range.
Welcome Package Contents Make sure you have received the following items with your Slingbox. See “About the included cables” on page 8. • • • • • Slingbox 2 Audio/Video cables Ethernet cable Coaxial cable Quick Setup Guide System Requirements • • • • • • • • Windows XP Home/Pro/MCE Pentium IV 1GHz 256MB RAM 100MB Free Hard Disk Space Graphics Card (24-bit color) Sound Card (16-bit) CD-ROM Drive Ethernet Network Connectivity (wired, 802.
Important Safety Instructions Please read all of these instructions and retain for future reference. Follow all warnings and instructions. Do not use the Slingbox near water. Do not place the product near heat sources such as direct sunlight, radiators, heat registers, or stoves, or other apparatus (including amplifiers) that produce heat. Do not block the ventilation holes on top of the Slingbox. The Slingbox requires adequate ventilation.
Important Safety Instructions Power lines. An outside antenna system should not be located near overhead power lines or other electric light or power circuits, or where it can fall into such power lines or circuits. When installing an outside antenna system, extreme care should be taken to keep from touching such power lines or circuits as contact with them might be fatal. Servicing.
The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of uninsulated “dangerous voltage” within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons. The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the product.
2: Connecting the Slingbox About the connections Connecting the Slingbox is easy, and takes just a few minutes. Refer to the Quick Setup Guide before reading this chapter. This chapter provides additional information and instructions. In this Chapter • “About the included cables” on page 8. • “Rear panel connectors” on page 10. • “Connecting your Audio/Video source to the Slingbox” on page 11. • “Connecting the Slingbox to your home network” on page 18.
About the included cables You probably won’t need to use all of the cables included with your Slingbox. The way in which you connect the Slingbox depends on the type of entertainment and networking equipment you want to connect. Here’s a little information on the cables included with the Slingbox. Cable or cable combination What it’s used for This combination provides the best video quality.
About the connections If you have a cable box, satellite receiver, DVR, or other external device, the Slingbox uses this cable to control these external devices, just as you do with your remote control. This cable sends remote control signals from the Slingbox to your cable/satellite box or DVR. It allows you to view menus and guides from these and other connected devices, as well as use familiar features like play, pause, fast forward and rewind.
Rear panel connectors • Power: The Slingbox does not have an on/off switch. Plug it in to power it on. The green Power light on the front indicates that the Slingbox is on. • IR (infrared): Allows the Slingbox to change channels on your cable box or satellite receiver, and use the menus of the device you connected, including a DVR. The emitter ends of the IR control cable are placed so they point at the IR sensor on your device.
Connecting your Audio/Video source to the Slingbox Connecting your Audio/Video source to the Slingbox Additional information about the steps in the Quick Setup Guide is provided here. Refer to the Quick Setup Guide before reading this chapter. If you are setting up your Slingbox with: • A cable box, satellite receiver, or a DVR (such as a TiVo® or ReplayTV®), see “Connecting a cable box, satellite receiver or a DVR” on page 13.
Sharing an Audio/Video source Complete this step if you have to remove the cable or cables currently connecting your cable/satellite box or DVR to your TV to include the Slingbox in your setup. You may need to do this if your device has only one set of outputs. This connection passes your television source through the Slingbox and back to your television. Or Connect the same cable type for the output back to your TV as you used for the input to the Slingbox.
Connecting your Audio/Video source to the Slingbox Connecting a cable box, satellite receiver or a DVR If you have a cable box, satellite receiver or a DVR, connect this device to the Slingbox, as shown below. 1. Connect your cable box, satellite receiver or DVR to the Slingbox. Choose one of the connections below based on the available outputs on your cable box, satellite receiver or DVR. See “About the included cables” on page 8 for more information on the included cables.
Connect the IR control cable The IR control cable allows the Slingbox to act as a universal remote, controlling the device you connect to the Slingbox. It works with your cable/satellite box or DVR, and many other devices. Make sure you place your Slingbox close enough to your device so the IR control cable can be attached to the front of your device. 1. Connect the IR control cable to the IR connector on the Slingbox.
Connecting your Audio/Video source to the Slingbox Connecting your antenna or analog cable (no cable box) Use this setup if your TV source is antenna or analog cable only, with no cable box. Connect the incoming antenna or cable line to Antenna/Cable In on the Slingbox. Adding a splitter If the incoming antenna or cable line from the wall in your home is connected directly to your TV, you will need to use a coaxial splitter (not included) to send your TV source to your TV and to your Slingbox.
Connecting other Audio/Video devices One additional advantage of the Slingbox is the ability to stream more than just your television programming. The Slingbox can control many DVD players, VCRs and CD players. Yes, you can even listen to music from your CD player. 1. Connect the suitable cable from your device’s outputs to the inputs on the Slingbox. You need to use one of the supplied Audio/Video cables if your device uses A/V outputs. 2.
Connecting other Audio/Video devices Connecting multiple Audio/Video sources to the Slingbox All three of the Slingbox A/V inputs are available for use: Antenna/Cable In, S-Video In and A/V In. However, you can only set up one input during the initial installation of the SlingPlayer software. Once you have completed the Setup Wizard for the first time, you can connect additional A/V devices to the remaining Slingbox inputs.
Connecting the Slingbox to your home network The Slingbox works with any high-speed Internet connection or broadband home network. You must have a router to use the Slingbox. The Slingbox comes with an Ethernet cable. If it’s not long enough to reach your router, you can use a longer cable, or one of the optional connections shown on page 81. What you need to get started: • A high-speed Internet connection using a cable or DSL modem if you plan to view your Slingbox remotely.
Connecting the Slingbox power adapter Connecting the Slingbox power adapter Connect the supplied power adapter to the Slingbox and to an electrical outlet. When plugged in, the Power light on the front of the Slingbox comes on, and then the lights on the front of the Slingbox will blink a few times as the Slingbox starts up. The Network light remains on if the Slingbox successfully received an IP address (the Slingbox is recognized by your router as a new device on your network).
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3: Installing the Slingbox Software Once the Slingbox is connected you are ready to install the SlingPlayer software, which you will use to watch your Slingbox. This chapter provides an overview of the installation process. Click the Help button at the bottom of each screen if you need assistance during setup. Important: The Setup Wizard and the SlingPlayer application automatically discover the Slingbox on your network. Certain personal firewall security software may block this process.
SlingPlayer software installation Follow these steps to install the software for your Slingbox. 1. Insert the supplied CD into your computer. If the InstallShield Wizard does not automatically start, run the “Install.exe” file on the installation CD. 2. Follow the on-screen steps to complete setup. If you connected the cables correctly, the video from your television source displays during setup. Recheck your connections if you don’t see video. Make sure all of the cables are securely attached.
SlingPlayer software installation SlingPlayer application setup Once the SlingPlayer software is installed, you need to set up the SlingPlayer to work with your A/V source and your router. Double-click the Launch SlingPlayer desktop shortcut if the setup screen below does not appear. 1. Click the top button to set up your Slingbox for the first time. 2. Click Next on the “Welcome” screen and follow the on-screen instructions.
SlingPlayer setup steps There are four parts of the setup process: 1. Audio/Video setup: If you properly connected the cables, you will see the video from your TV source on the setup screens. Refer to the Quick Setup Guide or click the Help button if you don’t see the video. Make sure you connected the cables properly. The audio/video setup includes identifying what you connected to the Slingbox and which cables you used. See “Audio/ Video setup” on page 25. 2.
SlingPlayer setup steps Audio/Video setup If you properly connected the cables from your television source to the Slingbox, and connected the Slingbox to your router, you will see the video from your TV source on the setup screens. Refer to the Quick Setup Guide or click the Help button if you don’t see the video. Make sure the outputs from your television source are connected to the inputs on the Slingbox. Click Next to continue. The settings for your Slingbox are loaded.
Video connection to your Slingbox On this screen you choose what you connected to your Slingbox. • Choose External box if you connected a set-top box or other device to the Slingbox. • Choose Internal tuner if you connected an antenna or analog cable directly to Antenna/Cable In on the Slingbox. Click Next after making a selection.
SlingPlayer setup steps Cable connection to your Slingbox It’s important to indicate how you connected your television or other A/V source to the Slingbox. The S-Video connection provides the best video quality. If your television source has an available S-Video output, you should take advantage of the superior video quality it delivers. If you see video but don’t hear the audio, or vice versa, you may have misconnected the cables.
Audio/Video Settings The default audio and video settings are typically ideal for most computers when watching your TV using the SlingPlayer. However, for the best possible viewing experience, the audio and video signal from your television source or other A/V device may need a slight adjustment when you watch your Slingbox. Note: These settings can only be adjusted after you first install the SlingPlayer software.
SlingPlayer setup steps Television source If you connected an external device to the Slingbox, choose the type on this screen. It’s important that you choose the correct device, so its remote control code can be used by the Slingbox. Using the IR control cable, the Slingbox will test the communication with your device. Also, the SlingPlayer remote control displays the buttons for the device you connected to your Slingbox. If you connected a DVR, you can play your recorded programs and control the action.
IR control setup The Slingbox attempts to communicate with your external device on this screen using the supplied IR control cable. The test is performed using a button that will communicate with your device. Click the button beneath the video window to test the IR connection. Click Next to continue to the next screen if your device responded properly. If the test does not work • Make sure you securely attached the IR control cable to the Slingbox. The cable clicks in when fully inserted.
SlingPlayer setup steps Channel changing There are a few fine-tuning features on this screen, so it’s important that you complete the ones that relate to your television source. Enter or select a channel beneath the video window and then click Change Channel to test your settings. If the channel does not change, adjust the settings and try again. Click “The Slingbox changed to the correct channel” If the channel changed, and then click Next.
Name and password setup Give your Slingbox a catchy name, if you like, or use the provided name of “My Slingbox.” If you have more than one Slingbox in your home, give each a unique name so they’re easily recognized. Click Next after you name your Slingbox. Tip: Name your Slingbox “El Duderino” if you’re not into the whole brevity thing.
SlingPlayer setup steps Passwords The Slingbox offers two levels of password protection. You must enter each password a second time to verify entry. • The first allows you to require entry of a password to view your television using your Slingbox. • The Administrator password is used if you want change the settings associated with your Slingbox.
Remote viewing setup If you plan to watch your Slingbox outside of your home network, check the box on this screen. Otherwise, click Next to conclude setup.
SlingPlayer setup steps Configuring your router Your router must be configured if you plan to watch your Slingbox outside of your local network. To watch your Slingbox remotely, a “port” must be opened on your router. Opening a port is often called “port forwarding.” When opened, a port allows access to a device on your local network (Slingbox) from outside. There are three ways to set up your router from this screen. Choose the one that best fits your needs.
Help with port forwarding Click “Help set up port forwarding on my router” to be taken to the Sling Media port forwarding setup process, which helps you configure your router by make and model. Follow the on-screen steps and then return to the setup process. Once you find your router's setup screen, you will need to enter the port number and IP address displayed under “Your Slingbox Information.” Consult your manufacturer's user manual or Web site for more information on configuring port forwarding.
SlingPlayer setup steps Setup complete This is the final setup screen. Click Finish to complete the setup process. See “4: Using the Slingbox” on page 41 for information about all of the Slingbox features.
Updating the SlingPlayer software New software is available for your Slingbox from time to time. You will see a message when new software is available. Exit the SlingPlayer if it’s currently in use before loading the new software. Installing the SlingPlayer software on another computer 1. Insert the supplied CD-ROM into your computer. If the installation does not automatically start, run the “Install.exe” file on the installation CD. A newer version of the SlingPlayer software may also be available at www.
Manually setting up your Slingbox for remote viewing Setting up port forwarding By default, the security features on many routers prevent access to the devices on your home network from the Internet. To open a port, you need to enable “port forwarding” on your router. Router administration screens can vary, but typically, you would do the following to open a port: 1.
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4: Using the Slingbox The SlingPlayer is the desktop application you use to watch your video source. See “Using the SlingPlayer application” on page 43 for a description of the controls. SlingStream The Slingbox streaming feature, called SlingStream, is specifically designed to address varying network conditions in order to optimize your video playback experience. SlingStream automatically provides the best possible video experience at any given time, although you can also manually change the settings.
Watching your Slingbox Watching your Slingbox inside your home is as easy as starting the SlingPlayer and pressing start. Starting the SlingPlayer Double click the Launch SlingPlayer shortcut on your desktop. If you have only one Slingbox, click start and you will be watching TV right away. If you have more than one Slingbox in your Slingbox Directory: 1. Click under the video window or select Slingbox Directory from the View menu. 2.
Using the SlingPlayer application Using the SlingPlayer application See “SlingPlayer controls” on page 44 for a description of each item.
SlingPlayer controls Slingbox Name: The name of the Slingbox that you’re watching. See “Watching your Slingbox” on page 42. Status Display: This area provides information on the state of the SlingPlayer. • “Starting stream” appears briefly while connecting to your Slingbox. There may be a connection problem if it remains visible for a long period of time. Refer to the SlingPlayer Help screens for more information. • “Locating” appears briefly while connecting to your Slingbox.
Using the SlingPlayer application Volume Slider: Click and drag the volume control button, or click on either side of the button to adjust the volume. The is not adjustable when the volume is muted. Mute: Click to mute and unmute the volume. Using the window controls The window controls on the upper right of the SlingPlayer offer quick resizing and relocating options. • Dock Left: Move the SlingBar to the left side of your screen. • Dock Right: Move the SlingBar to the right side of your screen.
Using the SlingRemote The SlingPlayer remote control displays the buttons for the device you connected to your Slingbox. If you connected a DVR, you can play your recorded programs and control the action. You can even schedule recordings right from the SlingPlayer. Use the SlingRemote to control whatever you connect to the Slingbox. 1. Click on the remote control icon at the bottom of the video window to display the remote control.
Using the SlingRemote Remote control response time The SlingRemote is designed to quickly respond to your remote control button presses. However, you may notice a slight delay between the time you press a button and the actual change in the video. Control Mode The SlingStream Control Mode technology gives you rapid response when you are changing channels or otherwise controlling your cable/satellite box or DVR. It provides faster response time but may result in temporary jittery video.
Using the SlingBar A convenient way to watch TV and work at the same time! As you use the SlingPlayer application, you may want to “dock” the video and SlingRemote on one side of your computer screen. For example, you’re surfing the Web or writing an e-mail and want to watch TV at the same time. The window icons in the upper right corner of the SlingPlayer are designed with this in mind.
Using the SlingBar Viewing the SlingPlayer full screen You can watch your video full screen by clicking the maximize icon on the upper right of the SlingPlayer. While viewing full screen, the Slingbox streams your TV signal at standard TV resolutions, which are much smaller than your PC/laptop display. Viewing your Slingbox at larger resolutions may look blurry depending on your network connection and your computer’s video capabilities. When you first watch full screen, the SlingBar remains on the screen.
Using favorite channels If you have certain channels that you frequently watch, you can easily add them as favorites, creating a shortcut to the channel with one click. There are several channels provided from which to choose. You can also use your own custom picture as a channel logo. Adding a favorite channel 1. Click the button below the SlingPlayer video window. 2.
Using favorite channels Adding your own favorite channel logo You can create your own logo for any channel that you receive. It can be a unique design or drawing, or even a favorite picture. When you add the picture, it appears as a channel logo, along with your other favorite channels. If you want to create your own channel logo, it must be saved as one of the following picture formats: jpeg, tif, gif, or bmp. The image can be any size. It will be automatically resized to fit within the channel button. 1.
Using multiple Slingbox Audio/Video inputs All three of the Slingbox A/V inputs are available for use: Antenna/Cable In, S-Video In and A/V In. However, you can only set up one input during the initial installation of the SlingPlayer software. Once you have completed the Setup Wizard for the first time, you can connect additional A/V devices to the remaining Slingbox inputs.
Viewing your Slingbox remotely Viewing your Slingbox remotely When you first set up your Slingbox, you were asked if you wanted to enable remote viewing. This must be set up before you can watch your Slingbox outside of your home network. See “Changing the network settings” on page 58 if you did not do this during the initial setup of your Slingbox. Important: The SlingPlayer application must be installed on the computer from which you remotely watch your Slingbox. 1.
Using the Slingbox Finder ID The Slingbox Finder ID is a number that uniquely identifies your Slingbox. This ID is presented when you first install the SlingPlayer software. If you install the SlingPlayer software on another computer, the Finder ID is what you use to access your home Slingbox remotely. See “Free Slingbox Finder service” on page 21 for more information. Your Slingbox Finder ID can be found within the SlingPlayer application if you did not write it down during the software installation.
Viewing your Slingbox remotely Adding another Slingbox to your directory Your home Slingbox is automatically added to your directory when you install the SlingPlayer software. Follow these steps to add another Slingbox to your directory. Adding a Slingbox using its Finder ID 1. Select Slingbox Directory from the View menu. 2. Click Add New Slingbox. 3. Enter the Finder ID of the Slingbox you want to use in the Finder ID field. 4. Select OK to add this Slingbox to your directory.
Making changes to your Slingbox settings You can make changes to your Slingbox after it is set up. There are a few reasons why you may want to do this, for example: • • • • You want to change your Slingbox name or password. You changed the audio or video inputs to your Slingbox, perhaps added a new cable box, satellite receiver or digital video recorder. You want to set up remote viewing of your Slingbox over the Internet. From time to time, there are new firmware updates available for your Slingbox.
Making changes to your Slingbox settings 2. Select the Slingbox you want to change and click Edit Properties. 3. Select the Slingbox Configuration tab. 4. Click the Change button within the Slingbox Settings category and follow the on-screen steps. Note: To change only the password, skip the step to rename your Slingbox. Tip: If you have more than one Slingbox, give each a unique name, so they’re easily recognized.
Changing the Audio/Video settings If you change the cable connections to your Slingbox—for example, switching from using the Antenna/Cable input on the Slingbox, to the A/V input—you must apply this change within the SlingPlayer application as well. You can also set up each Slingbox input for use as well as configure the audio and the video picture settings. See “Audio/Video Settings” on page 28 for details. 1. Select Slingbox Directory from the View menu. 2.
Making changes to your Slingbox settings Updating the Slingbox firmware From time to time, there are new firmware updates available for your Slingbox. You usually will be automatically prompted, but in case you need to do it manually, here’s how: 1. Select Slingbox Directory from the View menu. 2. Select the Slingbox you want to change and click Edit Properties. 3. Select the Slingbox Configuration tab. 4. Click the Change button within the Update Slingbox Firmware category and follow the on-screen steps.
SlingPlayer menus and settings This section includes a description of each SlingPlayer menu. There are keyboard shortcuts for many of the menu items. Move your mouse over a button to see its keyboard shortcut. Player menu • Connect/Disconnect “Slingbox name”: Start/Stop streaming from the current Slingbox. • Mute Audio: Mute the SlingPlayer volume. • SlingPlayer Options: See “SlingPlayer options” on page 62. View menu • Slingbox Directory: View the Slingbox Directory.
SlingPlayer menus and settings Help menu • • • • Topics: Access all the help information for the Slingbox and SlingPlayer application. Technical Support: Connect to the Customer and Technical Support Web site. Check for Updates: Get the latest software for your Slingbox. About SlingPlayer: See the version of the SlingPlayer software you’re using.
SlingPlayer options The SlingPlayer Options provide fine-tuning settings to optimize your viewing experience. Player Settings SlingStream optimization generally provides the best possible video experience at any given time, although you can also manually change the settings. • Automatic buffering will select the appropriate buffer size based on your current network conditions. It is recommended that you leave the SlingPlayer in automatic buffer mode.
SlingPlayer options Video Picture Settings Video Mixing Renderer (VMR9) VMR9 is a video technology that may improve video performance on computers that support this feature (typically available on PCs running Microsoft® Windows XP or later). The SlingPlayer can use VMR9 only if your computer’s video card and drivers support it. By default, the SlingPlayer attempts to use VMR9. Check the following requirements to see if your computer supports VMR9 use: • Your computer has DirectX version 9 installed.
Encoding Settings You may never need to adjust the streaming characteristics when using the Slingbox. However, you can fine-tune the SlingStream based on the type of content you’re currently viewing. These are the three TV profiles to which you can optimize the streaming experience: • Low Action: Best used when the content you are watching has little action but many details. • Medium Action: Works best for most content, and should be your default setting.
SlingPlayer options Required bandwidth: Here you will see the required network bandwidth to properly stream the video based on the manual settings. If the network conditions do not provide sufficient bandwidth, you will see the video pause from time to time as the profile you selected may be too aggressive. If you cannot find an adequate manual setting, you may want to switch back to the SlingStream settings.
Advanced Settings The Advanced tab contains additional helpful settings when you use your Slingbox. Warnings • The full screen warning is displayed when you attempt to watch your Slingbox at higher resolutions than normal TV (this is 640 pixels wide by 480 pixels high). Uncheck this to stop seeing the warning. • The SlingStream Control Mode technology gives you rapid response when you are changing channels or otherwise controlling your cable/satellite box or DVR.
Appendix A: Additional Setup and Installation Assistance This appendix provides additional setup and software installation information not covered in Chapters 1 and 2. Network connections Follow the instructions in this appendix if the typical setup is not possible in your home, or if you want to use optional connections that may make setup simple for you. Also, if you have more than one router in your home, you may need to adjust your network setup to use the Slingbox.
Troubleshooting remote viewing setup To view your Slingbox remotely (outside of your home network) you need to open a port on your router. During the Setup Wizard, if you selected “Fully-Automatic UPnP” mode, the software attempts to open a port on your router automatically. If you were unable to use Automatic mode or you selected Manual mode, you must open a port on your home router prior to activating remote viewing. Read below for troubleshooting tips.
Troubleshooting remote viewing setup Resolving remote viewing failure There are a number of possible reasons why remote viewing fails. The first thing to do is to identify why remote viewing does not work for you. Internet or Finder Service problem If either your Internet connection or the Slingbox Finder service is down, you will not be able to watch your Slingbox remotely. You can verify this is the problem if the following error message displays: “Unable to connect to the Slingbox Finder.
Solution: If you see such a warning, you need to grant or permit access for your Slingbox to work properly. If you accidentally block the SlingPlayer software, consult your firewall documentation or support Web site to grant access to the SlingPlayer.
Troubleshooting remote viewing setup No open port on your router A port must be open on your router to watch your Slingbox remotely. By opening a port on your router, your router allows access to your Slingbox when you attempt to watch your Slingbox from a remote computer. If the port is not open, your router does not allow outside access, as shown below. Solution: If the Setup Wizard did not automatically open a port on your router, go to www.slingmedia.com/portforward.
Multiple routers in your home With the growth of wireless networks and combination network devices, some home networks have become overly complex with the use of multiple routers when just one can do the trick. If you have multiple routers in your home the ports must be open along the path. It is possible you have multiple routers in the home, even if you don’t think you own more than one. How is this possible? • Some DSL/Cable modems have built-in router functionality.
Troubleshooting remote viewing setup YOUR CURRENT STATUS: If you properly completed the network steps during the Setup Wizard, port-forwarding is now set up on your secondary router, as shown above.
YOUR DESIRED STATUS: Now you need to open a port on your primary router. Follow the remaining steps below. 2. Important: In addition to configuring port forwarding (in the following steps), it is strongly recommended that you either: A. Set a static, or permanent, IP address for your secondary router. OR B. Limit the DHCP server range on the primary router so only one IP address is assigned (recommended for advanced users).
Troubleshooting remote viewing setup C. Browse the secondary router’s setup screens. You are looking for either “Internet Status” or “WAN Status” or any page that displays: • Public IP address • Gateway address D. The public IP address and gateway address will look similar to your router’s IP address. • For example, if your secondary router’s IP address is 192.168.100.1, its public IP address might look like 192.168.1.2 and its gateway might be 192.168.1.1.
Example: • Your Slingbox has IP address 192.168.1.237, and port 5001 • Your secondary router is located at 192.168.1.1 • Your secondary router has a Public IP address of 192.168.10.2, and a gateway of 192.168.10.
Troubleshooting remote viewing setup Your secondary router, correctly configured.
This is how your setup will look once a port is open on your secondary router.
Troubleshooting remote viewing setup Your primary router must ALSO have a port forwarding entry, which should look like this.
This is how your setup will look once a port is open on both of your routers.
Optional networking connections Optional networking connections If your router is not within cable reach of the Slingbox, you can: • Purchase a longer Ethernet cable. • Use wall-plug bridges, which use your existing in-home electrical outlets to connect devices to your network. These wall-plug devices—also known as HomePlug or Powerline bridges—are easy to set up and use with the Slingbox, requiring no new wires. Wall-plug bridges provide better performance than wireless networking.
Connecting the Slingbox to a wireless network The Slingbox cannot wirelessly connect to your home network by itself. However, you can connect the Slingbox to an existing wireless network using an Ethernet-to-wireless bridge (or a wireless game adapter) and use your wireless laptop around the house. You must have a wireless home network for this setup. 1. Set up your bridge to work with your existing wireless home network before you connect the Slingbox to your bridge.
Restoring the Slingbox to factory settings Restoring the Slingbox to factory settings Certain situations may require you to restore your Slingbox to factory settings. For example: • If you replace the router to which you originally connected your Slingbox. In this case, the Slingbox was set up to work with your original router and now needs a new IP address from your new router. • If you forgot your password. • If you move your Slingbox to another home or network.
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FCC and Specifications FCC Statement Changes or modifications not expressly approved by Sling Media, Inc., could void the user’s authority to operate this equipment. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Slingbox Specifications Product Name Slingbox Model # SB100-100 Dimensions 10.6"(w) x 1.6"(h) x 4" (d) Weight ~1.5 lbs. Power requirements 6V/1.
FCC Statement Power Adapter Specifications Make Hon-Kwang Electric Model # HK-A112-A06 Input Voltage Range 100VAC to 240VAC Input Frequency Range 47 Hz to 63 Hz Input In-rush Current 50A Max Input Current 0.45A Max Output Voltage +6V Output Regulation 5.7~6.3V Output Load Range 0~2.
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